KitchenAid Dishwashers - Recent Questions, Troubleshooting & Support


The problem seems to be the loosening of the screws that hold the interior stainless steel skin to the door frame--not the latch.

With the door in the open position you should find a total of twelve screws (5 on each side and 2 on top at each side of the latch). The screws have a particular type of head which may require a trip to the hardware (its a $1,000 dishwasher take the time to get the right screwdriver). They are called TORX screws the size on my dishwasher was a T 15. These type of screw heads were designed to fit automated torque drivers at the factory that set the screws to the proper tension. So some care should be given when you retighten them. Turn until the screw is snug and there no movement of the inner door skin but don't over tighten. Giving it that extra 1/4 turn can be enough to strip the screw out and create a bigger problem.

Yes--you shouldn't have to be doing this to a KitchenAid appliance that cost this much--but I suspect that this will become a feature of periodic maintenance. The heating and cooling generates enough movement that overtime these screws work themselves out. My wife who was the once to make the right diagnosis noticed that the screws at the bottom were almost entirely out.

KitchenAid 24... | Answered on Mar 12, 2019


Press High Temp Scrub and Dry Heat option buttons in quick succession one after the other for about 6 sec until all the lights come on. Then press Cancel button. This should reset the dishwasher. Press equivalent buttons on the panel if the actual ones above are not there.
Make sure the dishwasher detergent dispenser lid is shut and the dishwasher door is shut before you start the above reset sequence.

KitchenAid... | Answered on Feb 23, 2019


For the Kitchenaid KRFF507ESS01, to clear the power outage indicator (blinking "PO"), press the Measured Fill button on the key pad. That is the right-most button below the screen.

The manual for this refrigerator is available at Sears Parts Direct on the product page: https://www.searspartsdirect.com/partsdirect/user-manuals/krff507ess01-kitchenaid-parts-manual . The current link to the manual is https://c.searspartsdirect.com/mmh/pd_download/lis_pdf/OWNM/1507129L.pdf . See page 21 of the manual for information on the power outage indicator. Look in the right hand column. The manual is also available from Kitchenaid on the product page: https://www.kitchenaid.com/major-appliances/refrigeration/freestanding-refrigerators/freestanding-french-door/p.26.8-cu.-ft.-36-inch-width-standard-depth-french-door-refrigerator-with-exterior-ice-and-water.krff507ess.html . Scroll down (or use the link) to the Manuals & Guides section. Expand the section by clicking on the +. The direct link to the manual is https://www.kitchenaid.com/content/dam/global/documents/201504/owners-manual-W10772325-RevA.pdf .

I hope this helps.

Cindy Wells

KitchenAid... | Answered on Feb 22, 2019


It depends on your water pressure. Mine runs a cycle in about 25 minutes, with 92 psi water pressure. Before changing all the pipes in my house, I had about 30 psi and it took about 45 minutes. The longer it takes to fill, the longer it takes to do a wash.

KitchenAid 24... | Answered on Feb 16, 2019


This dishwasher have learning control board check your screen filter bottom middle inside make sure it's clean you need to run unit try self diagnostic mode just consentrate on first error message need to found out what is it fix problem and reset control by running diagnostics mode u should found service paperwork on inside of kuckplate (bottom penal holds by two plastic clips or 1/4 " screws

KitchenAid... | Answered on Feb 16, 2019


Sorry we do not sell parts of any kind or do we have any locator service to find them for you

KitchenAid... | Answered on Feb 13, 2019


Is the water clean water or dirty water? This may sound like an ignorant question, but it can make a difference. If the water is clean water, it sounds like you could have a bad fill valve. If the dishwasher is filling with water when it is not running, chances are the fill valve is leaking. The valve is closed when the float switch senses the tub filling to a certain level. The valve is also closed when not energized by the control board during drain, drying and off cycles. However, if the valve diaphragm is not seating properly when closed, it will continue to leak by. That's probably why you don't notice it while is running and it has a chance to fill during the night when not in use. Here's what to look for: With the dishwasher off, take a towel and dry the tub as much as possible. Now, locate the fill port where the water comes in (usually on the left hand side of the tub). Watch this fill port closely for several minutes to see if water is running in. It could be as minute as a trickle or drip. If any water is coming in at all, the fill valve should be replaced. Now, another problem that can occur is when you notice dirty water staying in the tub or overflowing. This is usually caused by a bad check valve in the drain pump that's allowing water to leak back from the sink into the tub. Or, you do not have a high loop in the drain line. Here's what to look for: Check to make sure the drain line has a high loop as it leaves the dishwasher and before it gets to the drain pipe at the sink. That is, make sure the drain hose is looped above the trap in the sink and not laying under the sink somewhere. You can also try filling the sink with water and open the dishwasher door. Drain the sink to see if anything is getting fed back into dishwasher. If you see water starting to fill in the tub, chances are you could have a bad check valve. Some dishwashers have a check valve in the drain pump, while other models have the check valve located in the drain hose itself. Some don't have one at all. That's why the positioning of the drain hose can be important. Good luck to you and I hope this may help. If you determine a cause, post back with comments if you need advice on how to replace anything.

KitchenAid 24... | Answered on Feb 11, 2019


CHECKING KEYPAD OPERATION
A rapidly blinking LED over one of the keys of the keypad (or sometimes a "dead" keypad/console)
To determine if the control or keypad is faulty, do the following test:
1. Unplug dishwasher or disconnect power.
2. Open the dishwasher door.
3. Open console and disconnect the keypad ribbon connection from the control (at P1).
Make sure all other connections are made.
4. Put console back together. Do not close the dishwasher door.
5. Plug in dishwasher or reconnect power.
6. Wait 5 seconds.
7. Close dishwasher door.
8. Monitor the control's response:
If the control is OK (no longer sees shorts with the keypad unplugged),
it will respond by turning on a Drain Motor for 2 minutes.
Check and/or replace the keypad if the control responds OK.
If the control is not OK (still sees shorts with the keypad unplugged),
then the drain motor will NOT respond and will remain off.
If no response, replace the control.

KitchenAid 24... | Answered on Feb 02, 2019


It sounds like your dishwasher isnt level or mounted. Make sure also that the rails supporting the top rack are not just jammed. If its sliding like normal and appears to be on track and your dishwasher is mounted, give the top rack a couple slighlty more powerful jerks and tugs to try and unsieze them if they are bound up. Then spray small amounts of cooking oil on the rail mechanism if this breaks it free. If the rails are broke, look them up at repairclinic.com and replace parts.

KitchenAid... | Answered on Feb 01, 2019


Sounds like you have a bearing going out. It could be in the system pump or the rotating washing arms. I would suggest getting ahold of Kitchenaid's customer support and relay when during which cycle the noise occurs and they should be able to identify whats going wrong.

KitchenAid... | Answered on Jan 30, 2019


Make sure there isn't a restriction in the machine-such as clogged filter, hoses etc.

KitchenAid... | Answered on Jan 17, 2019

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