KitchenAid Food Mixers - Recent Questions, Troubleshooting & Support


Hello there,

We do provide a conversion kit to assist you with your job. Please see below the link for your perusal:

KSM150CONVUK KitchenAid Conversion Kit for KSM150 to 220v/230v/240v with UK Plug https://secure.kaparts.co.uk/sku/KSM150CONVUK

KitchenAid... | Answered on Oct 09, 2019


Hello there,

Sorry to hear you are experiencing an issue with your appliance. If you have a KitchenAid Tilthead mixer, please see the attached link with

KitchenAid Food... | Answered on Oct 09, 2019


Hello there,

Sorry to hear you are experiencing an issue with your appliance, it sounds like you might need a new tilt lever. Please see below the help video for your perusal as well as quote for a replacement one, should it need replacing:

4176024 KitchenAid Lever-Latch Black was 9709280, 9709267 tilt https://secure.kaparts.co.uk/sku/4176024

KitchenAid... | Answered on Oct 09, 2019


Hello there,

Sorry to hear you are experiencing an issue with your appliance, please see the link to help page below to help you resolve this problem:

KitchenAid KSM90... | Answered on Oct 09, 2019


Sorry to hear you have an issue with your appliance. If you have the KitchenAid Tilthead mixer, please see the link to help page below that will, hopefully, assist you in resolving the issue you are experiencing:

https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/HeadofMixerBouncingorWobbling/tabid/659/Default.aspx

KitchenAid Food... | Answered on Oct 09, 2019


Good morning,

Sorry to hear you are having an issue with your appliance. We have create a video to show you how to resolve your issue - please see the link below.

https://www.youtube.com/watch?v=wYw3QAQZuqQ

We have also designed a new, improved super hinge pin, that will not come out of your appliance. Please see help video together with a link to this product, should you be interested, below:

https://www.youtube.com/watch?v=iKJXtWvsD78

KA3009 KitchenAid Tilt Head Mixer Super Hinge Pin Upgrade Kit https://secure.kaparts.co.uk/sku/KA3009


KitchenAid 32685... | Answered on Oct 09, 2019


Raise the head and adjust the screw that is now exposed from the front over the top of the bowl where the head hinges on the pedestal. Screw out to raise the head up.....anti clockwise.

KitchenAid... | Answered on Oct 07, 2019


Adjust the head height, tilt the head back and look into the hinge area from the front over the top of the bowl. Undo that slottedscrew you can see in the middle of the hinge a quarter turn at a time until it stops scraping.

KitchenAid K45SS... | Answered on Oct 05, 2019


Tilt the head back and look into the hinge from the front. There is a screw right in the middle, turn it anti clockwise a quarter of a turn at a time until the whisk stops tinging on the bowl.

KitchenAid K5SS... | Answered on Oct 05, 2019


There is a problem in the planetary, there is wear or lack of lubrication causing wear in something in that area. Replacing the planetary is not a big or expensive job.

KitchenAid K45SS... | Answered on Oct 05, 2019


The screw under the head is for adjusting the head height for when the standard paddle and bowl are being used. First tip the whole machine upside down and tighten the hinge pin screw right up inside the pedestal post. Next reset the head height with flat paddle. Screw in is head down, screw out is head up. You want the paddle to just stop tinging the bowl on high speed.

KitchenAid... | Answered on Oct 05, 2019


If the base is not holding the bowl properly then only a replacement base plate or another bowl is going to fix it. The base plate is held onto the pedestal with 3 Philips head screws.

KitchenAid... | Answered on Oct 05, 2019


Check that you have put the carbon brushes in correctly, they are "keyed" on one corner so will only work one way. Look in the hole with a torch to see the blocking corner in the bottom.

KitchenAid Food... | Answered on Oct 05, 2019


Hiya!

I have added below some links on how to replace your speed lever. I have also added a link to purchase a new speed lever if you wish:

9709276 KitchenAid Tilt Head Stand Mixer Part (also 5qt bowl lift) Speed Lever Black https://secure.kaparts.co.uk/sku/9709276
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/Howtoreplacethespeedlever/tabid/643/Default.aspx

https://www.youtube.com/watch?v=y97KT98vpJ0

I hope these help you!!

KitchenAid... | Answered on Oct 04, 2019


Hiya,

I have added below some links of our help videos on replacing your tilt lever on your KitchenAid. I have also added a link to purchase a new tilt lever if you wish:

4176024 KitchenAid Lever-Latch Black was 9709280, 9709267 tilt https://secure.kaparts.co.uk/sku/4176024
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/ReplacingyourTiltHeadleveronyourKitchenAid/tabid/660/Default.aspx

https://www.youtube.com/watch?v=fTh56wwO-uY

I hope this helps you :)

KitchenAid KSM90... | Answered on Oct 04, 2019


Hiya,

I am sorry to hear you are having an issue with your machine! To solve this problem, you will need to remove the drip ring from your mixer and give it a good clean, this should stop the grease leaking.

I hope this helps you! :)

KitchenAid K45SS... | Answered on Oct 04, 2019


Hiya,

I am sorry to hear you are having problems with your KitchenAid mixer. It may just be that your motor brushes are worn down or have not been put in correctly. I have added links below for our help videos on replacing the motor brushes and have also added a link if you wish to purchase a new set:

6778011 KABrushSet KitchenAid Mixer Motor Brush Set (2 x W10380496 brushes) https://secure.kaparts.co.uk/sku/6778011
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidMotorBrushReplacement/tabid/597/Default.aspx

https://www.youtube.com/watch?v=5YuS3atXR0M

I hope this helps you solve the issue :)

KitchenAid K45SS... | Answered on Oct 04, 2019


Hiya,

I am sorry you are having issues with your mixer!! I have added links below for our help videos on adjusting the speed settings which I think will help you:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidSpeedSettings/tabid/615/Default.aspx

https://www.youtube.com/watch?v=bM3t46afGcc

I hope this helps :)

KitchenAid... | Answered on Oct 04, 2019


Hiya,

I am sorry to hear you are having trouble with your mixer.

Please check if your motor brushes have been put in correctly as this may be the issue. I have added links below for our help video on motor brushes which may help you:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidMotorBrushReplacement/tabid/597/Default.aspx

https://www.youtube.com/watch?v=5YuS3atXR0M

I hope this helps you solve the problem! :)

KitchenAid K45SS... | Answered on Oct 04, 2019

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