Kodak EasyShare - Recent Questions, Troubleshooting & Support - Page 3


Disconnect your printer from the power source. Wait 20 or so minutes and then re-connect. See if there is an error message on your printer.
How old is the printer? Clean the place where you install the sd card with 70% rubbing alcohol.

Kodak EasyShare... | Answered on Jun 27, 2017


The problem you are all having is with the print head (The black tray that your ink cartridges sit in).

Most of the time a simple cleaning of this will correct the problem, if it does not then you will have to call Kodak support and they will send you out another print head.

But lets try and see if we can get your troubled one to work again by following these steps...

1 - turn printer on and open the lid as if you were going to change the printer ink cartridges.

2- when the ink tray moves into the center and stops, remove both the black and color cartrdiges from the print head.

3- To remove the print head simply place your left thumb inside the head all the way to the left facing up and pinch the upper left lip of the print head to release it, then pull the entire tray out with your other hand ( there is a release inside the tray above the sticker of a finger and bullseye to the far left in the upper left corner inside the tray)

4- With the tray now removed be sure to look at the bottom and you most likely will find a build-up of black ink... clean this off using DRY paper towel as much as you can.
I used rubbing alcohol but if you do this make SURE it is completely dry before reinstalling.

5- Once you have cleaned the print head reinstall it in reverse fashion than you removed it, if you installed it right you will hear a solid CLICK noise.

6- replace the ink cartridges you removed if they still have ink in them and then close the printer lid.

7- You may get a notice that there is a new printer head and or cartridges and it will want to align and or calibrate the printer...be sure to do this!

8- Once the printer is recalibrated hit the menu tab on the printer and choose " clean ink head"... Do a deep cleaning 2 times!

9- Now try to print something that contains something black like a text document. If it works you are all set, if it did not then you will need a new print head from kodak. simply explain that you did the above steps and it did not work so that you can avoid support trying to run you through all this. They will send you a new one in 2 days.

Hope this helps and good luck!

Kodak EASYSHARE... | Answered on Jun 20, 2017


Consult the Kodak company or Go to a nearby gadget technicians. I hope it could help you....

Kodak EASYSHARE... | Answered on May 13, 2017


Yes the cartridges of all newer printers have chip that indicates the cart ink level, when the cart is empty the chip self destructs.

Kodak EASYSHARE... | Answered on May 04, 2017


problem is likely to be the print head, the ink can dry up inside the print head and block fresh ink from flowing.

you can get print head cleaning solution from ebay, which sometimes works, or else go here to get your replacement print head

www.kodak.com/gb/en/consumer/products/printing-supplies/printhead.../default.htm

the one i have is a clip in clip out part

Kodak EASYSHARE... | Answered on May 03, 2017


did you use the reset menu?

Kodak EASYSHARE... | Answered on Apr 30, 2017


How is the printhead removed? Thanks.

Kodak EASYSHARE... | Answered on Apr 26, 2017


most just pull out .

Kodak EASYSHARE... | Answered on Jan 31, 2017

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