Krups XP - Recent Questions, Troubleshooting & Support


ChoccyBar,

THANK YOU. You're answer was so helpful. I have the XP7230 and all of the sudden had exact same problem, machine wouldn't not register a full tank. After reading this I checked the floating piece and saw that it was not floating with a full tank like it is supposed to. Had to obstruct it to keep it afloat as well, and voila, it worked.

Ahh... what a relief to have my machine working again. Coffee has never tasted so good.

Krups XP7230... | Answered on Mar 15, 2019


sounds like the tubing slipped off its connector inside the machine. Pump is sucking air.

Krups XP4030... | Answered on Oct 24, 2018


the gasket needs to be replaced. I just had to replace mine. http://www.krupsonlinestore.com/product_detail.asp?T1=KRW+MS-620342&MENU=&SELECT=&SKW=xp4030

Krups XP4030... | Answered on Oct 24, 2018


Here is a link for the manual. It says on Krups web sight they have a 1 year warranty,
http://www.krupsonlinestore.com/manual/55360.pdf

Krups XP4030... | Answered on Sep 18, 2018


After I changed piston sealing I get the same error 09. It was caused by missing connection to the thermoblock temperature sensor. In my case both connectors for thermocouple were cracked. They are located directly on the body of thermoblock, below two fuses, covered by rubber housing. After I solder them again on the position error 09 disappeared. Unfortunately it is necessary to open at least front panel of the machine. Moreover I tink that there is also important to save polarity of those two cables.

Krups XP4030... | Answered on Jul 12, 2018


Maybe the grind is too fine and it is building up too much back pressure. Max is normally around 15 bar, more than that and the pump stops functioning. Also try another silver bucket that holds the grounds, if it is double walled sometimes grinds too small can block them between the skins. There was often a single wall bucket available that eliminated the blockage problem.

Krups XP 4000... | Answered on Jan 28, 2018


The pump is probably bone dry, you will need to put some water into it under pressure. I have a piece of hose in my workshop that fits the seal that the tank engages into, it's about 8 to 10" long. I engage the hose, fill it with water, activate the pump and seal my mouth over the hose and blow as hard as I can like I'm blowing up a balloon, it rarely fails.

Krups XP 4000... | Answered on Nov 16, 2017


Has been said a foolish person and their money are soon parted .. perhaps KRUPS can suggest what is wrong FIXYA can not SORRY

Krups XP7230... | Answered on Sep 30, 2017


Did you check to see if the heating element is not open?

Krups XP 4050... | Answered on Sep 09, 2017


It is clear that there is a problem with water supply. Check if pump works, if it does, there is blockage in water supply to pump. Check and clean.

Krups XP2070 10... | Answered on Aug 07, 2017


Sounds like the power supply to the board you mention is struggling, does it read anything intelligable?

Krups XP2070 10... | Answered on Jul 25, 2017


If it is brand new you should not be expected to figure it out, take it back to the shop. Any messing about with a brand new appliance can only harm your guarantee, let them figure it out. It sounds like the pump valves are dry or stuck.

Krups XP4030... | Answered on May 02, 2017


Time to be put to rest.

Krups XP2010... | Answered on Mar 16, 2017


Code 05 for my KRUPS EA 8050?

Krups XP7230... | Answered on Feb 24, 2017

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