Keypad doesn't light up.
If this is a battery operated lock then the backlight doesn't stay on (otherwise it will wear the batteries out). To make the keys light up when you want to enter your code you have to push the lock button on the keypad first. If the keypad light has never come on then open the door and manually lock the interior lock then press the keypad lock button then the above instructions will work. This is the solution I got from Kwikset customer support and it worked for me. Hope this helps you.
Kwikset 909 ...
on Jul 23, 2019
My kwikset smart code keeps auto locking every 30 seconds
The continuously auto locking was happening for me because the extended deadbolt lock was hitting the back of the drilled frame. So when it locked it did not fully extend and it thought it was not locked and would try again every 30secs.
The fix was to be sure your hole is deep enough for the locked dead bolt to sit into without hitting anything.
on May 19, 2019
Kwikset 264 deadbolt. Set up works fine but when trying to program new codes or any other programming all I get is the 3 red beeps.
It could be that you are trying to add a code again as well. You can not have the same code in say space one that you have in space 5.
My Kwikset lock has been working beautifully for several years now, and it is handy to not have to use keys.
If you can't figure out the programming, and want to start from scratch, with mine I believe that you remove the battery pack, press in on the program button for ten seconds, and reinsert the battery pack while still holding the program button. That erases all of the stored codes, and you can start over again.
None of what you described sounds like a locking issue, but a programming issue.
Kwikset Locks &...
on Mar 07, 2019
New Schlage deadbolt, stuck in un-locked position.
Remove it, lubricate it and put it back. I have the same unit and they are reliable. If yours is a bad fit into the door, that is your problem and the tenants have forced it. The bolt should slide in easily into the mortise. The weather is changing, so the door has moved a bit.
Ideally, you should have a Schlage Knobset as well as the locking deadbolt. The deadbolt is not for locking the door, it is a failsafe for when you are out or at night asleep. The same key opens both. The knobset has a spring loaded catch and a knob on both sides. The inside one has a turn button to lock or leave knob unlocked.
Kwikset Locks &...
on Nov 16, 2018
Not finding what you are looking for?