Lexmark Office... | Answered on Feb 09, 2019
Lexmark X945E... | Answered on Feb 09, 2019
Lexmark T644... | Answered on Feb 08, 2019
Lexmark Pro901... | Answered on Feb 04, 2019
Lexmark Office... | Answered on Feb 04, 2019
Lexmark Pinnacle... | Answered on Feb 04, 2019
Lexmark Office... | Answered on Feb 02, 2019
Ensure that the proper paper size is being used in the ADF.
Are the paper guides on the ADF tray properly adjusted?
Inspect the ADF separator roll and ADF separator pad for wear. If they are worn,
replace them. If they are dirty or have a buildup on them, clean them with a damp
If the ADF fails to pick check to make sure that the paper height in the ADF input
tray is beneath the height marker on the ADF paper guides.
Inspect the paper present sensor on the ADF.
• Check the flags on the sensor. Are they able to move freely? If the sensor
flags are damaged, replace the ADF assembly.
Make sure the ADF cable is securely connected to the ADF and the controller
If the cable is properly connected, perform the following checks:
• Check the ADF cable for continuity.
• Check pin 1 on controller card connector J2 for +5V.
• Pin 3 should be ground.
If voltages are present, replace the ADF.
If replacing the ADF does not fix the problem, replace the controller card.
If the ADF is multi feeding, check the ADF pick roller and pad for dirt. Remove
them from the MFP, and clean them with a lint free cloth and isopropyl alcohol.
If the leading edge of the paper is damaged, instruct the user to lessen the
number of documents being copied from the ADF at one time.
If there are excessive misfeeds from the ADF, verify that the ADF paper tray and
extender are properly installed.
Skews and jams at the ADF paper present sensor might be caused by an
improperly closed ADF cover. Ensure the ADF cover is closed properly.
Lexmark Office... | Answered on Jan 30, 2019
Lexmark X75... | Answered on Jan 19, 2019
Lexmark E240... | Answered on Jan 11, 2019
32,814 questions posted
Usually answered in minutes!