LG Refrigerators - Recent Questions, Troubleshooting & Support


I had the same problem. I can tell you that simply unplugging the fridge and letting it defrost isn't going to work. You need to get take it apart.

I had the Er FF code about 2 months ago and let the freezer defrost for a couple hours and it started working again. Then two days ago I got the error again. This time I decided to get inside there.

First and foremost, UNPLUG the fridge and TURN OFF the water!

Next empty everything out of the freezer and start taking it apart. You have to get everything out of it to get that back panel off. This includes the ice maker and the rails that the drawers slide on.

Now that the freezer is completely empty there are two screws that hole the back panel on. In my freezer one is a white screw high in the center and one was a gold screw in the little panel that the ice maker hooked up to.

Next grab the back panel by the little fins on the top of it in the middle. Give it a good firm pull, but take care not to yank it too far... it's still connected by wires back there. When I pulled my panel out I found a HUGE chunk of ice on the top of the panel just to the right of the fan that feeds cold are to the fridge. Get that thing off of there taking care not to damage the foam insulation and watch those shiny metal fins that are behind the panel.

While you're putting it back together try to dry everything off as much as possible (I tried see the bright side of the whole evolution and realized I could really clean my freezer).

Once it's all put back together plug that baby in, turn on the water, and enjoy the next four hours as it gets back to being cold.

I'd say you need moderate tinkering skill to do this. If you only own one screwdriver and you never use it you should probably call someone.

Hope this helps!

LG LRBC22544... | Answered 2 days ago


You should be able to get to it thru the top of the unit.

LG LRTBC1825T... | Answered on Jul 23, 2019


Try and un-plug the fridge for 10 minutes, then plug it back in. It should reset. Make sure the arm is in the down position inside the ice compartment.

LG Refrigerators | Answered on Jul 12, 2019


LG Bottom Freezer Refrigerator Error Codes Sears PartsDirect


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LG Refrigerator Error Codes

These error code explanations can help you diagnose a problem with your LG bottom-freezer refrigerator. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner's manuals, get advice from an expert and find refrigerator replacement parts. Error Code
Er FS Error Code
Er rS Error Code
F dS Error Code
r dS Error Code
Er HS Error Code
Er IS Error Code
Er SS Error Code
Er rt Error Code
Er It Error Code
Er gF Error Code Error Code
r dH Error Code
Er IF Error Code
Er FF Error Code
Er CF Condition
Condenser fan motor is defective Check/Repair
Condenser fan motor, wiring or the control board Shop Parts
Condenser fan motor, Power control board, Wiring harness Error Code
Er CO Condition
Communication error Check/Repair
Communication error between main board and display board Shop Parts
Display control board, Power control board, Wiring harness

LG LFX25974ST... | Answered on Jul 02, 2019


Only frost free models have a drain and that is recognisable by a funnel shaped moulding in the plastic of the cabinet liner terminating in a hole.

Frost free models have a heating element that is switched on briefly after each cooling cycle, melting any ice that has formed over the evaporator. The resulting water droplets are channeled into the drain by the funnel-shaped moulding. The drain leads to a tray fixed to the compressor and the heat from the compressor causes the water to evaporate.

The best thing to check if the drain is clear is a flexible curtain wire and for a good clean a variety of suitably sized brushes are available.
Sometimes the insulation of a fridge or freezer becomes sodden with water and ice tends to build over that area. Where the drain runs through an area of sodden insulation where ice is forming it can be impossible to clear the drain.

Check the outside of the cabinet for cold spots. The presence of a cold spot indicates the insulation is failing and it is time to replace...

LG Refrigerators | Answered on Jun 30, 2019


We just did ours a few days ago. LG-GR419 could be similar to yours. Freezer part.
We found the bottom drawer stuck with ice - frozen water dripping out from the drain. So, took three screws out. Due to the drain being frozen (could be a result of someone leaving the freezer door open at some point and then just closing it after some melt...the back panel will come off with a tug - after the ice behind it melted. We used a hair dryer to do this - sparingly. Can't afford to melt any plastic.
Then once tugged off, we saw a layer of ice in the tray and defrost that with the hair dryer - until everything is clear. At the back of the fridge, we took off the panel - cleaned the dust clogging the slits - my Goodness, no wonder the fridge was working so hard! Chockablock! Anyway, traced the drain hole to a tube. But at that point, not sure why the drained water doesn't go through the tube - perhaps it is not meant to...maybe it is a slow drip and the fan at the back evaporates the water collected - so that was it. So far, it is back to normal. We also found it quieter.

LG Refrigerators | Answered on Jun 30, 2019


Turn it off. If you keep running it, it will die completely fairly soon. Please feel free to jump to the end if you don't want a fridge science lecture - it might help you figure out the problem though. When a fridge/freezer runs, the condenser (all the tubes at the back) will get warm-hot. That is where the heat goes from inside the fridge. First thing to check; is there excessive heat to remove from the fridge/freezer? Check the door seals are ok - cold air falling out of a bad door seal can make a fridge both cool and warm a room at the same time - which obviously leads to problems Check that the lights inside actually go off when you close the door by pressing the switch that the door usually presses when it shuts, and checking that the door will press the switch as far as it needs to go. Second thing; Check that there is adequate ventilation at the back - remember the ideal situation technically for a fridge is to have the bit at the back outside the house in the shade like an air-con unit. pull the fridge a bit more away from the wall and try blowing a fan onto it. Clean gently with a soft brush any dust etc that is on all the tubes at the back - it can cause an insulating coat to form. If the dust is sticky and hard to shift, then gently use a soft paintbrush and warm soapy water. Third thing; When the amount of refrigerant gas in a fridge system is getting low (they all leak a tiny bit all the time - even without any fault) two main things happen: The fridge gas has a lubricant mixed in with it that keeps the inside parts of the system oiled. when the gas is low, so is the oil and you get the same effect as running a car with no oil - runs hot, then dies. The low gas has an effect inside and outside the fridge - inside, near where the gas first enters the evaporator (the plate in the fridge that gets cold) it will get extra cold. the compressed refrigerant evaporates too quickly - easy way to explain is that there is nothing in front of it in the queue so it runs through too quick. the same thing happens in reverse when the gas goes into the condenser at the back, the gas condenses too quickly making the back very hot. I think, from what you say, that low gas is the problem. Although it is not too complicated, it is illegal for you to do it yourself in most places for environmental and safety reasons - get any fridge repair guy and he can do it and check for leaks at the same time. Hope this helps, and is in time to save your fridge :)

LG LRTP1231W Top... | Answered on Jun 29, 2019


This unit lists 2 separate water valves, which one did you change?
MJX62831301
AJU72992603
Did you check for power at the water valve moles plug?

LG Refrigerators | Answered on Jun 29, 2019

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