LG Refrigerators - Recent Questions, Troubleshooting & Support

Only frost free models have a drain and that is recognisable by a funnel shaped moulding in the plastic of the cabinet liner terminating in a hole.

Frost free models have a heating element that is switched on briefly after each cooling cycle, melting any ice that has formed over the evaporator. The resulting water droplets are channeled into the drain by the funnel-shaped moulding. The drain leads to a tray fixed to the compressor and the heat from the compressor causes the water to evaporate.

The best thing to check if the drain is clear is a flexible curtain wire and for a good clean a variety of suitably sized brushes are available.
Sometimes the insulation of a fridge or freezer becomes sodden with water and ice tends to build over that area. Where the drain runs through an area of sodden insulation where ice is forming it can be impossible to clear the drain.

Check the outside of the cabinet for cold spots. The presence of a cold spot indicates the insulation is failing and it is time to replace...

LG Refrigerators | Answered Yesterday


Take the new water filter out of the box and remove the two red shipping caps on the end of the filter.
The water filter is located on the front panel down near the floor.
Push the release button located just to the left of the water filter grille cap, this will release the filter.
Remove the grille cap from the filter by twisting it counterclockwise.
Reinstall the grille cap on the new water filter.
Insert the new water filter in the refrigerator making sure the words on the filter are the correct side up.
Push the water filter in until it clicks in place.
Flush Water After Installing New Filter
Be sure you flush out the water from the new filter after you replace it! Many readers are having trouble with airlocks because they are skipping this important step. Kenmore recommends you run the water out of the water and ice maker for a few minutes to flush out the new filter. This also helps remove air bubbles from the system. If you don’t do this it’s possible that the water dispenser may not work properly due to an air lock.

This particular water filter claims to reduce:
Cysts and turbidity – linked to gastrointestinal problems
Chlorine – taste and odor for better tasting water
Sediment – for clearer water
o-Dichlorobenzene – linked to risk of liver, kidney, or circulatory system problems
Benzene – linked to increase risk of cancer and anemia.
Note continue changing the filter on a regular basis.
Hope this helpout....

LG Refrigerators | Answered 2 days ago

It is ER IF and indicates that the ice maker fan is not working. The fan is probably frozen. If you can remove the fan duct and housing at the back of the freezer you may be able to defrost the ice in the fan enclosure. The fan may have frozen because of hight humidity or because the defrost cycle is not working.

LG LRBC22544... | Answered on Jun 11, 2019

can be several things, test element with a multi meter make sure unit is unplugged first,if good check defrost timer by manually turning into defrost mode check to see if element comes on if it does replace timer,if still no good it may be the defrost termination timer which is a bit more complicated

LG Refrigerators | Answered on Jun 11, 2019

Bad control board check for fuse or relay on main circuit unplug unit first

LG Refrigerators | Answered on Jun 04, 2019


LG Refrigerators | Answered on Jun 04, 2019

Doesn't sound good but check the cooling coils to make sure they aren't covered in dust and lint. It is quite amazing how much lint collects on the coils in all home and should be vacuumed off regularly. Next try and access the fan and spin it by hand [power off!] and then plug in again. If it still doesn't spin the check that it is getting power and if so you nee a new fan.

LG Refrigerators | Answered on Jun 03, 2019

I am think your problem is it is not coming on. If that is right my first thoughts do you have power to refrigerator. Check breaker or fuse in house electrical panel which powers the refrigerator outlet. Try turning the breaker off and back on . You might try unplugging the refrigerator and plug something else into the outlet to see if it will work if you do not have a volt meter. You said you changed the refrigerator fuse was it blown and could it have blown the new fuse.
If it has power but is not working there are a few you tube videos for help with several issues. I searched for( LG ice beam door cooling refrigerator freezer not working) and picked these two you can look for more.

LG Refrigerators | Answered on Jun 02, 2019

Did your fridge come with a dummy or fake filter? If so put that in and see if it will dispense. It may be that the fridge software is preventing the ice maker and water dispenser from working until the filter is replaced. Some GE fridges actively prevent bypassing the filter.

LG Refrigerators | Answered on May 31, 2019

turn the freazer nob to zero for a second or two, the noise will stop. turn it back to your normal setting.


LG LRTP1231W Top... | Answered on May 31, 2019

There is a small plastic hose running from the back of the ice maker into the ice maker tray that may be loose ?

LG Refrigerators | Answered on May 24, 2019


LG Refrigerators | Answered on May 17, 2019

Possibly a clogged piece of ice from water leakage preventing the dispensing of ice. If you haven't tried taking the ice bucket out and rinsing it under hot water to get all the frozen ice out, you should.

Lowering the water pressure to the fridge by turning the knob on the connection at the wall should help prevent the excess water and clogging going forward. There is a very small change between almost off and just on, where the water will still dispense from the front of the fridge but you can tell that the pressure is less, that should give the desired results. It may take some trial and error by testing the water flow from the door while adjusting the valve at the wall.

The water pressure adjustment may help with the flooding problem under the meat/cheese drawer as well, but most likely you have a clogged drain too because it's a very common issue with these fridges. There should be a panel on the bottom back of the fridge with 3 or 4 Phillips head screws that opens access to the drain tubes which are just about in the horizontal center. The drain tubes are little white plastic tubes with flexible bulges (they look like really oversized whitish/clear bendy straws). They are about 5 inches long each and you will probably see a bunch of gunk at the bottom where they enter the plastic evaporation tray. There is a rubber grommet with a flap on the end of them that needs to be cleaned out, and there may even be some ice formed in the tube that needs to be cleaned out. This will take a bit of time and patience while crouching or on your knees, so be ready for that and have towels ready for excess water. I found a turkey baster and a glass of warm water to be very helpful as well.

LG LFX31935ST... | Answered on May 14, 2019

Not finding what you are looking for?
LG Logo

5,563 questions posted

Ask a Question

Usually answered in minutes!

Top LG Refrigerators Experts

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers


Level 1 Expert

8 Answers

Jay Finke
Jay Finke

Level 3 Expert

1389 Answers

Are you a LG Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides