LG Refrigerators - Page 7 - Recent Questions, Troubleshooting & Support


Depends on where leak is. If water is ponding in freezer, there will be a sheet of ice on freezer floor. This would indicate a defrost drain blockage. If not that, maybe ice maker or water valve or associated water lines.

LG Refrigerators | Answered on Jan 06, 2019


Try unplugging the fridge and leave it unplugged for 2-3 minutes.Plug it back in and see if the problem is resolved. This process forces a hard reset on the control board.

LG Refrigerators | Answered on Jan 03, 2019


might be door switch or blub inside the fridge or here is a video to check the switchs
https://www.youtube.com/watch?v=WTewh4hk1V0
that might be why the lcd is off to if the switch is bad

LG Refrigerators | Answered on Jan 01, 2019


You mean unplug and replug, yes?

It sounds like something is being reset. This should reset on its own if the door is left closed for a while.
Some frigs have a timer on the light so that if the door is left slightly open the light which gives off enough heat to defrost the frig or freezer will shut off after a time. Make sure the door is closing and that the seal is holding. A large door can sometimes shift on the hinge and go out of alignment. Measure the projection of the edge of the door from the face of the frig box. It will be a few inches (thickness of the door plus rubber seal to the frig box). This measurement should be the same all around the door. If it is not close to the same the door has shifted. If you are handy figure out which hinge has moved, loosen the screws, adjust and retighten. If you are not so handy, this could make things worse real fast. It is like adjusting cupboard doors in that you make the top right corner go in by pulling the bottom left corner out, for example.

The switch can easily be tested by pushing on the switch when the door is open. If you have one switch per door, it turns the light on and the fan off when the door opens. If you have two switches per door, one turns the light on and the other turns the fan off.

While the frig has your attention, pull the grill off and very carefully vacuum the dust off the radiator looking thing and all around. Wait for the evaporaror fan to stop running! This will greatly improve the efficience and lengthen the life of your frig. Your instruction manual will actually tell you to do this... If you have a dusty house do this every couple of months. I've got a pair of subzeros that are now 27 years old. I just had one of the doors shift and ice was forming on the back wall inside.

LG Refrigerators | Answered on Dec 22, 2018


Your label is the specification.

LG Refrigerators | Answered on Dec 19, 2018


It could be the valve or the ice maker. Typically a defective ice maker causes this

LG Refrigerators | Answered on Dec 17, 2018


If it has one, most likely it’s located in upper right corner of refrigerator or in front grille area.

LG Refrigerators | Answered on Dec 15, 2018


If it’s ice in floor of freezer, then defrost drain is stopped up. If it’s frost on back freezer wall, then it’s a defrost problem.

LG Refrigerators | Answered on Dec 13, 2018

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