Motorola Mobility RAZR - Recent Questions, Troubleshooting & Support


Are you guys serious....

Verizon & Alltel (which happened to recently finalize the merge) use CDMA. CDMA does not use SIM cards.

AT&T, T-Mobile, etc. use SIM cards - wheter they are 3G networks, TDMA, etc.

Motorola... | Answered on Jun 18, 2019


Hello PattiPaige,

The feature to disable answering the phone when you open the flip can be found under:

Settings & Tools
- Call Settings
- In Call Setup
- Answer Options
- Set option to Off

This will disable the flip from answering the call when opened.

As for increasing the font size, i don't believe there is an option to do so. If I become aware of one I'll try to get back to you on.

Hope this helps,
cHiPz

Motorola... | Answered on Jun 10, 2019


sorry fixya can not assist with this . try the manufacturer

Motorola... | Answered on Jun 09, 2019


I would search google for "file recovery" software and run that on your microSD disk, just like you would a floppy or hard disk and see if it will find anything.

Motorola... | Answered on May 27, 2019


Have you tried to perform a HARD RESET on your phone?.
to do this you first need to power off your phone.
With your phone POWERED OFF press the VOLUME UP and VOLUME DOWN keys AT THE SAME TIME. Once you have depressed BOTH VOLUME KEYS press and hold the POWER key.
Once you have depressed ALL 3 KEYS ON THE SIDE OF THE PHONE the "BOOT MENU SCREEN" should appear.
When the "BOOT MENU SCREEN" appears, release ALL keys select the "RECOVERY" option, the phone will re-boot and you will see the "Motorola" logo. Eventually the "Motorola" logo will be replaced by the "ANDROID IN DISTRESS SYMBOL" (the "ANDROID" with an exclamation point in front of him). Press ALL 3 keys on the side of the phone once again, tap and release the VOLUME UP key, you should then see a BLUE MENU SCREEN,
oNCE YOU SEE THIS blue menu screen SCROLL DOWN TO THE "wipe data factory reset" OPTION.
oNCE YOU HAVE SUCCESSFULLY COMPLETED THESE STEPS THE hard-reset PROCEEDURE WILL BEGIN. WARNING THE HARD RESET PROCEEDURE WILL ERASE ALL OF THE DATA THAT IS CURRENTLY STORED ON YOUR PHONE SUCH AS PICTURES, MUSIC, YOUR CONTACT LIST and so on. SO YOU SHOULD DO A BACKUP BEFORE YOU START THIS PROCEEDURE. I hope that this information is helpful to you!!!.

Motorola... | Answered on Mar 15, 2019


#1 menu #2 in call setup #3 answer optionsselect what you want..

Motorola... | Answered on Nov 29, 2018


What to do if - "Contact Service Provider", "Tampert Alter", "Wait before enter special Code" message is displayed: If after inserting a simcard from a different provider you notice the message "contact service provider" or any of the messages above, you will need to leave your phone on, at that "contact service provider" screen, for 1-3 hours. Just let it sit on the screen and dont touch any buttons during that time. It will then switch to something like "enter subsidy password", and you can then enter your code.

Motorola... | Answered on Oct 13, 2018


I plugged my phone up and all of a sudden got the message "Unable to charge" on it. I changed chargers (i had an extra one), i changed batteries (i had an extra one), and i swapped every combination imaginable.
My solution....
My Razr's plug has an opening to plug the phone that resembles a person's navel, and it got dirt and dust bunnies in it while it was in and out of my pockets. I was able to take an old tooth brush (or your new one if your really desperate), and got a can of office duster that you use to clean keyboards. Turn the can of office duster upside down for a second while you are spraying it and liquid will come out as you are spraying the connector. Immediately after that, use your toothbrush to work it inside the dirty connector to free it from anything that will keep it from making good contact. Then, hold the can of office duster upright and it will only spray air... and blow the connector free of anything that you loosened with the brush. Repeat this process if after all this it still doesn't work... because you have a REALLY REALLY dirty connector if it doesn't work after the first try.

Motorola... | Answered on Apr 23, 2018


You have to use one or the other. If you use the earpiece or headphones, you have to use one with a microphone in it. If you use the speaker in the phone, you have to choose it from settings during the call and use the phone's microphone and speaker.

Motorola... | Answered on Mar 02, 2018


First thing to note is that the deleted data on the phone will remain there until something new is saved and overwrites it. This might not happen immediately but eventually, after continued use, it will.
Either connect the phone straight to a PC using a USB cable (if supplied with the phone) or take the card out and put it in a card reader attached to the PC. You should see memory card shown as a drive letter (like H:) in Windows Explorer.

Then try some photo recovery software on the PC. This should recognise the phone or card and then you can scan it using the free download of some good photo recovery software. That will show you what files still exist on the phone or card and what can be recovered.
http://www.asoftech.com/apr/

Motorola... | Answered on Feb 26, 2018


menu->messaging->settings->All msg->turn on auto erase->ok->turn it off and it should work

Motorola... | Answered on Feb 22, 2018


Possibly that particular SIM and your Motorola V3 do not play nicely together. Separate them and everything works.

Motorola... | Answered on Feb 20, 2018


When it comes to stock photos, nothing can beat this resource https://www.templatemonster.com/landings/depositphotos/en/ . Now TemplateMonster attempted to make it a little easier to find high-grade stock photos that are legal for most people to use. They offer huge discounts now!

Motorola... | Answered on Feb 19, 2018


Contact your existing carrier of the Helpdesk of the manufacturer, I think could be ya best bet

Motorola... | Answered on Feb 14, 2018


you will have to go into your call settings and select call barring and add the number you want to block

Motorola... | Answered on Jan 30, 2018

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