Northstar Electrical Supplies - Recent Questions, Troubleshooting & Support


could be as simple as a fuse.

Northstar Belt... | Answered on Nov 12, 2017


you will have to take it to a generator repair shop for a proper diagnosis to be able to make the repair or scrap decision

Northstar... | Answered on Oct 21, 2017


a voltage regulator that controls the field winding voltages

Northstar... | Answered on Sep 02, 2017


Time for a new one. Probably a pole missing from the stator and at that age, I doubt spares will still be available.

Northstar... | Answered on Jun 27, 2017


Specs do not mention a maximum safe rpm but the recommended shaft speed is 3600rpm. Even though it isn't a premium product I can't imagine the manufacturer would be so foolish as to design it so it breaks if that speed is exceeded by a reasonable amount for a short amount of time. The big question is what is a reasonable amount - I reckon a safety margin of 25% would be reasonable for a budget priced product and up to 40% for a premium product.

Over-revving is unlikely to do very much damage to the stator but the armature is at risk of damage and being brushless or self-energising, unless there is visible damage it is a difficult item to test without dedicated equipment.

I suggest you recheck all plugs, connections and cables and if no faults are found contact the manufacturer or dealer for advice, costs, etc...

Northstar Belt... | Answered on May 09, 2017


Did you try the capacitor wired up both ways around? They only go one way and there is no indication as to which on it.

If you still have trouble you need to flash it. Contact us if you need more info on flashing the unit (DO NOT USE A BATTERY OR MAINS TO DO SO!)

Northstar... | Answered on Feb 22, 2017


The RPM lowered should lower voltage, try it by hand, plug in the volt meter and push the throttle on top of carb with your finger ,should not take much .

Northstar... | Answered on Jan 17, 2017


squealing either bearing,bushing or winding going or gone if bushings or bearings might be able to repair if not to damaged

Northstar... | Answered on Aug 29, 2016


check AVR card...most of the times it is the prob.
if it works...then chek brushes..
then wireing...

i hope i helped...send me an email for more details

Northstar... | Answered on Oct 25, 2015


You cannot just buy that gasket, but will need to purchase a new Fuel Tap Petcock.

You can purchase it here: http://www.generatorguru.com/northstar/

Northstar... | Answered on Sep 25, 2015


Free download on the internet. Search " North Star 8000 PPG owners manual". It is 11 pages long.

Northstar... | Answered on Sep 25, 2015


YOU CAN FIND OUT ON THE YP (YELLOW PAGES) LOCALLY AND ON THE INTERNET YP.COM

Northstar ETQ... | Answered on Jun 18, 2015


the unit has gone into over load
The total power requirement has exceed the output of the generator
for example if the generator is a 2.500 kw or kva then it will generate well at 1.8 kva or kw but it will not run forever at 2.5 kva -kw
When a ac is running the power requirement will be constant on the generator and with the fridge as well then the load will be at the maximum out put of the unit.
when the fridge starts again the extra load will exceed the max out put of the generator and it will slow down ( lights dimming ) and eventually go into overload mode
have an accredited electrician calculate your maximum load requirement for an external power supply and then get a unit that is at least 15.. kva kw better that required
generally fridges use 1000watts , ac conditions will draw over 3000watts and any thing else adds up . I am guessing that your generator is only 2500 unit

Northstar... | Answered on Apr 13, 2015

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