Panasonic Toughbook - Recent Questions, Troubleshooting & Support


Well assuming you have all the hardware and DVD's & depending on Operating System.. it is very simple. Using software of your choice for "Burning" You insert the DVD, add the files to the software, by selecting them. Once "Compiled" then one simply clicks "Burn" and the software will go & do it's thing, Then it will "Write" the data to the DVD and your done.
There are many good "Burners" Copy2DVD, CloneDVD, Nero, Alcohol120%, are all good programs.
If you have Vista or Win 7 they have "Native" DVD copying, "Burning" "Built In" meaning you can simply compile the files on the Drive and "Burn" without any other software.

Panasonic... | Answered on May 10, 2019


On any Panasonic Toughbook I would try first to unplug the unit and then take out the battery pack. Then do NOT put the battery back in but re-plug the unit. Then try turning the power back on without the battery pack. Under normal circumstances the Toughbook will now turn back on. If this does not work, try holding the power button continuously on for 12-15 seconds. If the unit is in a deep sleep this will "reset" the Toughbook and usually works.

Good Luck
From Richard, Montreal Based Panasonic Canada Authorized Toughbook Dealer since 1989.

Panasonic... | Answered on Feb 10, 2019


Hit "FN" and the "NUM Lock" key together to unlock it.

I believe thats the combination.

Let me know.

Panasonic... | Answered on Sep 24, 2018


On any Panasonic Toughbook you can rotate the screen as follows:
Hold down the "CTRL" and the "ALT" keys and while holding down
these two keys press the "UP Arrow" key and then release all
three keys. This will reset the screen so it is right side up instead
of upside down.

Good Luck and regards from:
Richard, Authorized Panasonic Canada Toughbook Dealer since 1989.

P.S. The arrow keys look like this: The up arrow is the one on the top


arrowkeys-wizlq2ugugduqihzx2y1x4lj-1-0.jpg

Panasonic... | Answered on Apr 06, 2018


windows XP is no longer supported by Microsoft. Get an up to date operating system like windows 7

Panasonic... | Answered on Mar 05, 2018


All drivers for either the Toughbook 28 or the Toughbook 51
can be found on the following Panasonic Official Website:


Official Support Download Center of the Drivers Manuals and FAQs TOUGHBOOK...


Good Luck to you and Regards from:
Richard, Montreal Based Panasonic Canada Toughbook
Authorized Dealer since 1989.

Panasonic... | Answered on Feb 05, 2018


All drivers for all Panasonic Toughbooks, including BIOS updates
are available from the following website:

Official Support Download Center of the Drivers Manuals and FAQs TOUGHBOOK...

Good Luck to you and Regards from:
Richard, Montreal Based Panasonic Canada Toughbook
Authorized Dealer since 1989.

Panasonic... | Answered on Feb 05, 2018


If you choose to install Windows XP on the Panasonic CF52,
then please either order the original recovers DVD directly
from Panasonic, or if you wish to re-install from scratch yourself,
please use Windows XP SP3 (service pack 3) and NOT SP2.

You will find the drivers here:

Official Support Download Center of the Drivers Manuals and FAQs TOUGHBOOK...

You can even re-install with this XP SP3 CD:

xpsp3-am4myvti2hob3hzqvrjwo1hl-4-0_0.jpg Just make sure to use your Windows XP COA license located
on the back of the Panasonic Toughbook which looks like this below

Good Luck to you and Regards from:

Richard, Montreal Based Panasonic Canada Toughbook
Authorized Dealer since 1989.

xpcoa-am4myvti2hob3hzqvrjwo1hl-4-1.jpg

Panasonic... | Answered on Feb 05, 2018


For any Panasonic Toughbook built after the year 2005,
if the Toughbook uses a SATA hard drive instead of an
IDE hard drive, then you will need to use Windows XP SP3
(Service Pack 3) instead of XP SP2 (Service Pack 2).

The XP installation CD for SP3 automatically includes
SATA drivers and you do not need any extra drivers.

That is it. Good Luck and Best Regards from:

Richard, Montreal Based Panasonic Canada Authorized
Toughbook Dealer since 1989.

xpsp3-am4myvti2hob3hzqvrjwo1hl-4-0.jpg

Panasonic... | Answered on Feb 05, 2018


You must download the motherboard software from Panasonic. If it is not available for win7, then that is not a compatible OS.

Panasonic... | Answered on Feb 01, 2018


External Speaker or Headphone Jack on the Panasonic Toughbook CF29 is located on the back side or rear of the CF29. There is a cover in the rear that has to first be opened. There is a sliding latch which has to be slid and held in rder to open the back cover.

Once the cover is open, then with the CF29 facing away from you as shown in the photo, the headphone jack is located on the left hand side. That is it!

Good Luck and Regards from:
Richard, Montreal Based Panasonic Canada Authorized Toughbook Dealer since 1989.
cf29vga-uf3nej5x1vsmc3v1ntx1wcch-2-0_0.jpg

Panasonic... | Answered on Nov 20, 2017


On most Panasonic Toughbook models, when you turn on the power and immediately press the "Esc" key, then a new startup menu will be shown.

Simply choose "CD-ROM Drive" as the boot device and make sure that you have previously inserted a CD-ROM in the drive and then the Panasonic Toughbook should startup or "boot" from the cdrom
instead of from the internal hard disk drive.

I have attached a photo

Good Luck and Regards from:
Richard, Montreal Based Panasonic Canada Authorized Toughbook Dealer since 1989

toughbookbootmenu-uf3nej5x1vsmc3v1ntx1wcch-2-0.png

Panasonic... | Answered on Nov 20, 2017


With any model of Panasonic Toughbook, the proper diagnostics would be to plugin an external monitor when the Toughbook in powered off, then turn on the power on the external monitor first and then finally turn on the Toughbook. If the problem is the video card then no image will display on the external monitor.

If you get an image on the external monitor, then the problems is the internal LCD screen.

The external monitor connects on the back or rear side of the CF29 in the external monitor port or VGA connector. This connector is typically "blue" in connector and has 15 pins (3 rows of 5 pins).

Good Luck and Regards from:
Richard, Montreal Based Panasonic Canada Authorized Toughbook Dealer since 1989.


cf29vga-uf3nej5x1vsmc3v1ntx1wcch-2-0.jpg

Panasonic... | Answered on Nov 20, 2017


This is just a suggestion, but some Dell Computers use an AC adapter which sometimes power the computer but do NOT charge the battery pack.

Simply trying another different power supply or AC Adapter will fix the problem without changing the voltage regulator.

I hope this corrects your problems.

Good Luck and regards from:
Richard, Montreal Based Panasonic Canada Toughbook Authorized Dealer since 1989.

Panasonic... | Answered on Nov 20, 2017


The first thing I would try on any Panasonic Toughbook with touchscreen would be to enter the BIOS upon start-up by pressing the "F2" function key. When you are in the BIOS, there is a setting on the 2nd screen tab "Main" which says "Touchscreen:". This should be set to "Enable" instead of Disable. Then you press the "F10" function key and the message: "Save configuration changes and exit now?". Press "Yes" and the toughbook will reboot and your Touchscreen will be enabled at the BIOS level.

Good Luck!
Regards from Richard, Montreal based Panasonic Canada Authorized Toughbook Dealer since 1989.

Panasonic... | Answered on Nov 02, 2017

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