Philips Televison & Video - Recent Questions, Troubleshooting & Support

It's most likely a bad main board. You can probably find one on ebay, and find a how to replace video on you tube.

Philips... | Answered 3 days ago

If multiple remotes used to work (your xfinity and the one that came with the tv), and don't anymore, my first thought would be the issue is with the TV and not the remotes. Is there something physically in the way of the infrared sensor on the TV? Often the sensor is on the at the bottom of the screen on the front, so if your TV is on a table, it's easy to set something in front of it.
Aside from that, there's the normal troubleshooting stuff, see attached images.

remote_troubleshooting2-xpnqcryvoxbslrst3kzoppjq-4-5.jpg remote_troubleshooting4-xpnqcryvoxbslrst3kzoppjq-4-9.jpg

Philips... | Answered on Jan 06, 2019

all the codes are here

Codes to operate your Element TV:
Newer codes 5 digit:
Older codes 3 digit:

Philips... | Answered on Jan 06, 2019

One thing you can do is take your cellphone's camera, point the remote at the camera, and press a button. You should be able to see the infrared sensor firing.

If you can verify that, your remote's fine.

In this case, what you have is a bad IR sensor board. The part # is:
313926859182. Right now, there are so many of these things failing, that finding the original might be difficult.

Don't fear, though; it's a small part. And, best of all, it's cheap. Expect to pay around $5.00 for the part, maybe a bit more, maybe less, depending on the supplier.

Now, if you are handy with a power drill (fitted with an octagon/star bit for the back of your set), you can remove the 20 or so star-bit screws from the back of your television. Don't worry about putting the set on the floor. If your TV is on a stand, simply turn it around. You'll need to remove the stand screws, but you won't need to take the TV off of the stand.

Now that you've taken the screws out and removed the back cover, look in the lower left hand area of your set. You'll see a 4 inch long circuit board with 2 cables running to it. Pull the cables out (they'll come out easy). Remove the 2 star-bit screws.

One of the board's sides is under a plastic tab. Lift the board out of its slot from the other side.

Put your new board in, reconnect the two cables, reassemble the back and you are set to go.

Expensive repair for a few bucks and a better IR sensor.


This advice assumes that the control buttons (power, volume, channel) located on the side of the set still function. It also assumes you are able to use those buttons to power on the set and verify that you still have a picture on the screen.

Philips... | Answered on Jan 02, 2019

Try unplugging the set for 30 seconds then re-trying operations again.

Philips 55PW9363... | Answered on Jan 01, 2019

You must check serial number on your TV. Some serial numbers begin with DS1, DS2, DS3, or DS4. Than match your boards. As of now...I don't believe you have the correct board. Thanks for asking, Matt of Martins TV Repair, an authorized Philips Service Center.

Philips... | Answered on Dec 31, 2018

There are many available online. I did a quick search for “Phillips cineos tv remote“. To help you better I would need the model number.

Philips... | Answered on Dec 29, 2018


Philips... | Answered on Dec 29, 2018

I had the same problem with a comparable device. It turned out that the drive belt that operates the ejection mechanism wears out or breaks.
To get at it you need to do the following:
1. remove device cover
2. remove the identification cover on the front of the DVD tray. This may be tricky if you can't open the tray. You need to find a way, because otherwise you can't remove the DVD unit, at least not on my unit.
3. remove the DVD unit by detaching the cables and removing four screws.
4. remove the two top screws on the DVD unit
5. remove the front top cover of the DVD unit by pushing the two tabs on the top of the unit, near the front.
6. Now remove the tray, by pulling it out as far as it goes and then pressing two tabs on either side of the tray. These tabs look like this:
7. Now you get at the drive belt. Originally it was black; I replaced it (temporarily) with a red one in the picture below:
8. Now put everything back together.

Philips... | Answered on Dec 28, 2018

first of all connect the tv to another power outlet in you home. If then also its showing the same problem Probably the power supply broad would be faulty. you have to check the power supply. if you are able to do it then this video will help you know hoe to check the power supply.

Testing LCD TV Power Supply BoardsSTEP BY STEP

Philips... | Answered on Dec 22, 2018

Hello, Concetta -

Did you mean to ask about a Proscan TV (not Proscar)? If so . . .

The information here may prove helpful:

Best wishes.

Philips... | Answered on Dec 12, 2018

Google (Philips)(DVT2510)(manual) without parens.

Philips... | Answered on Dec 03, 2018

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