RCA Televison & Video - Recent Questions, Troubleshooting & Support

Not familiar the above model but it sound that the new PSU is not compatible. See is there is voltages on the PUS board connectors and comppear with the old one.

RCA Televison &... | Answered 24 hours ago

It may not be getting enough power from the current supply you're plugging it into. Insufficient current or wattage may lead to these kinds of problems generally.

RCA Televison &... | Answered on Jan 08, 2019

Age related. This is an old TV that eventually ends up in the junk yard. There is a FUSE on the main board that can blow and if you can find it and replace it; there is a chance it may go on again. Remember there are capacitors that have a power charge and should you physically touch one and discharge one of them; you could light up like a Christmas Tree.

RCA Televison &... | Answered on Jan 05, 2019

Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the sites linked here. Pull up older posts.
https://electronicshelponline.blogspot.com/ http://homenol.blogspot.com/
In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.
Search the site by type in the "brand name" to your device; [Exclude the model number], in the "Search box at the top right of the display window of the Homepage" to get gathered related posts.
{View the site in web view by Mobile or by a desktop to see the search box. Mobile view has no search box.}/

RCA Televison &... | Answered on Jan 05, 2019

I'm not sure about your particular TV but go to your menu and see if there's a setting for picture in picture or "PnP". If this is the case and you had a DVD player plugged in and operating, you would probably be seeing that picture too. Good luck.

RCA Televison &... | Answered on Jan 04, 2019

Use code search on your RCA URC to find something that works. If a search through all codes stored in the URC fails, you may have to try a different one. All URCs do not contain all possible codes.

RCA Televison &... | Answered on Jan 03, 2019

If it was thick and clear, it could be the fluid from electrolytic capacitors. These are usually used in electronics to filter the AC hum from DC power supplies so that you don't hear it in the speakers or see it as wavy lines in the picture. These capacitors act similar to batteries in that they charge but they discharge in an instant. Think of a photo flash gun. This is a capacitor in action. This fluid is messy but, unlike a battery, is NOT corrosive. If your stand is made from cheap pressed wood and the liquid was on it for a while, it may soak in and blister it but then, so would water. These capacitors have 2 values and a polarity. One value will be marked as "uF" or micro farads. This is how much energy it will store. The other is the operating voltage or the maximum voltage that you can feed into it without damage. The polarity is like a battery. You connect it right, it works. You connect it wrong, POP!!! This was not your case though. If it were connected wrong at the factory, they would have either popped during testing or shortly after you turned it on for the first time. The problem with these concerns money. If that were a government spec TV, it would last forever. For the consumer market, companies go cheaper and cheaper until they use just the bare minimum to get it working and out the door. If you are building a good DC power supply, the rule of thumb is to use filter capacitors that are rated at least 3 times the output voltage of the supply. If your supply puts out 12 volts, your "caps" should be rated around 40 volts minimum for reasons that you may not understand but trust me. I'm just pulling numbers out of the air here but if your TV's power supply put out say 30 volts. The filter "caps" should be rated for 90 volts. They could get away with 45 or 50 volts but there's a reason for the rule of thumb. If they are rated at 200 uF and that's what you have, that's of no consequence and fine. It's the voltage rating that's important. NOW, if you are a tinkerer, BE SURE that the TV is unplugged BEFORE you open it up. After you get it open, look around where the power cord comes into the case. There should be some circuitry where the power cord connects. You will be looking for some small aluminum cans that can be about any size but if it was a substantial amount leaking out of the set, it was probably a good size "cap". Look for one or possibly several about the size of a regular prescription medicine bottle with colored plastic shrink wrap around each individual one. There will be writing on them with a brand name that probably WON'T match the brand of TV. There will also be numbers on them like 100 uF 50 VOLTS for example but they could be anything. They also will have either a + and - sign or sometimes a string of just - signs both denoting polarity. The key to look for is the "uF" and "VOLTS". the "u" in uF may also look like the symbol for micron with a little tail on either side of the "u". My keyboard doesn't do Greek symbology. If these are blown, they may range to looking like their top is bulged out slightly all the way to something that looks like waxed paper and aluminum foil confetti all over everything and the metal cans offset at an angle from the circuit board or even completely loose and rolling around on the bottom. These won't explode with much force as they are only contained on the bottom with a rubber disk. If it was these that blew, it probably shorted the supply. If you are lucky, it just blew the fuse that is supposed to be in the circuit. It is probably a glass fuse like they used to use in cars. Sometimes these are specialized "slo blo" fuses and should be replaced with EXACTLY the same value. NOT a piece of wire or wrapped in aluminum foil if you value yours and your families lives. If they went cheap on filter caps, I would worry what else they went cheap on. Good luck.

RCA Televison &... | Answered on Jan 03, 2019

The applicable code would be in a compatible remote control. The code is not in the TV.

RCA Televison &... | Answered on Jan 03, 2019

If you just bought it return for a new one. You paid for a working model and that is what you should get. Go ahead and open and void the warranty. Do you have the correct tools and test equipment?

RCA Televison &... | Answered on Jan 02, 2019

Reminiscent of a period when every time there was a storm I needed a new telephone answering machine - no one knew why and it was nobody's fault. In time it just stopped happening, presumably for no particular reason. I suspect either the telecoms or electric company quietly fixed the fault without admitting liability. When you say your HDMI ports were fried, you don't indicate if that is a literal description - they showed clear physical damage from high voltage, sparking, arcing, heat discolouration..? I only have two suggestions - to ensure there is a good ground connection to the household even if you have to have an independent ground installed and to protect every device that contains a computer of any type with surge protection including telecoms, plus area protection...

RCA Televison &... | Answered on Jan 02, 2019

You have this backwards. Codes are in the URC. Use code search to find something that works. If a search through all codes in the RCA URC fails, try a different URC.

RCA Televison &... | Answered on Jan 02, 2019

Open internal fuse or power supply failure

RCA Televison &... | Answered on Dec 31, 2018

Not finding what you are looking for?
RCA Logo

28,671 questions posted

Ask a Question

Usually answered in minutes!

Top RCA Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76016 Answers


Level 3 Expert

905 Answers

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers

Are you a RCA Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides