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Assuming you have power to the unit, you might have a broken switch or a bad start/run capacitor. Some units also have a crazy fuse that blows if the fan gets wet or otherwise has a ground fault.

How old is the unit? Has it gotten soaked and plugged it same time?

Russell Hobbs... | Answered on Jan 21, 2018

For the Russell Hobbs 10969 steamer (there is no model 10869) the water filler is, looking from the front, on the right side of the appliance base.

p.s. You might want to edit the question with the correct model number, to help others.

Russell Hobbs... | Answered on Jan 09, 2018

its perhaps trying to open the water valve to let water in but there's a problem with the valve its not letting the water in if you have an electric test meter then take the top off the machine and test across the water valve terminals it should read 230 volts ac if it dose there is no water flow then the valve needs replacing please only attempt this if you are competent to do so even get a friend to help if he is a competent electrician eric

Russell Hobbs... | Answered on Dec 27, 2017

take it in to an appliance repair shop
generally it is cheaper to junk it and get a better quality unit

Russell Hobbs... | Answered on Dec 21, 2017

Your kettle is defective, though new.

Russell Hobbs... | Answered on Dec 20, 2017

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