Samsung HL - Recent Questions, Troubleshooting & Support


I don't believe the manufacturer is covering this any longer, but you can try calling Samsung support at 1-800-726-7864 Call 1-888-899-7609
Mon. - Sun. 9am - Midnight (EST) Hearing-Impaired (TTY) 1-888-899-7608
Mon - Sun : 9am - 6pm (EST) Home Appliances Hours of Operations Mon - Fri : 8am - Midnight
Sat : 9am - 5pm
Sun : Closed Laptop, Printer, Galaxy Tabs (WiFi only) 1-800-SAMSUNG (1-800-726-7864)
Mon - Sun : 24hrs

the part# for your DLP chip is : 4719-001985
see the following web site: http://www.samsung.com/us/support/contact

the

Samsung DLP... | Answered on Jan 10, 2019


main pcb approx $72.00 at
http://www.shopjimmy.com/samsung-bp94-00434a-main-analog-board.htm
however thay are out of stock. Be sure this part # is a match to your complete model# B4 trying to order, this site lists the various models this pt# fits.ALSO considering the age, they may not be able to get anymore of these.I recommend calling to confirm.

As for firmware updates, that info can be found at Samsung web site:
http://www.samsung.com/us/support/contact
under product support. you might also check at the Samsung web site for the Main PCB. expect it to be much higher & please have your complete Model & Serial numbers available when you contact anyone.

Samsung HLN617W... | Answered on Jan 07, 2019


The DLP chip needs to be replaced. Samsung is aware of this problem and will probably cover the cost of part and labor. call 1-800-samsung for nearest service center. I replaced the chip on a 3 year old machine yesterday and Samsung covered all costs.

Samsung... | Answered on Dec 18, 2018


Yes, It is problem with DMD module in light engine that will be replaced.
Hope Samsung will help you in replacement. Please update about outcomes.
Thanks.

Samsung DLP... | Answered on Dec 03, 2018


Is your TV a SAMSUNG DLP TV Model HLN437W Rear Projection Digital HD?
If so I found a TROUBLESHOOTING GUIDE @
http://support-us.samsung.com/cyber/popup/pop_troubleshooting.jsp?ia_cd=02010300&model_name=HLN437W

A probably INTERACTIVE ONLINE SERVICE REQUEST FORM @
http://www.samsung.com/us/support/repaironline/supportOnlineServiceRequest.do

PHONE #S FOR SAMSUNG:
mobile phones: 1-888-987-HELP(4357)
  • Mon - Fri : 7am - 9pm (CST)
  • Sat : 9am - 6pm (CST)

digital HDTVs: 1-800-SAMSUNG (1-800-726-7864)
  • Mon - Sun : 9am - Midnight (EST)

printers: 1-800-SAMSUNG(726-7864)
  • Mon - Sun : 24hrs

IT Products for Business: 1-866-SAM4BIZ(726-4249)
  • Mon - Fri : 9am - 9pm (EST)

All other products: 1-800-samsung (1-800-726-7864)
  • Mon - Sun : 9am - 9pm (EST)

To see PHOTOS of REPLACING a SAMSUNG DLP TV ballast go to:
http://forum.doityourself.com/electrical-c-d-c/248376-testing-ballast.html

Hope this is helpful.

Good Luck!
Jack iaria

Samsung HLN437W... | Answered on Nov 15, 2018


Here is photo step by step replacement of color wheel.
http://guides.fixyourdlp.com/samsung/bp96-01579a.php

Hope this helps

Samsung... | Answered on Nov 14, 2018


Bad Color Wheel.will cause this and it is a common problem for DLP Samsungs.
Part number is BP96-01103A
Samsung Parts 1-800-627-4368

Samsung HLR6178W... | Answered on Nov 07, 2018


Do you mean you have power between the grounds of the HDMI ports...if you measure the metal part of the connector to frame ground you get a voltage reading?

Samsung... | Answered on Mar 08, 2018


you either have incorrect placed or bad avi cable lastly could be a dmaged main board in the TV since other connections such as hdmi work fine focus on the avi device your connecting and test it o another tv with the current cables i bet it is not the TV

Samsung... | Answered on Mar 07, 2018


hi sounds like dpl ic chip is faulty

thanks

Samsung... | Answered on Mar 03, 2018


your problem is most likely not the Tv i bet you are using an air antenna arent you

Samsung... | Answered on Feb 16, 2018

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