The Office Equipment & Supplies - Page 9 - Recent Questions, Troubleshooting & Support

you can tell us what the brand and model of the scanner is if you'd like us to provide you with specifics on how to obtain that specific manual, or....

You can Google the make and model of the scanner along with the word "manual" to locate a downloadable pdf of the manual online.
(e.g. "Umax 1200S Scanner Manual")

You can go to the manufacturers website, go to the support section, and locate and download the manual.

You can contact the customer service department for the manufacturer and ask them how you can obtain a manual.

The Office... | Answered on Jul 11, 2019

The problem is caused by the GUI OPE Controller.
Part code JC92-02505A, which needs to be replaced..

After replacing, and reassembling, you need to switch the printer on, while holding down the "0" key.

This puts the printer into calibration mode for the LCD touch display.

Go through the sequence on the screen and then restart the printer.

If you do not got through the calibration, the touch screen will not work

The Office... | Answered on Jul 11, 2019

Call Our Customer Service For Help and Support Call 1 8O5*465*751O Toll Free

The Office... | Answered on Jul 10, 2019

Call Our Customer Service and Support Call 1 8O5*465*751O Toll Free

The Office... | Answered on Jul 10, 2019

Hello, Ll Lee, it is very possible that you have the sound problem on the Main board
You can do a test, you TV, it has Digital Audio output, if you have an audio amplifier, with Digital Audio input, you could interconnect it and hear if the fault also occurs, if you do not, you would have an option to listen to the audio of the TV and if the failure continues, that would indicate that it is the Main board
You can look for it online and replace it or else go to a specialized technical service
I hope you can solve the problem
Greetings Franco Dosil

Hola Ll Lee, es muy posible que tengas el problema de sonido en la placa Principal
Puedes hacer una prueba, te TV, tiene salida de Audio Digital, si tienes un amplificador de audio, con entrada de Audio Digital, podr?as interconectarlo y escuchar si tambi?n ocurre la falla, si no lo hace, tendr?as una opci?n de poder escuchar el audio del TV y si sigue la falla, eso indicar?a que es la placa Principal
Puedes buscarla por Internet y reemplazarla o sino dir?gete a un servicio t?cnico especializado
Espero puedas resolver el problema
Saludos Franco Dosil

The Office... | Answered on Jul 09, 2019

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