Tomtom GPS - Popular Questions, Answers, Tips & Manuals


Contact TomTom directly to inquire.

Tomtom GPS | 20 views | 0 helpful votes


it can be lots of cause. due to database error. connection issue. or battery problem. better connect with a technician to solve it/

Tomtom GPS | 44 views | 1 helpful votes


i had tried once they take so much longer time . its so irritating better call a local tecnician for better and quick response

online tech support-2t2ggiperz2ruh1itdwalbur-2-0_0.jpg

Tomtom GPS | 37 views | 0 helpful votes


TomTom MyDrive Connect ' Update your GPS


https://www.tomtom.com/en_ca/mydrive-connect/

To update your TomTom navigation device, you need to install the MyDrive Connect application on your PC or Mac computer. MyDrive Connect is our free support application that helps you to manage your content and services on your TomTom navigation device. Via MyDrive Connect we will ...

See the videos

https://www.google.com/search?q=update+my+tomtom

Tomtom GPS | 53 views | 0 helpful votes


As you probably know, the GPS device needs to get a satellite signal to determine its (your) location, before it can be used.
When the device is having difficulties getting that information, that message is displayed.
A common reason for not being able to get the signal is when there's physical barriers between the device and the satellites, e.g. when you're in a building, under certain covers where there's little/no line of sight between the device and the satellites.
Sometimes, even when this is not the case, the GPS has difficulties getting satellite signals.
So, getting an update (from the tomtom webiste) of the satellite locations can help. Just connect your GPS to the tomtom website, using tomtom HOME (the software), and get the QuickGPSfix update (a very small file) installed on your GPS device. It is suggested you update this data regularly ( as it provides a better location of the satellites, for the GPS device to search)
If you've already done that and the GPS still have problems locating the satellites, try to reboot the GPS. This can be done by holding down the ON/OFF button (for quite a while, e.g. 30 seconds or more) ... to shut the GPS down, and then turn it on again. Or, use a pin (e.g. paper clip) to press the "RESET" pin-hole, to turn it off, and start the GPS device up again.
Hope this helps.

Tomtom GPS | 69 views | 0 helpful votes


The usual way to update your TomTom GPS is using the TomTom HOME software that you download and installed on your computer/laptop. Then set up your TomTom account (using the TomTom HOME application) and registered your TomTom device (in that account) on the TomTom webiste
After that, connect your TomTom device to your computer/laptop (using the USB cable). Turn on the TomTom device, and touch the YES icon (on your TomTom screen) if it asks whether you'd like to connect to the computer.
You should be able to see the updates available for your TomTom device (on the TomTom HOME application). Select the updates you want and (download and) install them.
Recently TomTom has stopped providing software/map updates and/or support for certain (older) models of their TomTom GPS. If you see such a notice when you register your TomTom device, your option is to get a newer GPS model (you may even get an offer on the TomTom HOME screen), or you can continue to use your device without updating the software and/or maps until it becomes unhelpful, unreliable, etc.

Tomtom GPS | 47 views | 0 helpful votes


As you probably know, the GPS device needs to get a satellite signal to determine its (your) location, before it can be used.
When the device is having difficulties getting that information, that message is displayed.
A common reason for not being able to get the signal is when there's physical barriers between the device and the satellites, e.g. when you're in a building, under certain covers where there's little/no line of sight between the device and the satellites.
Sometimes, even when this is not the case, the GPS has difficulties getting satellite signals.
So, getting an update (from the tomtom webiste) of the satellite locations can help. Just connect your GPS to the tomtom website, using tomtom HOME (the software), and get the QuickGPSfix update (a very small file) installed on your GPS device. It is suggested you update this data regularly ( as it provides a better location of the satellites, for the GPS device to search)
If you've already done that and the GPS still have problems locating the satellites, try to reboot the GPS. This can be done by holding down the ON/OFF button (for quite a while, e.g. 30 seconds or more) ... to shut the GPS down, and then turn it on again. Or, use a pin (e.g. paper clip) to press the "RESET" pin-hole, to turn it off, and start the GPS device up again.
Hope this helps.

Tomtom GPS | 66 views | 0 helpful votes


While I'm not certain it is related (to the WNRO update), you may wish to check out a couple of other possibilities.
Yes, the recent WNRO update will ensure the time (on the GPS device) is properly displayed (after getting the satellite signals).
Find out if the software in your GPS device (model, etc.) can be updated (via the tomtom HOME software). If it can, and if the WNRO update is the cause of your not being able to connect, it may solve the problem.
If the software cannot be updated, it's TomTom's way of phasing out (i.e. not continuing to support ) older models of their GPS devices ... and tomtom hopes you'll get a new model, etc.
Otherwise, try to update the "satellite location" information regularly, i.e. the QuickGPSfix (data) patch, using the tomtom HOME software. It provides updated information to the GPS device on the (new) locations of the satellites. [ Yes, satellites do stray from their locations ] That may solve your problem too.

Tomtom GPS | 72 views | 0 helpful votes


To update the maps on your TomTom 610, use the MyDrive Connect software (from tomtom). If this tomtom software is not yet installed on your computer/laptop, download it from the tomtom website (e.g. www.tomtom.com) and install it. Then follow the instructions to update your map, after connecting your GPS device to your computer.
You may have to create a TomTom account (and register your device), sign in to your account, locate the replacement map or any new maps (of other regions) you wish to install, download the maps and install the map.
If you have a "lifetime" map (privilege) for your device, you won't have to pay (subscribe) for the updated map.

Tomtom GPS | 57 views | 0 helpful votes


This will happen when the map info is incorrect ... by a short distance or a long ways.
If your map is not up-to-date, this may happen. If this is the case, updating your map may help.
The tomtom (navigation) software enables you to correct the map data and to share it (using your tomtom HOME software) with tomtom / others. Hopefully, the correction will be verified by TomTom (map data provider) and the map data will be corrected in the next release of the map.

Tomtom GPS | 56 views | 0 helpful votes


Perhaps I will sound too banal, but have you tried to contact the manufacturer?

Tomtom GPS | 724 views | 0 helpful votes


Usually an X on the screen indicates that your GPS (navigation) software is no good (corrupted, etc.)
You can try to connect your GPS to your computer and see if you can download and install the GPS navigation software again. Then, download and install the map as well.

Tomtom GPS | 97 views | 0 helpful votes


Assuming it's not a battery (out of power) issue (when the battery just needs to be charged up), try to reboot the device. This can be done by holding down the ON/OFF button for a while (30 seconds or more) ... until it starts up again. Or, use a pin (paper clip?) to push the reset button (while the device is on) to reboot it.
If you have a battery issue, i.e. the battery doesn't hold a good charge, then there's no much you can do, but wait for the battery to be charged sufficiently to run the device.
Yes, the device is run off the battery power ... even if the device is plugged into a power source (e.g. car or computer).

Tomtom GPS | 91 views | 1 helpful votes

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