U.S. Divers Recent Questions, Troubleshooting Help & Support

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Most straps are universal. But if you want an exact replacement just seach www.usdivers.com for your local US Divers retail store.

U.S. Divers... | Answered on Nov 25, 2017


Standard repair part available at any USD SCUBA dealer. OR contact the company for a replacement part. Don't be such a brute in future.
Pulling hard on the strap adjustment will NOT make the mask fit better. It actually makes things worse.

U.S. Divers Seal... | Answered on Aug 19, 2010


This shouldn't be a problem at all. It is better to have a eyeglass kit made that allows the use of prescription lenses to be installed inside of the mask. Remind your optometrist that glasses are regularly made and fitted to the inside of facemasks of self contained breathing apparratus (SCBA) for firefighters. You don't grind lenses for the facemask, you have the lenses mounted inside, and when you wear the mask, the glasses are held close to your eyes. The beauty of this is that when you buy a new mask, you just refit your kit into the new mask.
Best regards, --W/D--, a former firefighter, 25 years.

U.S. Divers Seal... | Answered on Jul 18, 2010


It depends on the brand and model of Mask. Divers Direct sell some replacement buckles for Tusa masks. Tusa Liberator buckles and Tusa M10 buckles as well as a few for other models. Scubastore.com lists Mares Mask Buckles.

Probably the easiest is to go online to any of the major search engines and search for the brand name of your mask plus the words "mask buckles" and you should find a supplier (if there is one).

If not, you can try this fix. Not sure if it will work - kinda depends on what part of the mask buckle is broken. Good luck.

U.S. Divers... | Answered on Jul 05, 2010


They're not available separately on cheap masks like US Divers.

You'll have to either fabricate a new valve yourself perhaps using a piece of bicycle inner tube or permanently block your current one (purge the mask by lifting the lower skirt instead) if you wish to avoid purchasing a complete new mask.


U.S. Divers... | Answered on May 29, 2010


What you have is a snorkel keeper. You can buy them from dive shops or just make your own from a short loop of string or a short elastic band.

U.S. Divers... | Answered on Mar 09, 2010


I hope you don't think I'm being rude, but the best and most reliable fix is to chuck away the appalling bit of rubbish which U.S. Divers conned you into buying and replace the mask with one which is designed for divers by divers (snorkellers included!). This would mean almost anything by Seac Sub, Mares, ScubaPro, Suunto, Oceanic, TechniSub and others.

I'm sure that the "U.S." in the company name means "UnServiceable".

Light-heartedness aside, I am being serious. There are the overpriced but cheaply made and badly engineered items sold by U.S. Divers and then there are items which actually work reliably. Despite the immensely better quality of the better brands they usually have models which start at low prices.

Despite my obvious dislike of the brand you have, it's fair to say that your problem could just be due to age or misuse: the silicone rubber skirts on all masks shrink and harden with age and the harder plastics in the construction distort and may also shrink. The processes are accelerated if you tend to leave your mask out in the sun and if you just stuff your mask unboxed into a dive bag with loads of other gear or towels packed on top.

You can try popping off the frame which holds the glass in place and then reseating everything correctly before reassembling, but I'm confident that this will be as effective as trying to pick your nose whilst wearing boxing gloves.

U.S. Divers... | Answered on Feb 26, 2010


I use baking soda, warm water and bottle brushes for pretty much anything that goes near my mouth. My hydration bladder gets that treatment often especially after a long trip, as has my snorkel a couple of times. You could try find a platypus or camelbak cleaning kit at your local outdoors store.

U.S. Divers... | Answered on Dec 19, 2009


Yes, it will be fine. All of the good stuff uses tempered glass.

U.S. Divers Icon... | Answered on Apr 08, 2009


Try to spread apart the clip using two sets of small nosed pliars on each side of the clip, therefore not applying any pressure to the mask. Best wishes with a wonderful sport!

U.S. Divers... | Answered on Jan 05, 2009

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