Uniden Home Security - Recent Questions, Troubleshooting & Support


you may use internet explorer or the software NVR that comes with your camera

Uniden Udwc25... | Answered on Mar 21, 2019


You might not be able to do it. There is a very small chance that there is another label inside the unit but you'd have to take off a cover in order to find out. You can also try taking a picture of the label at different angles and under different lighting conditions. Sometimes you can read the information by zooming in on the digital picture and adjusting the contrast or white balance, or even converting it to a negative sometimes works to bring out the faded information... This method unfortunately doesn't work well on foil labels where there is shiny foil showing through the label.

Uniden Home... | Answered on Dec 21, 2018


As this is a discontinued product, your best option for obtaining a pigtail is probably going to be to buy a used camera from someplace like eBay...

Uniden Home... | Answered on Dec 21, 2018


This UID code can be found on the back of your handheld monitor behind the kickstand or mount. It is the characters
underneath the barcode.
You also can find the UID code on
the Network Information screen.

Uniden Home... | Answered on Dec 21, 2018


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Uniden Home... | Answered on Dec 13, 2018


I was getting the same trouble with the "record file error" always showing up on my monitor as well, and no recordings were being written into the SD card. I tried different SD cards and the same message was appearing. I was about to pack it up and return it to the store until I did one last thing...and it worked for me! Solution: Using a paper clip, insert the end of it into the "reset" hole under the SD slot and the system will turn off, restart, and voila!...it will start recording again. I hope this helps everyone who has this similar problem out there. I guess the unit just need a good reboot and get some of the bugs out of it's system.

Uniden Guardian... | Answered on Oct 20, 2018


Google (uniden)(UDWC25)(manual) without parens.

Uniden Home... | Answered on Sep 25, 2018


Uniden cameras need to pair with Uniden radio recievers. The reciever is connected to your PC via a USB cord.
You can go to the UNIDEN web site and by knowing which camera you have find the receiver that is correct for you

Uniden UDWC25... | Answered on Sep 25, 2018


Just try downloading software for other Uniden model #s. It worked for me!

Uniden Wireless... | Answered on Jul 03, 2018


I was having the same problem, and the answer is a little tricky, but should work fine. You need another computer running xp or vista. Go to the other computer, then install the software from the included disk. Download Drivermax (http://www.innovative-sol.com/drivermax/index.htm) and install it on the xp/vista computer. Then, plug the receiver unit into the xp/vista computer, and wait for the hardware to be installed. Once the receiver is installed (you can test this by running "Uniden Surveillance System" and turning on a camera), leave the receiver plugged in and run drivermax. Click on "Backup Drivers" under "Driver Backup and Restore". Click next, and wait for it to list all of your devices (this could take a while, depending on your devices). When they have all listed, scroll through the list until you see "Wireless Digital Camera" or similar. Check the checkbox next to that, and click next. Save the file on a usb drive and disconnect the receiver and the usb drive with the driver on it. Go to the Windows 7 computer, and make sure the Uniden Surveillance System software is installed. Plug in the receiver and wait for windows to try to install the software. When it shows the error, go to printers and devices, and double click the icon for the receiver, under the unrecognized category. Click troubleshoot, and it will try to figure out the problem. Once it asks you where to look for the driver (Windows Update or a file on your computer), click the option for the file on your computer, and browse to the folder on your usb drive. Continue, and it will search the folder for the files it needs. For me this took a while, but wait for it to finish installing the driver. Once it does, you're done! Start up the software and try out your camera!

This worked fine with me, using an XP driver on a windows 7 netbook.

Uniden UDW10003... | Answered on Dec 01, 2017


Considering this unit is nearly 8 years old, you would be hard-pressed to find compatible wireless cameras.
UDWC25 and UNDGC45 cameras are compatible. Neither is made any longer.

Uniden Home... | Answered on Nov 22, 2017

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