zynga.com Recent Questions, Troubleshooting Help & Support

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You are on the wrong website.

zynga.com | Answered on Sep 01, 2017


Probably a scam.

zynga.com | Answered on Jul 11, 2017


You need to contact support via https://www.zyngaplayersupport.com/ click your game; then on right hand side there's a red "?Get Help" click on this then either mail them or use chat.

zynga.com... | Answered on Jul 29, 2014


It is not easy to understand what you are asking for here but I will attempt to decode and answer for you. It sounds like you need an anti-virus software package but do not want to use a credit card. If you go to an office store or a box store you can buy it right off the shelf and install it from home.

zynga.com... | Answered on Mar 13, 2014


Make sure that your internet connection is too faster as required for the game. Also try these optimizing steps to fix this problem:


  1. Updae Adobe Flash Player
  2. Update Java
  3. Clear history
  4. Remove third party tool-bars and extensions
  5. Scan your computer with an antivirus
  6. Delete all temporary files
  7. Fix registry errors

For an instant fix use system optimizer Intel software partner Reginout - it will also optimize internet by running its Internet optimizer feature.

zynga.com | Answered on Dec 24, 2013


i play zynga games on facebook so understand what you are going through.
most people get trouble with zynga games all the time ,i know i do almost everyday,i would contact zynga and explain your situation,they are at most times good with helping game players,1 thing i would ask them as you are a good way into this game is if you open new acc will your level in castleville be keeped at what you are at now,good luck and happy gaming.

zynga.com | Answered on Dec 19, 2013


reinstall the app

zynga.com | Answered on Nov 22, 2013


Try clearing your cookies and deleting temporary internet files.

zynga.com | Answered on Oct 06, 2013


Clean browser

zynga.com | Answered on Sep 28, 2013


Exit the program and then work Update

zynga.com | Answered on Sep 24, 2013


This appears to be a bug in the app itself. I have seen this same issue posted on multiple site. Your best best is to contact the developer and let them know about this issue.

Hopefully they will release an update soon that will take care of the issue.

Hope that helps!

zynga.com... | Answered on Sep 23, 2013

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