20 Most Recent
Questions & Answers
Have one that does not
The mixer is not designed to be disassembled or serviced. When it breaks (and it will) Sunbeam will replace it under warranty if you are lucky or you toss it in the trash.
That said, start by prying out the beater release button. There are two small screws under it and one between the beater inserts to remove the chrome front cover. The large black dial at the rear can be pulled straight off, revealing more screws. The motor and drive assembly in the top cannot be removed without disconnecting wiring from the circuit board in the base.
on Dec 11, 2016
Sunbeam Mixmaster Heritage series
I hope this helps. I found on mine that the rear screw on the "neck" had become slighty loosecousing the release to not fully disingage. I had to remove the dome shaped cap in the middle of the speed control knob, pops off fairly easy, to gain access to the nut to tighten it. Hard part was trying to hold the screw head still while I used a small screw driver and small hammer to tap the nut tight, very limited space between the "neck" and motor body.
on Feb 22, 2015
Sunbeam Heritage Mixmaster Won't Tilt
Most of them have a button to push that releases the mixer head to tip back. Sometimes the buttons stick and will not release. That picture looks like you are using the Heritage model.
You have to remove two parts in order to get access to the piece that was causing the problem:
1) The "torpedo" shaped knob that sticks out from the mixer speed dial;
2) The speed dial itself
Both of these pieces clip-in, and can be removed with a screwdriver by pressing in on one of the hooks that hold them in place.
After these two pieces are removed look for a small washer right below the motor (it is sitting on top of the upper portion of a screw) -- in my case this washer had come loose; tighten it with a 1/4 size wrench (you can also tighten it by hand to release the tilt, it will probably become loose in the future if you don't tighten it further, but if you don't have the necessary tools this will at least allow you to get your tilt unlocked).
On another note, after tightening this washer you may also notice that the tilt release had become easier to use -- previously you may have found that you have to press the tilt release button very hard to get the tilt to unlock.
Please do accept the solution and revert for further assistance.
on May 08, 2014
Beaters will not turn
This will definitely be a problem with the actual beater gearbox unit inside the front and under the top handle of the machine.
I've had my wifes one apart and it was difficult at best to even do that, so my recommendation is to take it back to the shop if it is still in the warranty period.
If not, take it to a small machine mechanic and get a Quote for repair before anything is done as it's quite likely that the repair will cost as much as a new mixer.
on Mar 20, 2014
Not finding what you are looking for?