Sorry, but it's still not clear, yet I can
narrow it down.
First I would suggest you check the top & bottom door switches and mounts. (Don't worry about the middle one)We have
the service / repair manual for this model and have uploaded it to our
site here to help you.
It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.
Most computers will open this document automatically, but you may need the free Adobe Reader.
is usually caused by either a bad door switch, a loose door switch
mount (which are pretty simple problems to fix) or
problem on the control panel.
Even though a door
switch clicks, it may still be bad inside.
or mount trouble is usually caused by slamming the door or by opening
door while it's cooking without hitting the Stop pad first.
plastic mounts inside the microwave which hold the door switches and
onto which the door latches lock when you close the door.
The screws on these
mounts may be loose. If they get too loose, the switches will not be
a broken tab on the switch holder, allowing the switch to rotate just
out of position. This tab
can be hard to see, since it is under the
bottom edge of the switch.
If the switch mount is broken, it's usually more economical and
safer to add a dab or two of hot glue to the mount to secure the
switch. Let it cool for about 30 minutes before using.If a switch is all you
need, we offer a universal type for only $5 postpaid which you can
If it's not the switch or mounts, I would say the contacts of relay RY1 on the control board are shorted.
It's called the oven lamp relay, but it also runs the turntable motor and internal cooling fan when the door is shut.
If you or a friend have soldering skills, you can replace it (of course confirm first that it is shorted).
It's part number RRLY-A113DRE0 (zero on the end, not "oh").You can order it from Encompass here or you can call them toll-free at 866-779-5835.
If you prefer, we regularly repair such control units for
customers nationwide by mail for $39.95 postpaid in about a
week or so with a one-year guarantee.
Feel free to contact me directly (and please remind me of your
full model number from the tag on the unit) for more information & help.
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
William E. Miller, AS-EET