20 Most Recent KitchenAid KESC307 Electric Kitchen Range Questions & Answers


Ok....Just replaced the Left Front "dual burner" switch on my Kitchenaid Supurba.

Original switch symptom:
Burner was stuck on all the time. We had to switch the circuit off in the main breaker box in the basement.

New switch problem:
The new replacement switch did not work properly. The element would come on and would never cycle on and off. Thus, the net result was if you turn the burner on, it was on "high". It didn't matter where put the heat setting at...It's on high for both the inner element and the larger outer element.

I ended up taking the old switch apart and found that one of the contacts was mis-aligned and wedged itself in the "closed" position. I un-wedged the mis-aligned contact and bent it back into alignment. I took out the new switch and put the old one back in. It works perfectly.

Meanwhile, I had to figure out why the new switch was not working. The new switch comes with re-wiring instructions because it is not an exact replacement as the old switch. There is a chart that tells you what wires go to which prongs on the new switch. The new switch also includes a "jumper wire" that must be installed. Here's where I went wrong. The instructions say to jump S1 to P1 (which I did). But, I did not route it exactly as the picture shows and the brass crimp end actually hits against another unused connector. So be careful when routing the jumper wire.

Old Switch Number: 9751758
New Switch Number: 8203536 (Made by FSP Appliance Care Products - A Whirlpool Corporation)

Now for the wiring:

Description Wire Color Old Switch New Switch
& designation Terminal # Terminal #

L1 Black (RL1) 2 P1
H1 Red 3 4
H2 Orange (LFA) 4 4A
P Dark Red 5 S2
N or L2b Brown (LFN) N 2
N or L2b Red (RL2) N P2

On the new switch, use the supplied jumper wire to jump S1 to P1 as instructed.
Yes, on the old switch, 2 wires connect to a common connector (the Brown LFN & Red RL2).

Unfortunatley, I did not document the red wire (LF3)...Sorry....

Hope this helps.....



KitchenAid... | Answered on Mar 16, 2019


I plugged in the probe and stuck it into a pyrex measuring cup of water, set the probe temp to 165, set the convection (or bake) oven to 500, and turned it on. This allowed it to run for about 20 minutes, and cleaned out the probe jack. Works fine now.

KitchenAid... | Answered on Oct 06, 2018


After calling customer service with no satisfaction, I did a Google search for SA66 which turned out to be really SAbb code. I found out that this is a special "Jewish Mode" that I somehow turned on while pushing the touch pad disabling it. To end the "Sabbath Mode", Press CANCEL/OFF FOR ONE SECOND, then press and hold Number Pad 6 for five seconds. It worked!

(You can also press and hold the Number Pad 6 for five seconds first, followed by CANCEL/OFF.)

KitchenAid... | Answered on Aug 27, 2018


contact the manufacturer thru their website and ask for or click on tech support .

KitchenAid... | Answered on Sep 13, 2017


the control lock shows up on my stove how do i get it off.

KitchenAid... | Answered on May 03, 2016


Had to remove the screws on the BOTTOM of the outside door, then panel came off after all the screws (inside oven door included) were off...
Reversed the order to put back on.. Cleaned (all) three glass pieces nicely... Now after reading the problems with the self cleaning part (doors getting stuck!) - I'm afraid to try mine!

KitchenAid... | Answered on Mar 29, 2016


Hello Matilda

Depending on your country. Pull out the range. If you see a large plug, twist slightly anticlockwise and pull it out.

If you see a metal or plastic plate that the wires disappear into, you will need to do the following.

Turn off the breaker to the stove.
Go to the stove and try and turn it on. You should see no lights or power.
Remove the cover plate.
Check the wires with a mains tester of some sort.
Write down, or take a picture of which wire goes where?
Unscrew the wires from the clamp and then the wires from the terminals.

KitchenAid... | Answered on Dec 09, 2015


ran the SCC and the oven door unlocked when completed but the touchpad did not. Can;t use over at all, top of stove works fine. None of the bottons for the oven works. still says self clean completed, will not go away, can't use oven at all.

KitchenAid... | Answered on May 14, 2015


Tech sheet doesn't say much says noise interference at keypad says press cancel button and remove electronic noise interference if code returns replace key pad assembly not a common code if you chose to replace the keypad make sure it comes with instructions have changed two has to be programmed

KitchenAid... | Answered on Feb 15, 2015


Go to the electrical department of your local home repair store and buy an electrical circuit tester. They look like a plug and have three lights on them some have the three lights and a small button to test gfci circuits. plug it into the 110 outlet and check if it is wired correctly. If this is a 220 circuit disregard and give me more information

KitchenAid... | Answered on Dec 12, 2014


Ghosts....

Okay, at this point some trouble shooting is needed. Unless you have a multi-meter and know how to use it you need a professional. Surges in thesource may cause this as well as poor grounds in the builings electrical sysytem.

KitchenAid... | Answered on Oct 09, 2014

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