20 Most Recent Kenneth Cole Women's Watch - Page 7 Questions & Answers


Kenneth Cole watches are made by the Geneva watch group.

If you go to http://www.genevawatchgroup.com/ and click on customer service, you can scroll down until you find the instructions for your model of watch.

Kenneth Cole... | Answered on Sep 23, 2013


I would try a local watch repair place first to see if its a standard type pin. If not you will need to follow this advice.
Watches bought from Kenneth Cole or a Kenneth Cole retailer are covered by a limited lifetime warranty. The warranty does not cover repairs needed because of normal wear and tear. You will need :
  • Padded envelope
  • Check or money order for $8.50
  1. Step 1 Write your name, address, phone number and a description of the problem on a sheet of paper.
  2. Step 2 Put the watch and the paper with your information in a padded envelope.
  3. Step 3 Mail your package to:

    Kenneth Cole Productions Inc.
    Attn: Returns Department
    229 Hollie Drive
    Martinsville, VA 24112

Kenneth Cole... | Answered on Apr 07, 2013

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