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It is possible that the phone has problems in the hardware , a possible mother board failrue as there is no life on the phone. So to confirm it this a case where the phone has hung up because of errors in the software we need to reset. So remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.
Samsung... | Answered on Jul 29, 2011
Using a small pocket knife blade or some other thin edged tool, start at one of the bottom sides, near the screen cover's hinge, and carefully pry off the cover, loosening as you go. The glue that holds the screen cover on is a tacky substance and will re-stick after you've cleaned the screen. Slowly and carefully slide the knife along the edge of the flexible plastic, and lift it up as it pulls free of the adhesive.
You can leave the bottom of the screen attached while you wipe with a very soft cleaning cloth or compressed air. Remove the dust off of the screen and then simply press the screen cover back down and run your thumbs around the edges to reseal it.
That's all it takes, and you don't need to buy any fancy tools.
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