20 Most Recent HP Photosmart C6380 All-In-One InkJet Printer - Page 6 Questions & Answers

Welcome to FixYa.

Your computer's WIA (Windows Image Acquisition) might be missing or probably the scan driver itself. Try to scan first using PAINT and see if it will allow you to scan. While doing this procedure, note down any messages that will show up and include it in your reply to me. The video below will show you how to scan in PAINT.

I will be waiting for your reply. Thank you for using FixYa.

HP Photosmart... | Answered on Sep 05, 2011

This can happen if the broad band service provider has installed any software that blocks the printer port.

Please refer to the broadband FAQ and find out how to unblock the printer port. Or talk to them about how to unblock the printer port.

But why can't you reinstall the printer? Please unblock the printer port first. Then try to reinstall.

You can try to use different USB ports to reinstall the printer. This will solve your problem

HP Photosmart... | Answered on Aug 22, 2011

What is the problem with the photosmart, you may just got drifting in the system...

HP Photosmart... | Answered on Aug 06, 2011

If this is a new cartridge, HP says this can happen if the cartridge is faulty.
If this is the case, you can return the cartridge and exchange it...with a receipt of course.

If you have been using this cartridge and this problem has suddenly arised, then you may need to check your ink levels. Printing on photo or color paper will use more ink, you may have used up all the other colors.

In some cases a corrupt printer driver may be the cause.

So, first thing you should do is get the cartridge replaced (for free). If problem still persist, then reinstall printer driver.

HP Photosmart... | Answered on Aug 02, 2011

Most of the time the problem is with the cartridge....
The first thing that you want to do is replace the cartridge or cartridges in your printer....then if that does not work, check the contacts here the cartridges go in and contact to the printer...clean the contacts with a q-tip and rubbing alcohol...
If it still does not work then you have an internal problem in the printer that will cost more to fix then the printer is worth...


HP Photosmart... | Answered on Jul 30, 2011

Good Day Imberi!

You have to browse the software driver that you downloaded and look for scanner driver. Run the installation again.
If the software driver is not complete, you can download here: You must select first the operating system and look below the drivers.

First of all, the HP C6380 must be connected locally from the PC that you are using. You can then use the scan option from your printer or scan option from the control panel of your system.

Let me know if you want me to help you further.

HP Photosmart... | Answered on Jul 29, 2011

please do the following:-

click here

I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

HP Photosmart... | Answered on Jul 28, 2011

Go here ----->link.

HP Photosmart... | Answered on Jul 14, 2011

Open HP solution center
Then go to settings
Then go to status
Then go to view ink levels
Then select estimated ink levels

HP Photosmart... | Answered on Jul 09, 2011

The WPA is the password you used to set up your router, typically a number or word or combination of the two. It will be the same that your computer uses to get on the wireless. If you don't remember what it is you'll have to reset your router and start again setting it up for both the computers and the printer. Make sure to write the new password down so you don't forget it. Best to write it on a piece of tape and put it on the router itself :)

HP Photosmart... | Answered on Jul 05, 2011

Not finding what you are looking for?
HP Photosmart C6380 All-In-One InkJet Printer Logo

416 questions posted

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

4345 Answers


Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

PhotoSmart HP

  • PhotoSmart HP

Most Popular Question

hp c6380 scanner issues

  • Office Equipment & Supplies