20 Most Recent Hansgrohe - Lavatory Faucet - Centerset - Retroaktiv Tango - 06430000 Questions & Answers

If the handle is hard to turn it is most commonly caused by water deposits in the handle or in the cartridge below. I would try removing the handle to ensure it turns freely when not installed on the faucet. If not you can clean it with CLR to remove the water deposits that are making it difficult to turn. If the handle turns freely when not installed you will need to remove the cartridge and inspect it to ensure it is not broken or damaged in any way. There could be debris in the cartrige that has either made it hard to turn or broken the ceramic disks. Our handles are easily removed by turning the bell shaped ecutcheon below the lever or cross handle. There are not set screws that hold them on. If you need further information feel free to call me at 1-800-334-0455. Press 2 for tech and ask for David Scarborough.

Hansgrohe -... | Answered on Aug 08, 2012

That sounds like an issue with your either The cartridge or your handle needs to be reseated correctly . Turn off your water turn the tap to the on position find a set screw should be a small Allen key before turning out make sure your drain is plugged in case the set screws falls all the way out loosen your set screw till it’s almost all the way out remove your handle check to see if your Handle possibly had not been seated correctly. There are YouTube videos to show you how to reseat your handle properly it’s not that difficult. If it’s not a handle issue your cartridge likely needs to be replaced which is also an easy process .

Hansgrohe... | Answered on May 02, 2019


The faucet is rated at 6.7L/minute (<2 gal/m) and I would expect that's a design of the cartridge. You could measure flow with spray head attached, then remove head (see link) and measure again to see how much the head reduces rate of flow. You could try removing the check valve(s) but not sure if that will work as it may leak.

product features · consists of: single lever kitchen mixer · swivel range 150° · with telescopic function (330 - 500 mm) · normal and spray jet · lockable shower spray, spray returns through pressing spray diverter · quick connect shower hose · flow rate 6.7 l/min · ceramic cartridge · connection type: G ? compression · integrated non-return valve · suitable for continuous flow water heaters

Hansgrohe... | Answered on Mar 18, 2019

Loosen the faucet and rotate it away from the window sill until the handle clears.

Hansgrohe... | Answered on Oct 07, 2018

You didn't mention the source of the water. Is this a well or connected to a water system? If is a well you might need to install a filter on the line coming into the house. Does the orange water stain or have any odor? It is possible that there is a loose connection somewhere allowing sediment to leach into the line when there is no active flow.

Hansgrohe... | Answered on Dec 08, 2017

NPT and NPS are the same. Screw away! If your female thread is plastic and your male thread is metal, you must be careful not to overtighten as overtightening can crack the plastic on the female thread. Good luck, and don't forget your teflon tape. 4 to 5 wraps is good unless you have heavy duty gas piping teflon, then use less.

Hansgrohe... | Answered on Apr 16, 2017

Check your cartridge and seat if your not sure what they are you can you tube it I'm sure there would be a video explaining how to change them. It is not very difficult.

Hansgrohe... | Answered on Dec 10, 2016

Please post a picture of what you have .I searched but on images there are way too many to guess what it might look like

Hansgrohe... | Answered on Feb 22, 2015

It's the water pressure going through a small opening. Possibly some debris in the inlet.

Hansgrohe... | Answered on Dec 26, 2014

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