20 Most Recent DISH Network 135899 Remote Control Questions & Answers


290,299,295. Try these codes. If you wish to get more; check the site linked here. It has set-up code list & set-up procedure to many popular brand remote controls. See it in "Mosaic" view. It will make surf easier.
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DISH Network... | Answered on Mar 11, 2014


Press menu on the receiver. You should be able to see the remote address for the receiver. It will typically be set to 1 if it reset somehow but whatever the case make note of this number. Take the remote and hold the SAT button until all lights across the top illuminate. Now key in the two digit address - single digit numbers are preceded by a 0. Now press the pound sign in the lower right of the remote and observe that the SAT button flashes thrice. Now press the record button a few time to ensure it is locked. Now try exiting the menu screen with the remote.

If this does not work check the antenna on the back of the receiver and put it in the full vertical position and try again. If this fails you may need a new remote.
Thanks for using for using Fix Ya.
Ihope this resolves your issue.

DISH Network... | Answered on Oct 01, 2013


Asusi91,

Make sure the correct remote is being used for the TV in the room. To check the remote take it to your TV1 location and access the system information screen. There may be a "Sys Info" button on the front of the receiver, or you can press "Power" on the receiver then the "Up" arrow.

Once there pickup the remote that isn't working and press record three times. If a number changes on the bottom of the screen, try the remote and see if it's working. I would also recommend replacing the batteries just in case. If it continues, let me know here and we can see about getting a replacement out to you!

Tommy Faust
DISH Social Media Representative

DISH Network... | Answered on May 24, 2012


Have you replaced the batteries? If you have, which mode button lights up when you press Select on the remote? I have provided instructions on how to readdress the remote to your receiver. If this doesn't work, you may need a new remote.

  • Remote: All Other Remotes
    1. Go to System Info screen.
    2. Hold down the SAT button until all mode lights at the top of the remote light up.
    3. Enter a number between 1 and 15 using the numeric keypad on the remote.
    4. Press the pound (#) button.
    5. Once the SAT button blinks three times, press record. Note: If successful, the number selected in step 3 will appear in the System Info screen under Remote Address.

DISH Network... | Answered on Aug 20, 2011


Here are the codes for you Toshiba TV: 631, 617, 635, 744, 615, 667, 590, or 688.

I have provide instructions on how to program your remote to your TV.

  • Remotes: Basic (Television Only)
    1. Turn the Television On.
    2. Press and hold the clear TV button for three seconds until the LED flashes.
    3. Enter the three-digit code using the buttons on the number pad.
    4. Press #. Note: The LED will flash three times.
    5. Test functionality with the TV.
    6. Return to Step 2 if the remote is not able to turn the TV On/Off, change the volume and mute the television.

DISH Network... | Answered on Aug 20, 2011


Hey djeremyc87,

I can definitely assist you in programming the remote to the TV. I was unable to find any codes specific to a TCL TV, though to program the remote we can preform what's called a Power Scan. I have listed the steps below.

Power Scan to TV:

1.) With the TV on, press and hold the TV button (about six seconds) on top of the remote until all mode button backlights come on, then release.
2.) Press and release the red power button, then press the Up button once a second while pointing the remote at the TV. If the code for the TV comes up, it will power off.
3.) Press the POUND (#) button. If the code entered is valid for the remote, the mode light flashes three times. To verify the code works try several different functions for that equipment.

That will allow you to program the remote to the TV. If you have any additional questions/concerns you can post here or reach me at thomas.faust@dishnetwork.com

Tommy Faust
DISH Network

DISH Network... | Answered on Jun 28, 2011


mp_383

What channels are you able to receive? When you press the Select button on DISH remote, which light on the top of the remote lights up? The Sat button should light up when you are in satellite mode. If any other button lights up, press and release the Sat button and then try changing channels. If this doesn't work, we may need to troubleshoot with you. Please call us on 1-800-333-3474 and speak with Tech Support. I hope this helps.

Ray Calo
DISH Network

DISH Network... | Answered on Mar 12, 2011


Wewould be happy to help you with that. The first thing we want to check is ifthe issue is affecting multiple buttons on the remote. If you are having theissue with specific buttons then the remote needs to be replaced, give us acall at 1-800-333-DISH (3474). Check if you are using the correct remote forthe correct room, there may be a number on the bottom of the remote that tellsyou which room the remote should be in. If the remote uses UHF signals checkthat your UHF remote antenna is securely connected to the "RemoteAntenna" port on the back of your receiver and that the antenna isupright. At this point we want to re-address your remote, if issue is with theTV2 remote, bring your TV2 remote with you to TV1. Access "SystemInformation" at TV1 by either pressing the menu button 2 timesor but pressing the "System Information" button on the frontof the receiver.Using the remote that is NOT functioning, press andrelease the "SAT" button then press and release the RECORD buttonon remote control. If the batteries in the remote have not been replaced in thepast 60 days, replace the batteries. Reset the receiver by unplugging it for 10seconds then plug it back in then re-address the remote again. If the remote isstill not working at this point then it may be an interference issue. If youare having issues with an infrared remote, find interference source (backlighting or power save mode on LCD TV's, fluorescent lighting in room, ordirect sunlight), eliminate, or convert remote to UHF. If you are having issueswith an UHF remote, find interference source (component (VCR, DVD Player, etc.)near DISH receiver), adjust UHF antenna, or distance UHF antenna from receiverusing coax cable/barrel connector. If the remote is still not working after allthese steps we need to have your remote replaced.

We really hope all these steps resolve your remote issue. Thank you for being avalued DISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

DISH Network... | Answered on Mar 06, 2011


Hi, Cheri Torres with DISH Network Customer Service here. Itsounds like your DISH remote needs to be addressed to your TV. In order toaddress your remote to your TV you are going to need the code for your specificbrand of TV. I would be happy to find the best code for you but I would firstneed the model number of the remote and also the brand name of your TV. Themodel number is going to be on the back of the remote at the top usually a twoto three digit number with a decimal point. You can email me directly atCheri.Torres@Dishnetwork.com with this information and I would be happy toassist you further.

DISH Network... | Answered on Mar 01, 2011


Hi, Cheri Torres with DISH Network Customer Service here. I came across your post and wanted to see if I could help. It sounds like your DISH remote is not addressed to your TV. In order to readdress your remote to your TV you would first need to find the code for your brand of TV and also the model number of the remote which should be located on the back of the remote at the top usually a two to three digit number with a decimal point. I would be happy to find the correct code for your specific brand of television if you would like to email me directly at Cheri.Torres@Dishnetwork.com with the model number of your remote and the brand name of your TV. I look forward to hearing from you so that we can get this issue resolved as soon as possible. Thanks and have a great day!

DISH Network... | Answered on Feb 27, 2011


This may be caused by the incorrect code being used for the TV. Normally we could provide the codes for the remote based on the brand of the TV we're trying to address it to. Please visit this page for all the code for the remote categories by the brand of the TV:

http://www.dishnetwork.com/downloads/pdf/user_guides_and_manuals/Remote_Codes_Web_Page.pdf.

Although we try to provide the ability for control your TV with our remotes, we cannot guarantee that our remote will work for all TV's.

Phillip Chang
DISH Network Customer Service Representative

DISH Network... | Answered on Feb 08, 2011


Hey there, Cheri Torres with DISH Network Customer Service.I came across your post recently and wanted to see if I could help. It soundslike your remote is going to need to be readdressed to the DISH Networkreceiver box. You will first need to take your TV2 remote to the TV1 location.I will list here for you the steps on readdressing the DISH Network remotecontrol. I hope you find these instructions useful and if you have any furtherquestions or concerns feel free to post back here or email me at Cheri.Torres@Dishnetwork.com.:)
Instructions for addressing the remote to the receiver.

  1. Go to System Info screen. You can do this by either pressing the system info button on the front of the receiver box or by pressing the power button then press the channel up button once.
  2. Once you are in the system info screen you will see primary remote address(TV1) and secondary remote address(TV2). For your particular scenario you will want to change the secondary remote address number.
  3. Hold down the SAT button until all mode lights light up.
  4. Enter a number between 1 and 15 using the numeric keypad on the remote.
  5. Press the pound (#) button
  6. Once the SAT button blinks three times, press record. Note: If successful the number selected in step 4 will appear in the System Info screen under Remote Address.

DISH Network... | Answered on Feb 03, 2011


Hijustin218 with the DISH Network remotes if they are dropped or thrown pleasetry to make sure the batteries are in correctly and then try the mode buttonson the remote. If the mode buttons do not light up the remote will need to bereplaced. MikeHouston of DISH Network

DISH Network... | Answered on Feb 03, 2011


Hi janet82with the sound working intermittently there are some things we can do goingthrough the menus. The first thing you will want to do is press the buttons ofMENU-6-1-1 on the remote. Then you will want to press the Check Switch and theTest buttons. After the test has completed you will exit out of all menus andallow the receiver to reset and acquire the signal and after the guidedownloads the intermittent signal will be cleared up.

DISH Network... | Answered on Feb 03, 2011


walk_alan,

Are you still having problems with your DISH Network remote? Which light on the remote lights up when you press the select button? If any button besides the SAT button, the remote is not in SAT MODE. Pressing and releasing the SAT button will put the remote in SAT MODE.

If the remote is in SAT MODE and doesn't operate the receive, then the remote may need to be readdressed to the receiver or the remote may need to be replaced. Do you have fresh batteries in the remote? If so, I have provided steps on readdressing the remote to the receiver.

Remote: All Other Remotes
  1. Go to System Info screen(depending on the receiver, you can press the "System Info" button, or pull the smart card out from the receiver till the "System Info" screen appears on the TV)
  2. Hold down the SAT button until all mode lights light up.
  3. Enter a number between 1 and 15 using the numeric keypad on the remote.
  4. Press the pound (#) button
  5. Once the SAT button blinks three times, press record. Note: If successful the number selected in step 3 will appear in the System Info screen under Remote Address.
I hope this helps.

Ray Calo
DISH Network - Executive Offices

DISH Network... | Answered on Jan 15, 2011


Hi, Mary with Dish Network Customer Service. I am sorry you are having a problem with your TV2 remote. It sounds like it needs to be readdressed to the Dish receiver box. Take the remote to TV1, using TV1 remote, press the "Menu" button twice. TV screen should show "System Info", towards the bottom of the screen it will say "Primary Remote Address" and "Secondary Remote Address". Take TV2 remote, press and release the "SAT" button, on the top left corner of remote. The press the "Record" button 3 times. The number in the white box, next to "Secondary Remote Address" should have changed, if not unplug receiver from power for 10 seconds and then follow the instructions again. This should resolve your issue but if you are still having a problem, you may need to contact Tech Support directly. I hope this helps.

DISH Network... | Answered on Jan 05, 2011


yes.and only if u have the same remotes.and if u got them from the same place

DISH Network... | Answered on Dec 29, 2010


Hello, Matt with DISH Network here. If the remote is still not working, open the door on the front of the receiver and press the "System Info" button one time. When system info is on your screen, on the remote press the "SAT" button one time, and then press the "record" button three times. Try pressing select to see if it is now working. You can also try to hard reset your receiver. To perform a hard reset, you unplug the receiver from its power outlet, wait 15 seconds, then plug it back in. Try reprogramming the remote again with the first part of these instructions. If the remote is still not working, it may be faulty. If this has not been resolved please feel free to email me at matthew.gonzales@dishnetwork.com. Hope this helps!

DISH Network... | Answered on Dec 27, 2010

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