20 Most Recent Samsung DualView TL225 / ST550 Digital Camera - Page 2 Questions & Answers


Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Samsung DualView... | Answered on Sep 28, 2010


This is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Samsung service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera. Please take a moment to rate the free answer I have provided for you.

Samsung DualView... | Answered on Sep 26, 2010


You've subjected the card to two different operating systems. You need to decide on one. If it's the camera, then download any pics you want to save from the card...then with the card in the camera, go into the menu and find "format"...follow the on-screen instructions.

Samsung DualView... | Answered on Aug 31, 2010

Tip

Where to find the manual (pdf) for Samsung DualView TL225 digital camera


Sometimes , it is convenient to have a soft copy of your user manual.You may also require it as you lost your original printed manual. This tip will guide you to your digital manual and explain how to download it.

Printed manuals are normally available at a cost from the product manufacturer. Please see the link below to contact the manufacturer and find out how to replace your printed manual.

To download a soft copy of your manual , please click HERE to go to the retrevo page for your manual. This is a excellent site that maintains a manual and product database of thousands of products available free to download in PDF format.

Please note that you will need pdf viewer software to be able to view the downloaded manual.I can recommend Adobe reader which is available for free download at the following location :

CLICK HERE to go to Adobe Reader download site.

To download you manual from retrevo , follow the link above. You will betaken to the product page. The following images are used as an example.

4aa8e77.jpg

When your on this page , you can select to see reviews , prices , specs , an overview of the product and of coarse , the manual. You can just hit the big red manual button to proceed.

d39aba7.png

Now simply type in the capcha code and hit the red “download now” button to begin your manual download.

To go to the manufacturer's contact page , please click on the relevant link below :

Kodak
Sony
Panasonic
Samsung
Fijitsu
Canon USA
Canon Global
Nikon
Phillips

Please rate this tip if you found it useful.

Kind Regards
StephanSA

on Apr 10, 2010 | Samsung DualView TL225 / ST550...

Tip

Samsung TL225 digital camera Manual(PDF)


Hello

Here is a great tip explaining where you will be able to find and download an updated PDF version of this manual. This site will also provide you with a huge database of other product user manuals. Click HERE to find out exactly how to download the manual.

At this link you will also be able to read reviews on this product, compare prices, and get a general overview. There will also be a full spec sheet on this product.

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Click HERE to navigate to Retrevo, where you will be able to download the manual.

Also feel free to visit Samsung's official website.

I really hope this can be of help. Please rate accordingly.

Kind regards
Andrea




on Mar 08, 2010 | Samsung DualView TL225 / ST550...


The lines are not your screen, you must get it repaired or get a new one. Just to make sure, Zoom into a picture and see if the lines stay where they are, if not then get it fixed

Samsung DualView... | Answered on Nov 13, 2011


I presume you have re-charged or replaced the batteries.

Samsung Cameras | Answered on Jan 11, 2020


Have you considered consulting the relevant page of the manual which would have been supplied with the camera when you purchased it ?

Samsung Cameras | Answered on Jan 01, 2020


Is the battery fully charged?
Is there anything bent or damaged on the camera that is interfering with the lens mechanism?

Samsung Cameras | Answered on Dec 23, 2019


Hi,

To be able for you to play mp4 videos on your camera, you have to make sure that you have converted the videos to a format acceptable to your device. Formats like , vlc, avi etc. then you also need to check the size of the video as well.

Hope this helps

Thanks

Dennis

Samsung Cameras | Answered on Dec 05, 2019


Some of the Samsung models do have service bullitins regarding a change in the mounting and size of the LCD. Contact Samsung customer service and let them know what has happened and they will help you.

Samsung Cameras | Answered on Dec 02, 2019


There is probably a port underneath, with a screw-cap for protection, which you can open to let out the used electrons.

Samsung Cameras | Answered on Dec 01, 2019


Check out this WEB site for camera USB cables.
You may also need a charge adapter to charge the camera battery.
http://ubercable.com.au/index.php/camera-camcorder-digital-camera-camcorder-usb-c-33_104?gclid=COTV7cmfwbICFeJMpgodACEAYg

Check out EBay for a charge adapter.
http://www.ebay.co.uk/sch/i.html?_nkw=samsung+wb+720

Samsung Cameras | Answered on Nov 27, 2019


install the latest firmware by downloading T-valdeuc-3009.2 from the samsung support page. I have been waiting for this fix for 6 weeks. I tested it this evening and it works. Unfortunately i think you will only get sd and not hd, but better than nothing

Samsung Cameras | Answered on Nov 21, 2019

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