20 Most Recent Fellowes SB95C Cross-Cut Shredder Questions & Answers


If the motor is not coming on, it might be a blown fuse located in the unit itself. (This can be replaced as a do it yourself project if you feel comfortable using a soldering iron)

Otherwise try their Customer Service site:
http://www.fellowes.com/us/en/support/Pages/authorized-service-dealers.aspx

Listed below is an answer I would give to someone that does not even know what the sensor is but there might be something in it to help you.

Good luck.

Most jams are pretty much the same. First, try running the blades in REVERSE, that is done by using the on/off, selector switch.
If that does not solve the problem, Unplug the unit from the electrical, remove the top part from the basket. Pull out as much of the paper from the top and bottom that you can.
Replace the unit on the basket (make sure it is facing in the correct direction) and squirt, or lightly pour mineral oil (or machine oil, or something like WD-40) directly on the rollers and let it absorb into the remaining paper for a few minutes then try running the unit. If the motor does not come on, there is a fuse inside the machine that may need to be replaced.
Once you have solved the problem, you should oil the blades after every hour of use, it really makes it easier on the blades.
Also, there is an internal "heat switch" in the machine that will shut it down for about 90 minutes if the motor gets to hot. It is a safety factor in case you get something stuck, like a person wearing a tie, etc. After the machine has cooled down, turn the on/off switch to off and then back to on.
.

Fellowes SB95C... | Answered on Jul 19, 2014


Any motor noise at all? Any lights? Have you tried the basics? Clean the sensors with swabs and alcohol.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Fellowes SB95C... | Answered on Apr 25, 2013


Go to support on the Fellowes website. Enter your model number and you should be able to locate a parts finder. The shredders are rather inexpensive and the repair parts may not be available.
murf427

Fellowes SB95C... | Answered on Aug 03, 2012


I was able to pull really hard and open the bin 1-2". I turned the unit on its side over the trash can and some shreds came out. I alternated shoving a sturdy metal rod inside (first an aluminum architectural ruler then the longer handle of a squeeze clamp) to loosen up the shreds and tipping the machine on its side to get some loose shreds out. After doing this enough times I was able to dislodge the dense clumps and remove the drawer. Now that the machine is empty there is a red light on and it does not shred.....UPDATE: turns out somewhere along this rough process (paper was in rock solid clumps) a small piece of the door that presses the "door closed" switch broke off. Jammed a piece of cardboard in there and it shreds again, although it does not automatically turn off when the door is open.

Fellowes SB95C... | Answered on Jan 30, 2012


Try shaking the machine to lower the cuttings in the bin. You might have to pull really ******* the bin to remove it. Be careful you do not break handle on the bin. The machine should have stopped shredding when the bin full sensors were activated, if they did not , then you have bad sensors in the unit and they should be replaced.

Fellowes SB95C... | Answered on Jan 30, 2012


Damaged bearings on the cutter shafts have allowed gaps between cutter shafts to prevent proper shredding, I think.

Fellowes SB95C... | Answered on May 14, 2010


on the underside of the shredder, at the top of the space where the cuttings box is, there are 2 sensors, 1 at either end of the shredder blades. it sounds like these sensors could be either dirty, or defective. try to clean these with a cotton bud or similar. it may need new sensors, bu it is worth a try!

Fellowes SB95C... | Answered on Feb 17, 2009


Request from Fellowes.

Fellowes Office... | Answered on Sep 15, 2019


Your shredder may not be set on automatic feed.

The "page in" sensor may be blocked by an "invisible" shard of paper.

Fellowes Office... | Answered on Sep 02, 2019


It could be indicating that the shredding mechanism is jammed

Fellowes Office... | Answered on Aug 22, 2019

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