20 Most Recent Pioneer PureVision Pro-800HD 43 in. Plasma HDTV Questions & Answers


this requires a replacement of the power supply board. This is per Pioneer tech support whom resolved my issue when I called. Hope this helps!

Pioneer... | Answered on Feb 15, 2016


Here is a solution from the Pioneer web site:

http://www.pioneerelectronics.com/PUSA/Support/Important%3A+Updated+Information+Regarding+Free+Power+Supply+Replacement+for+Certain+Pioneer+Plasmas
Important: Updated Information Regarding Free Power Supply Replacement for Certain Pioneer Plasmas Pioneer is continuing to offer a free, in-home/office power supply replacement for certain of its second and third generation plasma models listed below for customers who experience a problem with the original power supply. If a model is not listed below, no power supply replacement is needed and no further action needs to be taken.
If you own or use a plasma listed below, please call our toll free hotline at 1-800-421-1404 to arrange a time to have your plasma's power supply upgraded at your residence or office at no charge.
Plasma Models (15 listed):
  • PDP-505HD
  • PDP-503PU
  • PDP-5030HD
  • PDP-5031HD
  • PDP-433PU
  • PDP-4300
  • PDP-4310
  • PDP-4330HD
  • PRO-800HD
  • PRO-800HDI
  • PRO-1000HD
  • PRO-1000HDI
  • PDP-433CMX
  • PDP-502MX
  • PDP-503CMX
The issue with the power supply in the plasmas listed above does not pose any health or safety risk. Pioneer has received reports that the power supply in the affected models may fail. In some cases, a loud popping sound can be heard when a power supply fails. After the power supply fails, the plasma is no longer operable.

Anyone with questions can call Pioneer's toll free hotline at 800-421-1404.
We apologize for any inconvenience.

Pioneer... | Answered on Apr 09, 2012


I'm working the same problem. Q127 shorted, R217 & R 133 open. Also have solder blown off one end of R222 and R351 (both sm 200 ohm). Looks like small, short trace evaporated on top layer between D145 and via directly below it. Q129 is open all ways (but not exploded).
This one has C164 installed as 1200 uf, 10V.

Any success getting your going again?

Pioneer... | Answered on Feb 07, 2011


OK Its your power supply and it can be fixd for free due to a recall.
PLEASE READ BELOW what I found out.
Here's the whole notice:

Important: Free Power Supply Replacement for Certain Pioneer Plasmas

Pioneer is continuing to offer a free, in-home power supply replacement for certain of its second and third generation plasma models listed below for consumers who experience a problem with the original power supply. If a consumer model is not listed below, no power supply replacement is needed and no further action needs to be taken.

If you own or use a plasma listed below, please call our toll free hotline at 1-800-421-1404 to arrange a time to have your plasma's power supply upgraded in your home at no charge.

Consumer Plasma Models (12 listed):

PDP-505HD
PDP-503PU
PDP-5030HD
PDP-5031HD
PDP-433PU
PDP-4300
PDP-4310
PDP-4330HD
PRO-800HD
PRO-800HDI
PRO-1000HD
PRO-1000HDI
The issue with the power supply in the plasmas listed above does not pose any health or safety risk. Pioneer has received reports that the power supply in the affected models may fail. In some cases, a loud popping sound can be heard when a power supply fails. After the power supply fails, the plasma is no longer operable.

We apologize for any inconvenience, and we thank you for your cooperation.

Pioneer... | Answered on Aug 17, 2010


i would say a power supply issue or maybe the Y SUSTAIN board, Check for swollen capacitors in the power supply, Test the voltages on the VA AND VS lines are there if so its more than likely your Y Sustain board.
Hope this helps

Pioneer... | Answered on Mar 05, 2010


I had the same thing happen a few weeks ago to my zenith 50" plasma tv. I tried to turn it back on with the remote and the power button on the set but the only thing that happened was the led would flash green 3 times and then go back to red. I took it to a repair shop and they called yesterday to tell me it was going to cost $700 to fix it by replacing the power supply. No guarantees either that it will last any longer than the 3 years I've had it for either. But it's still cheaper than replacing it with a new "bigger" tv which is what I will eventually do anyway. I've heard of people looking on ebay for repair parts and doing the repairs themselves but there is no warranty on human error...

Pioneer... | Answered on Nov 05, 2009


Check the power cable

Pioneer... | Answered on Jan 12, 2009


The affected models of consumer plasmas are listed below. Anyone who owns or uses one of these models may contact Pioneer through its toll free hotline at 800-421-1404 to arrange for the free, in-home upgrade. If a consumer model is not listed below, no power supply replacement is needed and no further action needs to be taken. If consumers are not sure if their plasma is affected, they should call the toll free hotline for confirmation.
Consumer Plasma Models (13 listed): PDP-505HD PDP-4330HD PDP-503PU PDP-4300 PDP-5030HD PDP-4304 PDP-5031HD PDP-4310 PRO-1000HD PRO-800HD PRO-1000HDI PRO-800HDI PDP-433PU

Pioneer... | Answered on Nov 26, 2008


As long as you have a HDMI port you should be able to use it. If you have only one, you won't be able to have any other player plugged in. The firestick doesn't care if the port it is plugged into is labeled 1 or 2 or 3

Pioneer... | Answered on Nov 09, 2019

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