20 Most Recent CreoScitex EverSmart Jazz+ Flatbed Scanner Questions & Answers


Yep, i have an installation cd from 342L to JAZZ+, if you are interested i can to upload to my FTP for 50 dollars avklnkva@gmail.com. Greetings!

CreoScitex... | Answered on Dec 22, 2018


find a new driver and utilities disc

CreoScitex... | Answered on Jul 15, 2015


click start, control panel ,add or remove programs, remove scanner program. reinstall with cd . after installing search for any up dates and drivers and install , follow instructions in the install manual as to when the scanner is switched on.

CreoScitex... | Answered on Jul 10, 2015


Hi Ralph
What OSX are you running on your Mac G5 and is this an Intel or Power PC? You will find that the Jazz Scanners are only supported up to G4 OSX10.3.9 and no higher.
You may get lucky and find it may work but you will get numerous crashes for no reason and the scanner will also just freeze and you will have problems with the BGCAR application that the scanner application uses.
Sorry cannot be more helpful.
Creo/Kodak Scanner Engineer

CreoScitex... | Answered on Feb 01, 2011


take a look on the device support site and see if you have driver available for it ...and only after that change the operation system ..if you do not find another driver for a newer OS ..install again the same one ..and use the old drivers ...Reinstalling it will make it run like new ..it is probably just bugged..or if youre intention is to change the MAC with a newer one that will allow you to use a newer OS ..than also see if it will be any driver available first ..otherwise it will be useless with the scanner

CreoScitex... | Answered on Nov 06, 2010


call me i will hook you up with number etc....9175133131

CreoScitex... | Answered on Sep 23, 2010


I have the same problem any fixes?

CreoScitex... | Answered on Dec 20, 2009


surely damage the motion board, if you are interested in a board please send me the part number and the model of you scanner for check my stuff and to proof it. I am in México, Greetings!

CreoScitex... | Answered on Sep 17, 2009


You should contact genesis equipment in AZ.
http://www.genesis-equipment.com/
I've ordered bulbs from them for my Jazz+. Kodak no longer supprots the Jazz, Jazz+, Pro, and older, so you'll have to find alternative suppliers for parts. Genesis should be able to help and can do the work for you if needed, but crating and shipping something this large wouldn't be cheap. You'd probably better off just buying a replacement at that point.

CreoScitex... | Answered on Apr 22, 2009


There are two locks on the scanner. One on the top right corner of the inner lid that locks the transparency assembly. The other for the bed is located on the side of the right hinge. Just turn them with a flathead screwdriver.

CreoScitex... | Answered on Mar 27, 2009


Hi!. You need to create tables using the Oxyjen Installion Utlities. Make sure that your Calibration side is positioned properly and the four foucus types are calibrated. Once the tables are created, save them to the appropriate tables folder.

CreoScitex... | Answered on Mar 05, 2009


i have a lot of lamps scitex for this just i am from mexico: a.suarez@centergraphics.com.mx

CreoScitex... | Answered on Mar 02, 2009

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