20 Most Recent Compaq Presario CQ62-215DX Laptop Questions & Answers

are you at home or Starbuck? location matters.
so, the compaq must be setup correctly.
your router broadcasts the SSID name seen by you on all devices, see that on the Compaq (y/n)
then you must pick wep. or wpa, or wpa2 encyption mode.
as set in your router, we cant see inside you router only you can
then set the passphrase to what you router wants.
is this XP, windows
does the wifi chip look ok in device manager?
Is XP infected.? with malware as all are now.

never post about computers lacking what operating system you have, or answers will be wrong, even all answers.

Compaq Presario... | Answered on Feb 12, 2018

i advise u to make total format to u hard disk drives and make it with out system

Compaq Presario... | Answered on Sep 28, 2017

its and HP, HP owns COMPAQ, all of it. for vast years.

well it can only be these reasons, on this very old PC.
its now not supported
then you post lacking what OS you are running, making accurate answers impossible , so go to GENERIC mode.
my guess the virus magnet called XP with zero support for 3 years./
  1. its infected, with virus, or that virus corrpted the OS.
  2. the wifi car is bad, seen many bad this old, it happens.
  3. BIOS has it turned off, sorry there are no bios books to answer that now, HP deleted them due to too old. after 10 years.
  4. The software for the wifi , is 2 fold, the wifi driver must be good and the driver that makes the amber button must be good.
  5. by good, it must match the OS you run. unstated by you.
that amber means 2 things, im in airplane mode, (no its dead.)
means the driver is dead, or the chip is dead. or....

the chip will be dead if BIOS has it DISABLED in all cases.
was this the real model>???


if you study PCs and for sure study chips in them
you learn fast that the wifi card (or minipci ) or what ever is there can be made by many suppliers. Intel,,Realtek, , Broadcom, and more.
HP (old compaq) used many of them throughout a production run
some runs ran many long years, even 5 years
and they also have wifi+blutooth option cards, got bluetootH?

what is in your PC only HP knows, by SERIAL numbers
I know because I have PCI scanner, that i can run on your PC.
I run the scanner and see the Intel chip and model there

but is here.
lets say , you said W7 32 bit then at HP.com you found your page
took me 1min to do that.

yup in fact has lots of chips. used on this PC, see that fact here


why not ask real HP for help.
and not here, we are not HP. not in the least.


after BIOS is on for this......!!!!

there 5 ways to cure this in a savvy shop
1: PCI scaner, tells me in 1min flat all chips inside, (wow)
2: ask HP with your serial number stated.
3: run each wifi driver and see all but one fail. (tedios but works)
4: remove all hatches, find the wifi card, read the name on it, , now you know what it is so the driver match is easy,
5: PNP it. (using the internet)
6: use the F11 key a powerup and reload the whole OS from scratch,and bam it works (bios not off)

keep in mind PNP cant work unless, you have internet.,
wifi dead, is no internet so PNP is dead. easy no?

if you used a ethernet cable from LT to your router, bingo?
and then saw gee i got internet now.
and then did wifi update in device manager you might get lucky.
luck happens, but with XP , rare.

im sure the DM , device manager shows the wifi dead.

why not post saying OS first.
then ask for wifi fix help
and have and ethernet cable in your and first.
or other pc to get drivers.
there is no other way.

looks like 5 chips used on 1 PC.
see? see that ?
its always a problem this

I neversweat this.
I use this tool to find my wifi chip, run scanner then use Database lookup seen there to find true chips name, Boardcom 1234 or ?


last and not least and the most hard of all are BIOS BOOKs.
wifi is not simple at all is it, its the most hard topic of all.
for sure connecting.
im reading you hp BIOS pages now, in the manual, called HP Setup by HP, using the hot key ESC.

first turn off this.
LAN Power Saving (select models only) (means off on battery)
if on and pC is on battery , the wifi is shut off, if this is present.

read page 99 see that wlan, on off, BINGO
under built in device options in BIOS screens
WLAN Power Saving (select models only)
in the HP service guide bingo


Compaq Presario... | Answered on Jul 06, 2017

Why not direct your issue to your supplier? If you paid by credit card or paypal, cancel the payment, they will be quick to contact you then!

Compaq Presario... | Answered on Jun 28, 2016

no physical switch . open network and see what you find listed .

Compaq Presario... | Answered on Jan 01, 2016

if you see the bars in the lower right corner , right click on that and open the network center .there is should show your network (modem) and give you the option to auto connect .

Compaq Presario... | Answered on Jan 01, 2016

Do they have your credit card number or debit card number or a direct debit authorisation? Go to your credit card or bank website (wherever the payment comes from) and cancel payment authorization.

Compaq Presario... | Answered on Feb 02, 2015

http://www.google.com and click n the sign in button at the top right hand corner.

Compaq Presario... | Answered on Jan 19, 2015

This means that the cpu is failing most most of the time really means that the motherboard has a defective chipset that has failing and needs a new motherboard.

I’m happy to help further over the phone at https://www.6ya.com/expert/jonathan_828b54f422cbefdd

Compaq Presario... | Answered on Dec 26, 2014

You have 2 outputs for video to TV. You can use either a HDMI cable (recomended) or a VGA cable but you'll have to by a audio cord to go with the VGA. Almost all TV's today take both, but if your TV takes HDMI, that would be the best.

Compaq Presario... | Answered on Aug 27, 2014

Set the page size to match your printer.

Compaq Presario... | Answered on Jun 26, 2014

First, delete and install again a update driver for your operating system and then print a windows test page. If the mencioned page is all right the trouble may be is fix it. If not, download and install again another driver.Test all the printings, copy, send a mail, etc.

Compaq Presario... | Answered on Jun 26, 2014

To give the system somewhere to start that has been tried and tested.

Compaq Presario... | Answered on Jun 21, 2014

Possibly the motherboard. I have no data on voltages as HP didn't allow that sort of information.

Compaq Presario... | Answered on Apr 26, 2014

That sounds like exactly what it is. I'd check to be sure your connectors are tight and that the cord(s) are in good shape. Look for damage where it goes into the device and at the plug. Replace as necessary.

Compaq Presario... | Answered on Mar 29, 2014

Remove any cd/dvd and usb devices then reboot.

Compaq Presario... | Answered on Mar 18, 2014

If it is a Windows password, then you can ask local laptop tech to remove the password. Usually it cost $25 - $50.

Compaq Presario... | Answered on Mar 05, 2014

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