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Questions & Answers
Growing red color starting in middle of tv.
Both the 50v500 and the 60v500 have this problem.
It is a bad optical light engine. At first when the sets were new and
this happened the part cost 1100 and then when so many started having
it they dropped it to 225 for a while.
Now the least expenisive one is about 600 wholesale--not usually worth fixing considering the replacement cost with a new set.
Also: there are several class action lawsuits pending regarding both models for this problem.
The lamp used for a light source shines into the engine through a
series of lens and baffles--heat from the lamp damages the engine
inside--the new replacement ones are not supposed to have this
problem. The engine has a lens on top that puts the picture into the
mirror which puts it on the screen.
I am sorry to give you this news but if you have a fairly large oval "reddish or pink" area it is the engine.
If you do not have the set under extended warranty I would suggest you
try to get involved in the class action lawsuits. Google the full
number with lawsuit or light engine after it and you should be able
to find this information.
on Jul 14, 2013
65swx20b no picture no sound
Likely a bad solder connection exists and was advanced when set go moved---you might with set not plugged in want to remove cover and with flashlight have a real good look to see if any plugs loose or off.
on Dec 03, 2012
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