20 Most Recent Panasonic Workio DP-1820E Copier Questions & Answers


Sound like a software issue, recommended you get a pansonic tech out to reload the firmware

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Panasonic Workio... | Answered on Nov 09, 2017


ur front door interlock switch is not working .u have to short it or get it replaced

Panasonic Workio... | Answered on Mar 21, 2017


How can I help you?

Panasonic Workio... | Answered on Sep 02, 2016


E02-01 refers to the tray 1 lift motor either you have a bad motor or there's a problem with your main board. good luck

Panasonic Workio... | Answered on Oct 31, 2014


Listen to see if the lift motor is working properly...if it doesn't lift the paper then the machine will think there is no paper installed in the paper tray. The lift motor will need to be replaced if this is the issue.

Panasonic Workio... | Answered on Aug 14, 2014


SC-220 = The laser synchronizing detection signal for the start position of the LDB is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally.

Which could mean:

• The Copy Data Security Unit card not installed

• The Copy Data Security Unit card is installed, but it is not the correct type for the machine.

Or a problem with the laser unit itself.


A reboot normally clears the error.


Hope this helps.

Panasonic Workio... | Answered on Apr 16, 2014


Press "Function" key scroll to general settings , Press "set", scroll to "09 Key operator mode" Press set, Enter 3 Zeroes as the password. Scroll to "01 Paper size" press arrow keys (left/right) to desired size ,press set and then Stop to exit

Panasonic Workio... | Answered on Mar 12, 2014


you have to program the paper size anytime you change the size of paper you use in a lot of panasonic machines. This is done through the
function" feature... go intofunction... general settings...scroll down to key operator mode...the code will be "00000000" (8- 0's) and it will be in one of the first screens up

Panasonic Workio... | Answered on Jan 08, 2014


Check the toner replacement instructions, it will mention a glass window that has to be kept perfectly clean. One speck will make a line on the paper.

Panasonic Workio... | Answered on Nov 28, 2013

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