20 Most Recent Kocaso M M9100 9-Inch 8 GB Tablet Questions & Answers


Have you tried re-loading the firmware?

See this page for your tablet. Support Firmware

Kocaso M M9100... | Answered on Aug 02, 2016


Hope you can get some infor form this webpage explaining how to reset or unlock kocaso m9100 android tablet

How do reset or unlock my Kocaso m9100 android tablet It locked after not...

Kocaso M M9100... | Answered on Aug 28, 2015


pay your bill

Kocaso M M9100... | Answered on Jul 07, 2015


You probably need a factory reset.......go here and download the reset program just follow the instructions




http://register.kocaso.com/firmware.html

Kocaso M M9100... | Answered on Jun 05, 2015


see link below

http://www.fixya.com/support/t15779772-kocaso_m9100_user_manual

Kocaso M M9100... | Answered on Jun 05, 2015


The app has crashed.

Try performing a power reset. There should a power reset button near the charging port.
It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button
inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours
before using it. If you leave it on the charger for longer than the allocated time, you will go
back to having the same problem as before.

Support Troubleshooting Guide

Kocaso M M9100... | Answered on Mar 15, 2015


Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.

Kocaso M M9100... | Answered on Mar 15, 2015


The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at Company Contact us to setup your request.

Kocaso M M9100... | Answered on Feb 22, 2015


You need to re-load the firmware, see here Support Firmware

Kocaso M M9100... | Answered on Feb 22, 2015


Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
Support Troubleshooting Guide

Kocaso M M9100... | Answered on Feb 22, 2015


Return the tablet and keyboard to the supplier and get your money back

Kocaso M M9100... | Answered on Feb 22, 2015


This is the sleep mode intended to conserve battery. To change the setting, start from your tablet's home screen and follow these steps:

Settings > Display > Sleep > choose time
Support Troubleshooting Guide

Kocaso M M9100... | Answered on Feb 22, 2015


Get your money back from the supplier for both tablet and keyboard.

Kocaso M M9100... | Answered on Feb 22, 2015

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