20 Most Recent Alcatel One Touch Fierce 2 7040N Smartphone - Metro PCS Questions & Answers


Try connecting to the latest DC client unlocker to see if the file is available if yes get it unlocked on DC client

Alcatel One... | Answered on Aug 11, 2018


The only way is to do a factory reset on the device. That will wipe out all data and you will lose it.

Alcatel One... | Answered on Apr 19, 2017


Your carrier does not have coverage in your area, a cell tower is down or you phone is not working right.

Alcatel One... | Answered on Oct 07, 2016


See if it works in another phone if so then something up with yours see if the contact points it connects to are all sticking up. If any are not up the same as others or slightly out of shape be really careful and slowly fix them be careful to not break them. Hopefully you haven't scratched the simple card contacts to much failing it take to shop. Hope you get it sorted

Alcatel One... | Answered on Feb 12, 2016


Power phone down, remove SIM and clean the contacts, re-insert SIM, power on. What happens then?

Alcatel One... | Answered on Feb 11, 2016


quit sitting on it I have been told

Alcatel One... | Answered on Jan 17, 2016


Hi Georgia:
You will need to direct this question to your service provider.

Alcatel One... | Answered on Dec 30, 2015


Not enough information. Various thing could cause this issue. Give a better description of what's happening, rephrase your question. Reset your network settings.


Good luck and thanks
Questions? Just ask! Mr.Mike

Alcatel One... | Answered on Nov 27, 2015


usb memory is external to the phone you will need a usb memory stick to add memory

Alcatel One... | Answered on Nov 22, 2015


could be a battery problem? or maybe the screen is gone?
if you have a warranty on it get it where you've bought it.
and they should either replace your smartphone, or fix the issue.

Alcatel One... | Answered on Sep 19, 2015


Hey Roger,
  • Try restarting the phone. If that does not work, you may have to reset the phone.
  • Or take it to Metro PCS.
Here is a link to Alcatel Support:
Good Luck!
Select your Phone

Alcatel One... | Answered on Jul 06, 2015


Hi Jeannie have you tried rebooting your phone?

Alcatel Cell... | Answered on Nov 07, 2019


Hold the power on/off button for at least 30 seconds. It fixed my exact issue ??

Alcatel Cell... | Answered on Nov 03, 2019

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