20 Most Recent Sony STR-D965 Receiver Questions & Answers


does the tv have an optical audio out jack? that would be the simplest way

Sony STR-D965... | Answered on Oct 08, 2013


Best way to fix this is to take off the board that is over the power button and hot glue the button back in place. Only apply glue to the side of the button where it hinges - the other side needs to move freely or it won't contact the switch and operate correctly.

Sony STR-D965... | Answered on Dec 26, 2012


Generally speaking, an amp attempts to protect itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'nekkid'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Check for loose speaker connections at the speaker as another possible root cause for intermittent shutdown.

Sony STR-D965... | Answered on Aug 24, 2011


Generally speaking, an amp protects itself from heat, shorts and overloads by refusing to turn on or stay on.


Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.


You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.


If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.


If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Sony STR-D965... | Answered on Feb 25, 2011


its a common problem when the amplifier outputs are shorted and need to be replaced. put tinfoil on the fuses and watch it smoke

Sony STR-D965... | Answered on Nov 04, 2009


disconnect all speakers and try volume on its own.Then try one speaker at a time and increase volume this will help you if one speaker is bad.If unit acts up no matter what you do ..Then theres a good chance you need to send it to a shop .Try to find one thats sony authorized..thanks

Sony STR-D965... | Answered on Aug 05, 2009


Probably the changer mechanism has failed. You will have to disassemble your Sony unit to salvage the discs. As a test, try playing a single disc. You may be able to use your Sony in a limited way.

Sony Audio... | Answered 17 hours ago


Take it apart an on the rear of the display you will see capacitors. You will probably see an end cap that is domed. Just replace them all.

Sony Audio... | Answered on Dec 10, 2019


Try this and let me know. First unplug the unit. Plug it back in. When you first push the power button, you should hear 1 click followed by another withing 5-20 seconds. My guess is that you don't hear the second click. Am I right?

Sony Audio... | Answered on Nov 30, 2019


You have this backwards. Applicable code(s) will be found in the remote control, if it is compatible.

Sony Audio... | Answered on Nov 28, 2019


Applicable code(s) will be found in a compatible remote control.

Sony Audio... | Answered on Nov 28, 2019

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