20 Most Recent SmartDisk FireLite 40 GB Hard Drive - Page 2 Questions & Answers

i had a 500 gb pata drive which was read just fine, it's possible that it was just the file system on the drive. if you still have it plug it back in go to disk mgmt and try to format the entire drive with fat32 or exfat, or even ntfs.

If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

SmartDisk... | Answered on May 12, 2012

you will need to reformat the drive. it sounds like it was just formatted for MAC only.
to do this open computer management and select disk management under storage. select the firelite drive and click format. please note these are settings for windows 7.

SmartDisk... | Answered on Feb 16, 2012

Try using a PC

SmartDisk... | Answered on Sep 06, 2011

The Mac searches for peripheral devices on startup.
Try plugging in the drive and turning it on and THEN starting the Mac.
If the Mac does not acknowledge or see the device, then
check your cable that connects the device. Use a known good cable
to connect it. Then repeat the above procedure.

SmartDisk... | Answered on Aug 29, 2011

Yes, most software supports this natively.

You can only backup 1 pc at a time though (whichever the drive is connected to).
also, If the disc is only 40gb you may not be able to back very much up onto the drive.

The program I use is ez-backitup

It's pretty simple, you just select the files you want to backup, save the job and it will ask you where to back it up at, When it runs it pretty much just recreates the files and folders on the external drive, so you can look at them later if you want, they are not in some compressed file or anything.

SmartDisk... | Answered on Aug 29, 2011

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap if this solution does not work and you might need one
hope this helps you

SmartDisk... | Answered on Aug 18, 2011

hi Liz:) this could be the end of the drive or it could be somthing simple like a bad usb cable or port. im assuming you are using a windows operating system. first attach the external drive to your computer. then goto start menu and right click on "computer"(my computer for XP)/ select manage/ select storage/ select disk management/ now look for your drive. if you don't see it try a different usb port(s). if you still cant see it try a different usb cable(s). if none of this works try plugging the external drive into another computer just to be sure but if none of this works then the drive is shot sorry:( hope this helps but if you have any more questions just ask:)

SmartDisk... | Answered on Jul 31, 2011

Yes I would take the Harddrive out of the SmartDisk FireLite external harddrive, and install it into an economical external enclosure.

Looking up reviews just now I know that it's a laptop sized harddrive that's inside.
(The Harddrive inside is 2.5 inches across in width. 2-1/2 inches)

I don't know however if it is an IDE or SATA unit.
But you will know once you get the case open, and view the Harddrive inside.

One example of a 2.5 IDE external enclosure,


One example of a 2.5 SATA external enclosure,


One example of an external enclosure that will support IDE or SATA harddrives that are 2.5,



SmartDisk... | Answered on Jul 04, 2011

After a quick check, it seems as if SmartDisk have disappeared off the face of the earth (or at least the internet). Strange. I did find the following phone number (which you may have also found in your search), it might be worth trying that if you haven't already (note I have not checked it myself, so no idea if it still works):
01252 530960
Note also this is a UK number (I can't find a US one). To be quite honest, I doubt this will work.
If that doesn't work, then I'm afraid there's not a lot you can do yourself if its the motor that has broken. The next move would be to take it back to the recovery specialists, explain your situation, and see if they can recommend anyone who might be able to replace the motor (if they won't do it themselves).
By the way, thanks for clearly wording your question, it makes life a lot easier when people do that.

SmartDisk... | Answered on Jun 01, 2011

if your computer is 5 yrs or older it might not support windows 7 also you will need a minimum of 2GB of RAM to install windows 7
hope this helps


SmartDisk... | Answered on Apr 28, 2011

There are a few possible causes for that. Here is an article on troubleshooting external hard disk problems:

Hope it helps!

SmartDisk... | Answered on Apr 13, 2011

1. It may be due to the electronics in the USB case.
You can purchase a new case and install the hard drive and connect to the USB port to your laptop/PC.
If the drive is not seen after this then the drive itself may be damaged.
If you disconnected the USB drive without "safely removing it in Windows it may have damaged the hard drive controller.

SmartDisk... | Answered on Mar 18, 2011

if you want to recover the data, http://www.google.com/search?hl=en&q=data+recovery+software&aq=f&aqi=g-e10&aql=&oq=

SmartDisk... | Answered on Mar 05, 2011

Not sure what you're asking. Do you want to delete all the content on the HD?
The actual process for this differs slightly for PC versus Macs.

Of course, you will want to back up anything that you might want to keep, because once it's done - it's done!

The easiest way to do this is to reformat it.

With a Mac, you can use the Disk Utility (HD/Applications/Utilities/Disk Utility.app). Click on your external drive on the left-hand side, then click on "Erase" in the toolbar at the top of the window... and go on from there.

With a PC, go to Computer Management (Start/Settings/Control Panel/Administrative Tools/Computer Management). Right-click on your external drive and choose "Format", then follow the instructions.

Good luck!

SmartDisk... | Answered on Mar 02, 2011

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