Questions & Answers
You can download the device drivers from Dell WEB site,
the support download page. Make sure you select your model desktop or laptop,
better still, type in the Service Tag number, it is printed on the label on the
bottom of the laptop and on the back or sides of a desktop. (If the Service Tag
label is missing then go into the BIOS setting and on one of the BIOS pages,
the Service Tag number will be displayed). This will open the page where the
specific drivers for your model computer are located. Also make sure you select
the Windows of the drivers for your Windows operating system. Click on this
link to download the drivers: -
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How can i install my dell gx60 to factory setting
Dell computers will have a recovery disc set or recovery partition. If when booting the computer you see a option for (the F# key will vary) F11 Recovery, press that and follow the prompts for a "Destructive Restore" Otherwise you would need to insert the first recovery disc and follow the instructions on your screen. Sometimes the manufacturer doesn't include the discs and there will be a program on your computer to create a set or you can order a set from Dell.
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I tray to changing 3 new keyboards but still reads the problem. What's your problem?
OK what type of keyboard are you using Serial or USB? A serial type
keyboard has a round end that plugs into the computer's PURPLE port (the
Green Port is for the mouse).
A USB type keyboard has a flat end that plugs into one of the computer's usb ports.
If you are using a Serial (Round end) type keyboard, it is not Plug and
Play (meaning you cannot unplug it or plug it in while the computer is
running or it will not be recognized). You can only plug or unplug the
serial keyboard when the computer is off. If you turn the computer off
and plug it in good then reboot and you still have a problem then since
you have tried 3 different keyboards, maybe the Purple Serial Port
where the keyboard plugs into the computer is bad. Try a USB Type
A USB (Flat end) keyboard is Plug and Play. You can unplug and plug it
while the computer is on. Also you have the luxury of plugging it into
any one of the computer's usb ports.
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At at start up it says keyboard failur
Turn the computer off. Unplug the keyboard then put it back in snuggly. If your keyboard is the Serial type (the end that goes into the computer's Purple Port is Round) then it is not plug and play. By that it means you cannot plug or unplug the keyboard while the computer is on or it will lose connection. If your keyboard is the usb type (flat end goes into one of the computer's usb ports) then it is plug and play and you don't have to have the computer turned off to plug or unplug it.
You can always try another keyboard if the issue is still there.
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Driver of sound
The Dell Support web site only offers audio drivers for Windows XP
or earlier versions of Windows.
If you are using Windows Vista or 7 then you will probably have to rely on the default audio driver that these versions of Windows will load automatically when installed as Dell do not offer an official device driver for these versions.
The alternative approach if the built in sound device is not recognised and you cannot find a suitable device driver would be to buy either an internal sound card or a USB sound card - the latter just plugs into the USB port, provides the normal audio sockets and can be used to connect your speakers, headphones, microphone etc.
217 views | 1 helpful votes
MY DELL PC HAVE SOUND
Hi antonykionyoDELL OPTIPLEX GX60 DESKTOP PC AUDIO/SOUND DRIVER You don't
say which Operating System you use, so my answer will be presented in general,
Windows terms. If yours is a non-Windows Operating System, consider applying
the logic and principles involved here to your own Operating System and, if in
doubt, please feel free to add a Comment or Clarification to this Question, including information about your Operating System.
the status of the Audio Device and the Audio Driver in Device Manager.
(My) Computer > (System Properties) View System Settings > Device Manager
tell you if the Audio/Sound Device is installed and functioning properly and if
the Audio/Sound Driver is installed properly. If a red 'x' or a yellow question
or exclamation mark appears next to the Audio/Sound Device, then there is
probably a settings anomaly, fault, error or conflict with the Audio Device
and/or its Driver.
AUDIO DEVICE SETTINGS
Audio/Sound Device to function properly, it must be set as the Default Device:
Control Panel > (Hardware and Sound) Sounds Speech and Audio Devices >
Sounds and Audio Devices > (Manage Audio Devices) Audio > click on the
Drop Down Menu to the right of "Sound Playback - Default Device"
(preferred Default Playback Device) > select "ADI 198x Integrated Audio" > Apply > OK > Restart computer.
AUDIO/SOUND DRIVER PROBLEMS
the correct Audio/Sound Driver that relates to both the Audio/Sound Device
(ADI 198x Integrated Audio) and your Operating System, then restart the computer.
Install the Audio/Sound Driver either from the Dell Drivers and
Utilities CD or from the official Dell support website here:
Operating System is not the original Windows 2000 or Windows XP for which this PC was
designed, then it is highly probable that no Audio/Sound Driver exists for that
If you are
committed to both this PC and an unsupported Operating System but all the
other Devices and their Drivers are functioning normally except the Audio
Device or you are using Win 2000 or Win XP but the Audio/Sound Problem remains unsolvable
(faulty Audio/Sound Chip), then consider buying and installing either an internal 5.1, 7.1 or 8.1 PCI Sound Card or an external USB
Sound Card that is pre-confirmed as being compatible with your Operating
System. They can all be inexpensive. See examples here:
I hope this helps.
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232 views | 1 helpful votes
Dell Gx60 dosnt recorgnise hdd
Try renaming the Drive Name by going to my computer - manage tab. Rename the drive and then restart your computer.Else you can install Gear Driver and check. Before installing gear driver, please make sure you uninstall the existing gear driver manually rather than from add or remove programs. Manual uninstall steps are available if you simply do a google search. I had contacted online technical support for all my technical issues and all my issues are being fixed by TheBestPcDoctor.I got great help from them and now I am a computer savvy person.You can contact them @www.thebestpcdoctor.com
or via 877-407-9229
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