20 Most Recent Canon PIXMA iP5000 InkJet Photo Printer - Page 9 Questions & Answers

If you are using a third party or refilled cartridge contact the person that sold the cartridge and see if they are willing to help you. If you have a new Canon cartridge, call Canon and tell them you need a warranty replacement cartridge and why you need it. Be sure to have you purchase receipt handy. Don

Canon PIXMA... | Answered on Jun 10, 2009

That is ink or dirt on the rollers, you need to clean them by lifting the lid, as if you were putting new ink in, and wipeing the rollers that the paper runs through.

Canon PIXMA... | Answered on Jun 09, 2009

try taking the cartridge out and cleaning it then replace it after that unplug it for a couple minutes and then plug it back in and let me know what happens

Canon PIXMA... | Answered on Jun 05, 2009

Choose your operating system and download it :

Rate the solution when done :)

Canon PIXMA... | Answered on May 22, 2009

Think you need to clean the sponge that the ink cartridges sit on in the head tray they are probably blocked with dry ink. You can remove the print head and tray by lifting the lever and gently lifting it out..... go here http://www.inkjethelper.com/
to see how to carefully clean it with compressed air. I had to do this too.

Canon PIXMA... | Answered on May 02, 2009

Did you try switching out parallel cables?

that deals with this problem in most cases......

if it doesnt work

you need to change the cartridge, the problem with the printers are it tries to equally allot inks for all the pages given for printing...

so if two pages..... it prints half in each page
if its 4 pages it prints only 1/4th in each page....

change the cartridge....

if ur sure the cartridge is full.... there might be some dry blocks of ink...

try it out....

hope it helps

thank you
have a nice day

Canon PIXMA... | Answered on Apr 08, 2009

Find the similar model and follow the instruction here

Canon PIXMA... | Answered on Mar 24, 2009

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Canon PIXMA... | Answered on Mar 21, 2009

ARe you using Geguinn Epson inks? Aftermarket ones cause heaps of trouble, not all inks are equal. I suggest replaceing inks if they are not all Gen., the only parts it can be are the ink or ink head.

Canon PIXMA... | Answered on Feb 18, 2009

First, in printer properties, print a test page...How's it look?, Is there color?  If not, please remove the cartridges and be sure that you have removed all of the plastic covering from each of them and make sure you insert them correctly.  Then, in printer settings make sure you select to print in color. 

Canon PIXMA... | Answered on Feb 11, 2009

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.

Canon PIXMA... | Answered on Jan 19, 2009

Well this is a maybe solution. I have the same problem - photo print and CD/DVD Ok but plain paper = no pigment black 3eBk tank.

CRC (tasktron Ltd) (01483 776 060) are Canon service guys and they have told me it is the "purge" unit on the right of the machine that needs replacing COST??? Quote £80 + VAT. Is it worth it - I think that is a maybe as its a dammed good printer and cheap to refill - no chips! However, the ip4600 is only £70???????????

On the other hand - they could be lying! But I have reset all the main chip controls like overflow, ink absorber etc.

So it's either a new printer or £80+Vat.


Canon PIXMA... | Answered on Jan 15, 2009

If you go into Computer Management, (or Computer Manager in XP, I think..) and click on Services on the list on the left, then find the Printer Spooling Service, right-click on it and press Restart.

If you cannot find the Services manager, just click Start > Run > type services.msc and that'll bring it up and you can Restart the spooler.

NB: Sometimes there is a problem with a conflict between the Spooler service and the Fax service, and it is necessary to Stop the Fax Service, before you can Restart the Printer Spooling service, but only do this if you have problems restarting it.

Hope this helps

Chris (ziraffa)

Canon PIXMA... | Answered on Dec 31, 2008

Depending on how many - 5 orange = print head malfunction - not fitted correctly or more than likley the ribbin cable is broken or burnt out. £50 for new one.....


Canon PIXMA... | Answered on Dec 26, 2008

most probably solutions are:-

before replacing cartridge you must remove the seal strip from cartridge.

place the cartridge at proper place.

after replacement you must alligne cartrige.

hope it will fix your problem.

Canon PIXMA... | Answered on Dec 17, 2008

I think you given the wrong printing on one side. So Check the page orientation and do the printing

Canon PIXMA... | Answered on Nov 06, 2008

you will have to change this setting in printing software settings , also make sure when you print something that it says current page only or page numbers selection is set to only print the pages you want
need more help?

Canon PIXMA... | Answered on Nov 05, 2008

If printing from MS Windoze, then when you select printer from your application, select properties button, then on that page will be a checkbox for "Grayscale Printing" ,check it and you are good to go.   You will probably have to do this for each print job you send.

Canon PIXMA... | Answered on Nov 05, 2008

I'm sure a gremlin fixed it, because I have no idea....

Canon PIXMA... | Answered on Oct 17, 2008

I find that having too much paper in the carrier can cause this problem.

Another tip I use is to fan the paper before putting it into the carrier and make sure the guides are guiding and not holding the paper, i.e. don't get them too wide or too narrow.

Canon PIXMA... | Answered on Oct 07, 2008

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