20 Most Recent HP LaserJet 2430dtn Printer Questions & Answers


Common problem on this printer is for either the drive shaft for tray 2 to come lose or to break. Pull out the tray and try to rotate the roller. If it turns freely then the shaft is broken. The replacement procedure is too complex to describe here. If the roller does not turn freely then likely the pick solenoid has failed.

HP LaserJet... | Answered on Oct 12, 2016


I am assuming you are trying to connect an HP Laserjet printer to your system and the system is not detecting the printer via the USB port. What have you done thus far? Is this a printer that has been there for a long time and just now stopped communicating, or is this a new install? In it is a long-time install, check the Device Manager and verify that the printer is or is not listed. There may be an "!" on the device indicating an issue. If it is a new install, usually HP says to install the driver software first, then at a certain point, it will tell you to connect the printer and then search for it. Often connecting the printer first will result in an unsuccessful driver install/printer detection.

HP LaserJet... | Answered on Oct 26, 2015


We ran into this problem a lot when this series first came out. There is a simple sensor on the left hand side of the toner cartridge area inside the printer that physically detects that a toner is installed (or not). With the left cover off, there is a plastic bracket that holds a lever; unless it is not, then it tells you that you have no toner installed. Lame.

HP LaserJet... | Answered on Jul 14, 2015


This is a paper jam often caused by worm out feed rollers. This may actually be a false jam. Replace the feed rollers and retry.

HP LaserJet... | Answered on Jan 31, 2015


reinstall scan unit

HP LaserJet... | Answered on Nov 22, 2014


PRINTER TRY TO PICKUP THE PAPER,BUT PRINTER CAN'T.THE CAUSE OF THIS ERROOR IS FAULTY PICKUP ROLLER & SEPRETION PAD.SOME TIMES PAPER TRAY CAN NOT BE OPEN WHEN WE PUSH IN,IN THIS CASE PRINTER SHOWS PAPER JAM


VIJAY THAKUR

HP LaserJet... | Answered on Aug 07, 2014


Silly questions first: did you remove the seal before fitting the cartridge? Second, if you still have the original cartridge try swapping it for the new one and try again. It may be that the cartridge is faulty - it does happen.
The cartridge you have should have the number Q6511A or Q6511X, if it doesn't you may have been given the wrong cartridge. Another possibility is that you have paper caught in the duplexer tray. That is accessed by removing the paper tray 2 and dropping down a flap inside. remove anything still in there and restart the printer.

HP LaserJet... | Answered on Apr 03, 2014


@Yuk-Wa Chan: thank you so much... it is works!

HP LaserJet... | Answered on Jun 17, 2013

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