Cyber Acoustics... | Answered on Aug 24, 2011
If the playback device is built into the motherboard, the device may not be enabled in the BIOS. Check your BIOS settings. If your sound device is disabled, enable it and repeat this procedure.
To enter BIOS setup turn on your PC and immeadiately hold down the DEL key. (On some machines it's the F!, F2 or F10 key).
Once in BIOS setup, press the Enter key to select the first display screen, ususally titled "Standard CMOS Features". Navigate through the menus until you locate the setting for your on-board sound playback device. If it is set to "Enable" or "Auto" leave it as-is. If it is set to "Disabled." change the setting to "Enabled" or "Auto".
Follow the on-screen instructins to save yur settings and exit BIOS Setup.
If you do not have built-in sound on your motherboard you will need a sound card installed in an expansion slot on the motherboard. This card may not be present. If there is no sound card, install one and then repeat this procedure.
If you do have a playback device installed and enabled and either you have an error indication, drivers are not installed, or device manager reccommends a driver update, you will have to download drivers from either the motherboard or sound card manufacturer's web site. Also, if the drivers are installed and you no have no error messages, but you do not hear sound when you click the black triangle, you may have a hardware problem on your motherboard or sound card.. At this point, you will require some help from a qualified PC technician.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
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