- Page 3 Questions & Answers
I got an unable to clean message on my printer and
If you look at the Brother website you will find a trouble shooting guide for your machine.
In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the printhead is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !
If it isnt a stuck piece of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.
However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.
304 views | 1 helpful votes
Where can I find the manual for Brother MFC-3240c
You can find your manual at the following link:
When you select the manual it will just open in your browser. Your drivers can be downloaded at the following link:
Post a reply if you have any further questions or please rate this solution if you found it helpful. Thanks!
88 views | 0 helpful votes
While I copy documents, all
- The ink cartridges are not empty.
- If you have put in new ones make sure you have removed covers from both connections and nozzles.
Do a head cleaning on the printer:
- Push "Ink"
- Select "Cleaning" by pushing up and down arrows.
- Push "Menu/Set"
- Select "Black","Color" or "All"
- Push "Menu/Set" to start the cleaning.
Can do the procedure up to 5 times.
As a last resort you could take out the cartridges and rinse the nozzles under the tap water for a few seconds, wipe the cartridges dry and put them back in the printer.
If none of the steps help contact Brother for further assistance.
45 views | 0 helpful votes
My MFC-3240C Brother Printer reads: Unable to
Hi you can try
This works with most Brother printers
Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.
- Machine off
- Switch on the machine while holding down the “menu” button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press “99” to exit the maintenance mode
Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box
Also can try.
Press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again) press 80
then keep pressing black/mono start button until screen displays ‘purge count’
press 2783 to reset purge count
press stop/exit key
machine should return to normal
589 views | 8 helpful votes
Where is the absober pad to clean on the Brother MFC-3240c
There no easy way the printers are been made this way so you take them to the shop, but if you are handy with your hands and know what you are doing then you will need to take all apart and take out the ink pads inside the printer and clean them up make sure they nice dry when put back in, then you are going to need a program that you can find on the internet it will be called waste reset tools, or your printer will not work even after you done the clean out.
417 views | 0 helpful votes
Message states: Unable to clean. See
I have seen this too when the waste station is full. If this is the problem, it is likely time for a new machine or a reasonable repair bill.
148 views | 0 helpful votes
My MFC-3240c won't copy. Has been fine up to now
Hello may I suggest doing a simple reset of your machine. If you have not tried this please do so.
Simply unplug your printer power wire from the printer and wait about a
minute. Now plug it back in and your problem may be resolved.
Next, if this does not make sure you do not have any print jobs backed up in your computers printer cue.
This can be done by looking in the bottom right corner of your computer
monitor. look for a printer icon. If there is on there click on it and
cancel all print jobs.
Also, check for paper jam, make sure paper is not causing problem.
finally, here are the steps to enlarge and reduce. just in case there is a step you are missing.
Press options: UP or Down arrow.
Enlarging or reducing the image copied
You can select the following enlargement or reduction ratios.
Custom(25-400%) allows you to enter a ratio from 25% to 400%.
1 Press (Copy) to illuminate it in green.
2 Load your document.
3 Use the dial pad to enter the number of copies you want
(up to 99).
4 Press Options and ▲ or ▼ to
5 Press ▲ or ▼ to select the enlargement or reduction ratio you
You can select Custom(25-400%) and press Menu/Set.
Use the dial pad to enter an enlargement or reduction ratio from
25% to 400%.
(For example, press 5 3 to enter 53%.)
6 Press Black Start or Color Start.
353 views | 0 helpful votes
Unable to clean, see trouble shooting in manual
You could check for a paper Jam or foreign oblect in the machine, under the top cover and in the back cover.
If there isnt a Jam in the machine it means there is a mechanical problem. There is a sponge in this machine and once it is full it wont be able to absorbe any more ink from the cleanings. You will need to bring it in for services, they would replace the sponge and reset the cleaning counter.
Follow the link below for an athorized service center in your area.
367 views | 1 helpful votes
Unable to clean
Hi there you can try
1. Press the Menu & Mono start keys. Next press the up arrow key 4 times to make the machine enter the maintenance mode.
2. Enter 8 & 0 by using the up arrow key & SET keys.
3. Press the mono start key several times until the purge count appears on the LCD.
4. Enter 2 7 8 & 3 by using the up arrow key & set keys to reset the purge count to zero
5. Press the stop/exit key to return to the initial stage of the maintenance mode.
6. Enter 9 twice by using the up arrow & set key's to exit from maintenance mode
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
178 views | 0 helpful votes
My Mfc 3240 Brother Printer will not Print and the
When ever you get an error message like the one you are describing, there should be a numerical code with it.
Most of the time when you get an error code like this, it is a mechanical problem with the machine.
Try unplugging the power for about 5 minutes to see if that clears it out, otherwise you might as well replace it. A machine like this has been discontinued and is not worth paying for repairs.
259 views | 2 helpful votes
MY PRINTER WONT PRINT THE BLACK
If the black ink wont print, you will have to try cleaning the print head.
Press the "ink" button and select "cleaning".
You can do up to a maximum of 5 cleanings, anything more then that is a waste.
If that still doesn't work then the print head is not working properly.
You will need ot have the machine repaired or just replace it.
Given the price for repair Vs a new printer, it's better to just replace the printer.
224 views | 0 helpful votes
Printer will not print
does it bring up an error message ????
- click start then printers and faxes
- double click on your printer
- delete all jobs in the printer queue
- restart and repeat steps 1 to 3
- restart once more and ensure the print queue is empty
- try printing now..
- if you have 1 that cant be deleted, turn printer off and repeat 1 to 3
52 views | 0 helpful votes
Error message: Documer Jam, clear
There are 2 black sensor levers on the underside of the control panel, both go to sensors in the lid. If either is stuck or missing you will get that error. If both are there try blowing out with an air can.
577 views | 0 helpful votes
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