Top 20 Brother MFC-3240C All-In-One InkJet Printer - Page 3 Questions & Answers

If you look at the Brother website you will find a trouble shooting guide for your machine.

In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the printhead is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !

If it isnt a stuck piece of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

Brother... | 304 views | 1 helpful votes

Hello Blackvelvet, You can find your manual at the following link: When you select the manual it will just open in your browser. Your drivers can be downloaded at the following link: Post a reply if you have any further questions or please rate this solution if you found it helpful. Thanks! Edward

Brother... | 88 views | 0 helpful votes

paper sensor is either clogged or damaged; try to blow some air into the back cover.
good luck

Brother... | 17 views | 0 helpful votes

Keep looking there is a small piece some where in there that you are over looking.

Brother... | 76 views | 0 helpful votes

Make sure:
  • The ink cartridges are not empty.
  • If you have put in new ones make sure you have removed covers from both connections and nozzles.
Do a head cleaning on the printer:
  1. Push "Ink"
  2. Select "Cleaning" by pushing up and down arrows.
  3. Push "Menu/Set"
  4. Select "Black","Color" or "All"
  5. Push "Menu/Set" to start the cleaning.

Can do the procedure up to 5 times.

As a last resort you could take out the cartridges and rinse the nozzles under the tap water for a few seconds, wipe the cartridges dry and put them back in the printer.

If none of the steps help contact Brother for further assistance.


Brother... | 45 views | 0 helpful votes

Hi you can try
This works with most Brother printers

Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.

- Machine off
- Switch on the machine while holding down the “menu” button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press “99” to exit the maintenance mode

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box

Also can try.

Reset code.
Press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again) press 80
then keep pressing black/mono start button until screen displays ‘purge count’
press 2783 to reset purge count
press stop/exit key
press 99
machine should return to normal

Brother... | 589 views | 8 helpful votes

Hi there
There no easy way the printers are been made this way so you take them to the shop, but if you are handy with your hands and know what you are doing then you will need to take all apart and take out the ink pads inside the printer and clean them up make sure they nice dry when put back in, then you are going to need a program that you can find on the internet it will be called waste reset tools, or your printer will not work even after you done the clean out.

Brother... | 417 views | 0 helpful votes

From Brother:

I have seen this too when the waste station is full. If this is the problem, it is likely time for a new machine or a reasonable repair bill.

Brother... | 148 views | 0 helpful votes

Have you installed the Necessary Printer Drivers and Applications? Also set the MFC printer to default printer and change its status to Online. Power cycle the Printer once.

Brother... | 50 views | 0 helpful votes

Hello may I suggest doing a simple reset of your machine. If you have not tried this please do so.

Simply unplug your printer power wire from the printer and wait about a minute. Now plug it back in and your problem may be resolved.

Next, if this does not make sure you do not have any print jobs backed up in your computers printer cue.

This can be done by looking in the bottom right corner of your computer monitor. look for a printer icon. If there is on there click on it and cancel all print jobs.

Also, check for paper jam, make sure paper is not causing problem.
finally, here are the steps to enlarge and reduce. just in case there is a step you are missing.

Press options: UP or Down arrow.

Enlarging or reducing the image copied
You can select the following enlargement or reduction ratios.
Custom(25-400%) allows you to enter a ratio from 25% to 400%.
1 Press (Copy) to illuminate it in green.
2 Load your document.
3 Use the dial pad to enter the number of copies you want
(up to 99).
4 Press Options and ▲ or ▼ to
5 Press ▲ or ▼ to select the enlargement or reduction ratio you
Press Menu/Set.
You can select Custom(25-400%) and press Menu/Set.
Use the dial pad to enter an enlargement or reduction ratio from
25% to 400%.
Press Menu/Set.
(For example, press 5 3 to enter 53%.)
6 Press Black Start or Color Start.

Brother... | 353 views | 0 helpful votes

You could check for a paper Jam or foreign oblect in the machine, under the top cover and in the back cover.

If there isnt a Jam in the machine it means there is a mechanical problem. There is a sponge in this machine and once it is full it wont be able to absorbe any more ink from the cleanings. You will need to bring it in for services, they would replace the sponge and reset the cleaning counter.

Follow the link below for an athorized service center in your area.

Brother... | 367 views | 1 helpful votes

Hi there you can try

1. Press the Menu & Mono start keys. Next press the up arrow key 4 times to make the machine enter the maintenance mode.

2. Enter 8 & 0 by using the up arrow key & SET keys.

3. Press the mono start key several times until the purge count appears on the LCD.

4. Enter 2 7 8 & 3 by using the up arrow key & set keys to reset the purge count to zero

5. Press the stop/exit key to return to the initial stage of the maintenance mode.

6. Enter 9 twice by using the up arrow & set key's to exit from maintenance mode

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Brother... | 178 views | 0 helpful votes

When ever you get an error message like the one you are describing, there should be a numerical code with it.

Most of the time when you get an error code like this, it is a mechanical problem with the machine.

Try unplugging the power for about 5 minutes to see if that clears it out, otherwise you might as well replace it. A machine like this has been discontinued and is not worth paying for repairs.

Brother... | 259 views | 2 helpful votes


If the black ink wont print, you will have to try cleaning the print head.
Press the "ink" button and select "cleaning".

You can do up to a maximum of 5 cleanings, anything more then that is a waste.

If that still doesn't work then the print head is not working properly.
You will need ot have the machine repaired or just replace it.
Given the price for repair Vs a new printer, it's better to just replace the printer.



Brother... | 224 views | 0 helpful votes

You can download the user guide and the quick set up guide from here:-

The quick setup guide should get you going

Brother... | 90 views | 0 helpful votes

does it bring up an error message ????

try this..

  • click start then printers and faxes
  • double click on your printer
  • delete all jobs in the printer queue
  • restart and repeat steps 1 to 3
  • restart once more and ensure the print queue is empty
  • try printing now..
  • if you have 1 that cant be deleted, turn printer off and repeat 1 to 3

Brother... | 52 views | 0 helpful votes

There are 2 black sensor levers on the underside of the control panel, both go to sensors in the lid. If either is stuck or missing you will get that error. If both are there try blowing out with an air can.

Brother... | 577 views | 0 helpful votes

The printer head needs to be replaced. Check the brother web site for an authorized service center

Brother... | 103 views | 0 helpful votes

Remember the Movie "Office Space"?

Brother... | 100 views | 0 helpful votes

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