20 Most Recent Tomtom GO 700 GPS Receiver - Page 9 Questions & Answers

What seems to be the nature of the problem?

Tomtom GO 700... | Answered on Dec 06, 2008


1. Connect to your PC via the USB cable. Turn on the ONE LE. Select Yes to connect to your computer.

2. If TomTom Home is running, Exit. Your unit will still be connected as a USB device. (When I say Exit, I mean to be sure the program is not running in the System Tray of the lower right corner of your screen. If it is, right-click and choose Exit).

3. Open My Computer or Windows Explorer. Look for the mapped drive which is your TomTom. In my case, it is Drive letter I:. It will also likely have a red TomTom icon. (Make note of the drive letter for later)

4. Right-click on this drive and choose Properties. Choose the Tools Tab on the pop up window. The first section is Error-checking (in Windows XP). Click the "Check Now..." button.

In the next pop-up, check-mark "Automatically fix file-system errors", and then click the "Start" button. Wait for this to complete. It may or may not tell you that it fixed something.

When this is finished, close all the popup windows, and also close My Computer (or Windows Explorer).

5. In the System Tray (low-right), look for the Safely Remove Hardware icon. In Windows XP, it looks like a left-pointing green arrow above a gray rectangle. You may have to expand the System Tray with the << arrow to see this. Click it one time. Select the TomTom device by the drive letter when(it says "Safely remove USB mass storage device - drive I:.
Once it says it is Safe to Remove, then disconnect your TomTom.

6. Turn off your TomTom. With the end of a paper clip or similar (safety pin), press down on the recessed Reset button on the bottom of your TomTom. It's a little hole just big enough for the paper clip point. You should be able to feel the "click" when you press down.

7. Turn on your TomTom. Give it time to start up. The "No Maps Found" problem will hopefully be gone for you

Tomtom GO 700... | Answered on Dec 04, 2008

Have you pressed the reset button which is worked by pressing the arrow to the right of the on/off button? It worked for me.

Tomtom GO 700... | Answered on Dec 03, 2008

You have to download TomTom home, plug your device in via a USB device and TomTom home will start up. You can then download and update your files..

Make sure Tom Tom Home has finished updating your device before you unplug it or you will corrupt the device and render it useless..



Tomtom GO 700... | Answered on Nov 26, 2008

A friend examined the Tomtom and there was a reset buttomunderneath. We pressed it and hey presto it worked!!

Tomtom GO 700... | Answered on Nov 20, 2008

What you report is very very common. It's also common with other electronic stuff with similar type batteries. I ahve a portable DVD that charges OK 100% and will run for hours after a full charge but If I( charge it , then leave it for a day , the battery has gone flat or nearly flat . Doesnt present any problem or appear to do harm to the battery as it's been like this for about 2 years now. It's just inconvenient , thats all.
My Tomtom is the same , so I did a little modification . I used a read switch ( very tiny ) and broke into the battery cable inside the tomtom and connected the 2 resulting ends to the read switch then positioned the read switch at the back of the tomtom so it would be near to the tomtom mount when affixed . I then glued a small magnet onto the tomtom mount. The result is : The battery inside the tomtom is made disconnected when the read switch opens and it opens when its taken off the mount because it needs the magnet to be closed. ie . the read switch closed when a magnet is put near it and opens when a magnet is removed ( read switch is magneticly operated ). So now my battery doesnt drain as it has no connection to it to drain through. The tomtom will only switch on when its slotted onto it's mount . good luck.

Tomtom GO 700... | Answered on Nov 16, 2008

Hi, I probably cant answer all of your questions but I might help with some of them. You should be able to access your TomTom 710 without removing TomTom home software from your PC. It should be accesses as a drive through the USB connection in "my computer" on your PC. When a USB device is connected to your PC it appears as an external drive. Therefore you should be able to delete , load onto , or format the TomTom hard drive ( or with some other models the SD card ) as you would a normal drive . ( an example of this is where you might have a camer with SD memory card and relevant manufacturers software on your PC . you might connect your camera to the PC via USB and the camera software on your PC automaticly detects the camera for it to eb accesssed . However , the camera and it's SD card can also be accessed seperatly by going to "MY Compter" and it should also be visible there as an external UDB device / external drive ) . Now .. to another another question . If you do un-install TomTom home , I dont think it will also delete any backup of your TomTom , it will only delete TomTom Home software . ( the word "think" is mentioned because I have never tried this ). Besides that , you can choose in tomtom home , where you want any backups to reside , so you could save backups via TomTom home to a CD for istance. If you did that , then you would have the backup on a CD rather than your harddrive which means you could safely un-install TomTom home knowing that if it also removed any saved backup you would still have the CD with a backup on it. So , to summerise.... If it were me , I would make a backup of the TomTom by simply copying all the files on it by opening the TomTom up as a folder in "MY Computer" , simply drag any files and folders from the TomTom into a folder I have prepaired ( call it for instance "my tomtom backup" ) on my PC . Then I would format the TomTom drive then reinstall the backup and see what happens. If the TomTom still doesnt work properly , I would Format the tomtom again then use TomTom home to obtain all relivant files , then copy only the maps and .MAC files ( these are the authorisation files for the maps ) from my Backup to the TomTom manually ( not from tomtom home ). I would guess that would result in a working TomTom again ... Good luck.

Tomtom GO 700... | Answered on Nov 16, 2008

I am STILL trying to download the latest Wester Europe Maps to my Go 700. But I have found this answer to your question. Any tips on how I down load the v7.20 to my TomTom? good luck.

When navigating to a location in the UK or The Netherlands you should be able to enter full digit postcodes.
If you are only able to enter 4 digits, follow the instructions below.

  1. Download the file below and save it to your computer.

    downloadbutton.gif wezipcodes715.zip (10.5 MB)

  2. Extract the contents of the downloaded file to your desktop (on PC right-click the downloaded file and select Extract to).

    You will now have a folder called 'zip' on your desktop.

  3. Connect your TomTom device to your computer.

  4. If you are using a PC click Start > My Computer and double-click the icon for your TomTom device.

    If you are using a Mac click the icon for your TomTom device on your desktop.

  5. Copy the complete 'zip' folder to your TomTom device.

    Note: The 'zip' folder should be copied to the 'root' of your TomTom device. This means not inside one of the folders.

Tomtom GO 700... | Answered on Nov 11, 2008

Make sure you download the lates Home software - probably availalble at www.tomtom.com

After you say yes to conect to the computer and the screen goes black - jut re-press the on button on the GPS while it is still connected to the computer - it will then work. I also try to open the GPS as an external drive which forces the identification of files while TomTom home is working.

Tomtom GO 700... | Answered on Nov 08, 2008

Go to Change Preferences > Arrow Over once and select Manage Maps > tap Switch Map, and select North America.

Tomtom GO 700... | Answered on Nov 06, 2008


What it currently 'might' be: PvShell.exe
What you need to change it to: explorer.exe

CeRegEditor is free and will allow you to do this.

Tomtom GO 700... | Answered on Nov 04, 2008


Tomtom GO 700... | Answered on Oct 31, 2008

I sugest you unsubscribe then subscribe again.

Thanks for using FixYa!

Tomtom GO 700... | Answered on Oct 17, 2008

there is a reset button on the bottom of the unit ,take a paper clip or pin and pus in for abut 30 seconds then try to turn on.the reset is a small hole about a 1/4 inch from front of unit on bottom it says reset withan arrow pointing to hole

Tomtom GO 700... | Answered on Oct 17, 2008

Try giving it a full charge. I used different model Tom Tom that would not turn on even if plugged in until after the battery was recharged.

Tomtom GO 700... | Answered on Oct 17, 2008

no you dont know what it is so you cant have my money thats why you offer this i have been down this road before and you all should be ashamed of yourselfs next time someone needs your help just say i dont know its easy and nice

Tomtom GO 700... | Answered on Oct 13, 2008

this is not a fault of yours but with tom tom, as long as you've got a valid subscription then you're ok,
it's a problem that happens at their end and they usually give it high priority, try again tomorrow,if still no good then phone tom tom on 08451610009

Tomtom GO 700... | Answered on Oct 12, 2008

I'm not sure that would help at all. An external antenna is useful if you are inside a vehicle to get around the signal being blocked if your gps is inside but from the sounds of your description, you are being blocked by the buildings. What you need is line of sight to the satellites so the gps can triangulate your location. The more satellites it can see, the better. If it cannot locate at least 3, it will not work.

Tomtom GO 700... | Answered on Oct 11, 2008

you might want to try:

-- plug to the electrical charger, reset for 15+ secs
-- connect to the computer, download Tomtom app and try updating the application

I had a 2006 purchased go 700 and did the above and it is working much better with latest application.

Tomtom GO 700... | Answered on Sep 30, 2008

My daughter had this problem and it actually turned out to be the cigarette lighter connection. The fuse needed changing and bingo all working well now! Check you have a green light on the charger cable going into your cigarette lighter - if you dont its probably the fuse.

Tomtom GO 700... | Answered on Sep 23, 2008

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