Quinny Buzz Jogger - Answered Questions & Fixed issues


First remove the front wheel assembly from the pushchair by pressing in the two buttons on the sides and pulling it out.

Now look more closely at the assembly - on one side, just where it bends at an angle you will find a small hole, a couple of millimetres across. Take a small screwdriver or some other thin object and push it into the hole a little way, which presses a metal catch inwards, releasing the swivel assembly. While continuing to push this in pull the swivel assembly apart - grasp the wheels in one hand and the L-shaped plastic housing in the other and pull them apart.

Now clean all the surfaces with a piece of strong cloth.

When all the surfaces are very clean, take a can of TEFLON SPRAY and spray it onto all surfaces that rub against each other, before reassembling the wheel unit. Silicon grease is a cheaper alternative, but the teflon spray is supposed to be the best for lubricating all moving parts on the Buzz. Whatever you do, don't use WD40.

Hope this helps! Dan.

Quinny Buzz... | Answered on Feb 20, 2018 | 2,571 views


Hi Lindsay

Not something we can advise you to repair yourself. Chassis would need to come in for our engineers to provide inspection / repair. If it is a 2008 model or younger we can provide this service. Standard charge is 39.99GBP and this does include courier collection & delivery of the product. Contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to book it in.

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Quinny Buzz... | Answered on Jul 04, 2017 | 926 views


Hi - Please contact Quinny customer care by visiting the International Website and using the Contact Us tab - Quinny urban strollers and buggies

Quinny Buzz... | Answered on Jun 05, 2017 | 422 views


Hi - Please can you visit the Quinny page and use the 'contact us' tab for your enquiry to be directed to the customer care team in your country who can help you. http://www.quinny.com/international

Quinny Buzz... | Answered on Jun 05, 2017 | 1,499 views


For assistance with BOB stroller please contact BOBGear

Home BOBgear

Quinny Buzz... | Answered on Jan 03, 2015 | 410 views


Hi
No, the attachment for Quinny Buzz rear wheels changed in 2009 so current style rear wheels are not suitable for use on pre-2009 model chassis.
The front wheel fitting has not changed.
Dorel UK Customer Service

Quinny Buzz... | Answered on Nov 16, 2014 | 110 views


Hi
Could you please contact us directly to discuss -
Dorel UK Customer Service

Quinny Buzz... | Answered on Nov 16, 2014 | 78 views


Hi Carmel
Please contact us directly to discuss
Dorel UK Customer Service

Quinny Buzz... | Answered on Nov 16, 2014 | 135 views


Hi Sheila
Please contact us directly to discuss -
Dorel UK Customer Service

Quinny Buzz... | Answered on Nov 16, 2014 | 67 views


Hi,

If the handlebar requires replacement, due to the safety implications of it being incorrectly fitted, the chassis would need to come in for inspection & repair with our engineers.

If it is under 24 months old and you live in the UK please contact your retailer with proof of purchase to claim under warranty terms and conditions.

If it is over 24 months old or you no longer have proof of purchase and you live in the UK please contact the customer care team direct to book in for chargeable inspection & repair required.

If you do not live in the UK please visit the Quinny.com website, select the country you're in and choose the "Contact Us" tab for your enquiry to be sent to the relevant customer care team to help.

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Quinny Buzz... | Answered on May 12, 2014 | 79 views


Hi Angie

Please contact Mothercare for assistance. Contact Mothercare

Quinny Buzz... | Answered on Jan 25, 2014 | 198 views


I need to replace the cable in a quinny buzz handle how do you do it please

Quinny Buzz... | Answered on Oct 06, 2013 | 129 views


GO TO WWW.,BUGGYPITSTOP.CO.UK THEY DO REPAIRS TO BUZZ'S AND THEY HAVE SPARE PARTS IF YOU REQIRE THEM

Quinny Buzz... | Answered on Oct 06, 2013 | 2,104 views


In the middle of the underneath of the pushing handle, below where the hand brake lever is there should be a button. If there is, this is what you do.
1) put the foot brake on so the rear wheels wont turn.
2) unclip the clips on the frame that allow you to adjust the height of the pushing handle, they open up, and leave them open, like this the handle you push the buggy with should slide up and down.
3) pull this handle out to its tallest position
4) Hold the handle and press the button mentioned at the start in and hold it in
5) Then quite quickly push the handle down as though you were either pushing it to lower its pushing height, or shoving it away in a temper. It needs to be a firm and quick movement.

Ta da!! After a couple of tries it should click and fold up.

I hope this helps.

Quinny Buzz... | Answered on Jul 13, 2013 | 4,636 views


Hi this part comes as standard on the 2009 models and above. They can be ordered separately for older models and your local Quinny retailer should be able to order them for you. Alternatively google speedi bumper bar and you should get results for online stockists

Quinny Buzz... | Answered on Jun 19, 2013 | 903 views


Hi
If you're in the UK you can order spare parts via your local Quinny retailer or direct from the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays)
If you're not in the UK please visit the website www.quinny.com and select the country you're in, then use the "Contact Us" tab for your enquiry to go through to the customer care team for your country who can help you source spare part items.

Quinny Buzz... | Answered on May 12, 2013 | 58 views


Hi

This is not feedback we've heard before! Remember there are two places to adjust the harness - underneath the shoulder harness pads and at the waist position. To adjust underneath shoulder harness pads you need to undo the popper from the harness, slide the pad down the length of the harness and adjustment point revealed to make harness smaller.

Quinny Buzz... | Answered on Apr 15, 2013 | 1,128 views


Hi

We cannot provide advise on this due to the safety implications if this is incorrectly put back together again.

We must advise you do not attempt to carry out repair work yourself but that you make arrangements for the product to be sent in for engineers to provide inspection / repair work required.

If you're in the UK please contact customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays)

If you're not in the UK please visit www.quinny.com and select the country you're in. Then select the "Contact Us" tab on right side of screen for your enquiry to go through to the customer care team for your country.

Quinny Buzz... | Answered on Apr 15, 2013 | 62 views


Hi

If the folding mechanism has become broken it is not possible to force close the product without causing further damage.

Please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab on the right side of the screen to send your enquiry to the customer care team in your country who can advise of next steps to take for the chassis to be inspected/repaired.

Quinny Buzz... | Answered on Mar 09, 2013 | 131 views


Hi

What country are you in?

If you're in the UK please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays)

If you're not in the UK please go to www.quinny.com and select the country you're in, then choose the "Contact Us" tab on the right side of the page to contact the customer care team for your country.

Quinny Buzz... | Answered on Mar 09, 2013 | 397 views

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