20 Most Recent Fellowes W11C Confetti-Cut Shredder Questions & Answers

I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Fellowes W11C... | Answered on Aug 19, 2015

Check if the power cable was not damaged or pulled out of the connection during the mishap.

Fellowes W11C... | Answered on Jan 07, 2015

Sounds like the drive gears are stripped out, unless under warranty, the only option is to replace it.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/sean_54c3a3dc48a7773c

Fellowes W11C... | Answered on Aug 21, 2011

There is a switch to put it in reverse. This is not a sensor problem. All the sensor does is detect something in the slot.
I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.

Fellowes W11C... | Answered on Feb 26, 2011

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