20 Most Recent Canon MP830 All-In-One Printer Questions & Answers


This is an error indicating a problem with the Logic Board Assembly. It's probably not worth fixing, with printer prices being fairly low.\

According to the MP800 Service Manual:

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (COPY button), or
Alarm LED Lit in Orange)

Service call errors are indicated by the number of cycles the Alarm LED and COPY button blink, and the corresponding error
code is displayed on the LCD.

*Cycles of blinking in orange (Alarm LED) and green (COPY button) - 20 times

*Other hardware error - Error

*Error Code - [6500]

*Conditions - The PCI bus error is detected by the ASIC.

*Solution (Replacement of listed parts, which are likely to be faulty) - Logic board ***'y

Canon MP830... | Answered on Jun 26, 2015


Regarding your Pixma MP830 printer inquiry (Canon PGI-5 / CLI-8 ink cartridges) and A200 error message, most likely the built-in PRINTHEAD is reaching it's end-of-life and may need to be replaced with a new one. Typically, the average printhead only produces ~4000 to 5000 pages before it electrically fails.
For information on PRINTHEAD failures, please refer to our support page: http://inkjet411.com/?page_id=2934

However, let's run thru the full checklist to screen out additional variables:

Canon A200 Error, Troubleshooting:

Replace ink cartridges if they are empty:
At the risk of stating the obvious (frequently not so obvious in the heat of the moment), find out if the ink cartridges are empty. When in doubt, try a new Canon original ink cartridge to see if this corrects the error.


A data cable of print head is open:
Did you just replace an ink cartridge? Perhaps you shifted a data cable to the print head.


Replace PRINTHEAD if it is damaged. Refer to Canon.com for replacement part.


Turn off the printer for some time

In other troubleshooting tips we have advised any inkjet printer not seeing regular usage to run a test print page. If you are making heavy usage of a Canon inkjet printer, consider giving it a break. This will avoid saturating the printhead with heat, prolonging useful service life.


Update the printer driver:

If you have followed all this with no success, from the printer menu (not computer) push the buttons to get a demo or test page. If everything is ok when you do this, however you get the service error code A200 when you try to produce something productive, odds are good, the print driver the computer is using has gone south (corrupt). When printing on a network, a corrupt printer driver can spread like an unwanted virus. Depending on the network, a driver that has gone rogue may be seen as an updated driver, which network will 'helpfully spread' as an update.

CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD failures. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!

Canon PGI-5/CL-8 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=4SSnu4XhWG0

-----------------

However, if your printer works routinely after inserting a brand new Canon OEM (original) PGI-5 and CLI-8 ink cartridge(s) in it, this will confirm the cause of failure.

Please visit http://www.inkjet411.com for more information or contact us directly at INKJET411HELP@GMAIL.COM

-----
NOTE: For North American ink refill store locations and details on ink refill pricing:

Costco USA Ink Refill Service (453+ stores): http://www.costcoinkjetrefill.com
Costco Canada Ink Refill Service (52+ stores): http://www.ca.costcoinkjetrefill.com
Costco Mexico Ink Refill Service (38+ stores): http://es.costcoinkjetrefill.com/
Costco United Kingdom (select stores): http://uk.costcoinkjetrefill.com/

Fry's Electronics Ink Refill Service (34 stores): http://www.frys.com/ads/page51

Best Buy Canada (4 stores): Downsview, Sherway, Toronto, & Vancouver

Micro Center Ink Refill Service: http://www.microcenter.com/site/content/refill-service.aspx
(8 locations are providing ink refilling services)
--------

-Thank you

Canon MP830... | Answered on Apr 15, 2014


Good Day Atzkie!

The error 5B00 in Canon MX328 is a waste ink tank full. The printer detected the number of times that the cartridge has been refilled and counted the volume of the waste ink that flows out from the cartridge to the absorber pads.

You can clear the error on the printer using a MP reset tool. This tool will reset the counter for the waste ink tank.

First of all you will need to download this MP328 tool and run it on your system.
To download, go to http://www.ziddu.com/download/15321203/MP328.exe.html.
Click the download button, then, enter the verification code before hitting another download button.
Click the save button to start downloading.

This is the procedure:

Connect first your printer directly to your computer via usb cable.
1. Make sure the printer is recognized by your computer.
2. Make sure that printer is set as default printer.

Set your printer in to Service Mode
1. Turn off the printer.
2. Press and hold down STOP/RESET button (red circle with inverted triangle)
3. While holding down STOP/RESET button, press and hold down ON button (power on button)
4. Release the STOP/RESET button while holding still the ON button.
5. While holding down ON button, press twice the STOP/RESET button
6. Release the ON button.
(On LCD control panel it will display Service Mode. Wait for a few seconds to display "IDLE" - that is the time when printer is set to Service Mode)

After setting the printer into service mode, run the MP328 tool.

Run MP328 Tool
1. From your download folder. Double click the MP328.exe to display the Service Tool window.
2. Once Service Tool window appear, press the MAIN button.
bongkito_5.jpg
(It will take sometime to finish the transaction. You will see that the "IDLE" message disappear during the process. You will hear sounds from a series of movement inside the printer. Once finished, it will display "A function was finished") Click the button

3. Press the EEPROM Clear button
bongkito_6.jpg
(It will take only a few seconds to finished the process)

3. Lastly, press the EEPROM button
bongkito_7.jpg
(It will take only a few seconds to finished the process)



After the procedure has finished, close the service tool window and restart your printer.
On your printer, it will ask you to set the language and country for final setup.



That's it Atzkie, that will fix your 5B00 problem.

If my solution was helpful, please feel free to accept my solution by pressing the YES button.

Canon MP830... | Answered on Nov 28, 2013


First of all do not plug your printer into a power bar.
Make sure all packing tape is removed and there are no jams.
Check your power cable to ensure it is plugged in and it is not damaged be sure there are no cracks or splits.
If the power adapter is heating up while the printer is off. you may just need a new power adapter.

Canon MP830... | Answered on Oct 25, 2013


Some printers retain memory of last programe and you may have
to cancel this out before you can move on ,check your troubleshoot
page in your manual if you have one to do this, or you may have to
go to default/factory settings and activate. If that dosn't work ,disconect
from mains supply and leave for about 15 minuets to let it reset and try again..?goodluck...T.C.

Canon MP830... | Answered on Mar 31, 2013


Do a random internet search type in canon mp830 error code 6A00
to see whatt that code means

Canon MP830... | Answered on Jan 21, 2013


simply put, yes

Canon MP830... | Answered on Jan 06, 2013


Blocked print head nozzles
Inkjet printers need to be used frequently to prevent blocked print head nozzles. You may have blocked print head nozzles.
Try the printer maintenance to clear the printer nozzles.
After several deep cleaning attempts and there is no improvements in the print then a new print head is required. Also try -
A new print head maybe expensive and it maybe more cost effective to purchase a new printer.

Canon MP830... | Answered on Nov 22, 2012


No, spare parts are not available.

Canon MP830... | Answered on Oct 17, 2012


1. Turn off the printer. Disconnect the power cable and USB
2. Open printer cover
3. Spray lubricant on the gears

12_20_2011_5_28_46_pm.jpg

Canon MP830... | Answered on Dec 20, 2011


The printhead has either become too clogged to flush out with with the internal cleaning operation (which uses a LOT of ink), OR, the nozzles are not firing. If after several cleaning operations there is still no significant improvement, you will need to replace the print head. I see this frequently with Canon and Epson, and Brother inkjet printers. Usually, it is due to leaving the printer idle for too long, or removing a cartridge and not replacing it right away. The air gets to the residual puddle of ink in the head and dries it. Also, using compatible or refilled cartridges can risk clogging because the ink formula is not an exact copy of the genuine Canon formula. I recommend using only new Canon carts for replacement, and do not mix Canon with non-Canon carts.

You can find the replacement print head by Google searching "MP830 print head". Prices can vary from around $70 - $90. Changing it out is fairly simple. You only need to lift a lever that holds the head in place. Make certain that it is squarely seated, and then run a few pages of a color document, or do a couple of standard cleaning operations to "prime" the head.

Make sure the hed is NEW and not used or "refurbished". Here is one source on eBay that sells it for $78.00:

http://compare.ebay.com/like/330643273134?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar&_lwgsi=y

Canon MP830... | Answered on Nov 28, 2011

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