20 Most Recent Maytag Neptune MAH5500B Front Load Washer Questions & Answers


Could be excessive detergent used

Maytag Neptune... | Answered on Jun 06, 2019


you dont need to reset the times, all that has changed is the soil type. in example, light, regular or heavy. that is what causes the times to change.
you just need to push the options button until it shows the type of cycle you want.
also make sure you have the proper cycle selected and then look to see what other options are selected. you just have too many options turned on, so look at the controls to see what is different then you remember.

Maytag Neptune... | Answered on Jan 20, 2019


does it say do in the display as if the door is open??

Maytag Neptune... | Answered on Nov 23, 2018


Sounds like control board is defective

Maytag Neptune... | Answered on Oct 27, 2018


For troubleshooting assistance please click on the following link

http://maytag.custhelp.com/app/answers/detail/a_id/2027/kw/continues%20to%20fill/p/293/r_id/108284

Maytag Neptune... | Answered on Aug 31, 2018


Could be damaged door seal or possibly faulty door hinge.

Maytag Neptune... | Answered on Mar 02, 2018


Try spin only cycle. Should drain water then spin. If that doesn't work it may be the power outage started as a power spike and fried your control board. Good luck.

Maytag Neptune... | Answered on Mar 01, 2018


the sensor is not working properly

Maytag Neptune... | Answered on Feb 23, 2018


well logically as superintendent you would be contacting the manufacturer of the machine and getting the details from them
or better still the land lord should be getting the details and passing them on to you or have the service agent come in and do the job for you as the cost is a tax deduction for him

Maytag Neptune... | Answered on Feb 05, 2018

Maytag Neptune... | Posted on Jan 26, 2018 | Be the first to answer

Maytag Neptune... | Posted on Jan 25, 2018 | Be the first to answer


there could be a multitude of reasons for this I would call an engineer for a quote first eric

Maytag Neptune... | Answered on Jan 17, 2018


Suggest use detergent designed specifically for your model.

Maytag Neptune... | Answered on Jan 16, 2018


Non HE detergent will cause your front load washer to have odors. If you do use HE detergent and still have the problem,use the "AFFRESH" product in the washer to neutralize the odor.

Maytag Neptune... | Answered on Jan 11, 2018


If you mean your laundry sink, then mix 1 cup baking soda and 1 cup vinegar together and pour it into the drain. Let it sit in the drain for a few hours and then flush the drain with hot water. If you are tslking anout your washing machine you can buy a washing machine cleaner to get rid of the smell.

Maytag Neptune... | Answered on Jan 09, 2018

Maytag Neptune... | Posted on Jan 04, 2018 | Be the first to answer


The "FL" is indicating that the door has failed to lock or it locked but the control does not sense the door has locked.

It could be caused by:
faulty door lock solenoid
loose wire connection
faulty door lock switch
faulty door lock sense switch
bad control board

I recommend calling a service technician to diagnose and repair your washer.
but try this first just in case....unplug it for 1 minute plug back in and see if the fault code clears.
good luck.

Maytag Neptune... | Answered on Jan 03, 2018


goto ( https://www.maytag.com/ ) click on service then on contact us

Maytag Neptune... | Answered on Dec 21, 2017


The best suggestion I can givefor this is to use a tablet called Affresh.
http://www.affresh.com/
This is a great cleaner for all HE washers. I hope this helps.

Good Luck!

Maytag Neptune... | Answered on Dec 15, 2017


here is a website you can view a bulletin on the error code DC pertaining to your washer

http://fixitnow.com/wp/2009/06/11/e3-and-dc-error-codes-in-maytag-mah6700-8700-and-9700-washing-machines/




Maytag Neptune... | Answered on Dec 01, 2017

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