20 Most Recent HP Officejet Pro L7680 All-In-One Printer Questions & Answers


when installing the drivers turn off the antivirus software. download the latest drivers from HP, also down load the HP software on the main software page. this is the latest HP firmware and diagnostic firmware.

HP Officejet Pro... | Answered on Oct 18, 2019


please clarify what is the exact thing the printer is doing whenever you get this code>where do you see this code isiton the computer or on the screen of the printer>this might have something to do with the ink systems

HP Officejet Pro... | Answered on Jul 19, 2019


  1. Turn on the HP All-in-One.
  2. Disconnect the power cord from the back of the unit.
  3. Press and hold the # and 3 buttons simultaneously.
  4. While still holding down the # and 3 buttons, connect the power cord to the back of the unit.
  5. Continue holding the buttons until the Power button blinks.
  6. Follow the instructions that display on the unit to select the language settings.
Then when that's done, try printing, or copying items. If its still not working, check the ink and change those out and this should fix it.
Cloud Striver
If you have further questions email cloudstriver@gmail.com

HP Officejet Pro... | Answered on Dec 08, 2018


This problem "fake paper jam" is very common with this model and other several similar series, but in most cases, it's not fake, but actual paper jam which we are unable to notice it/them easily. I don't mean a large normal size paper, but broken/pieces of paper. I recommend Vacuum Cleaner or Blower trick. Uninstall cartridges {if you know how to uninstall the print head, that'd be of greater help}, Remove Papers from tray/s, Pull out the front tray {not necessary since you've already taken off the duplexer}, open the front cartridge access door, open the rear access door and lift up the scanning unit (upper unit with the ADF), Turn Off the printer, now take a Blower and give a hard blow from the front, and then from the rear, do this several times (if you are using Vacuum cleaner, use it on both front and rear). Now turn on the printer while you still working with the Blower blowing through the compartment (this will help exposing the jammed/stuck paper, if something is stuck on the gears or rollers..), again do the same from the rear and continue several times to make sure everything's clear.

Reinstall and reconnect all the components and Turn back On the machine, hopefully if you've done it thoroughly, the error message shouldn't be there anymore.

Here's another from the Hp Forum, but I myself have tried once, but if it's actual paper jam, this wont help. If in case there's mechanical issue, this will definitely help you..
Tools: (2) Medium sized paper clips
Preferable Tools: (1) Pair of pliers with rubber grips
(2) Edged tool such as wall paper knife, metal pick or toothpick to clean out gear teeth.

This fix applies to paper jams the device believes are in the rear duplexer and often occurs after a real jam that has shredded the paper inside the mechanism.
Despite the fact you've carefully cleaned out all the visible paper from inside with the cover open, paper can jam the gears used to drive the rear rollers and even the tiniest amount of shred prevents operation resulting in the impossible Paper Jam error.
HP Tech Support online and on the phone don't troubleshoot it past "clear the paper from the device than try again please" b.s.
After removing the duplexer, grip any of the four rubber rollers and attempt to rotate in either direction, if they don't move freely with little effort, then continue with these instructions.
Begin:
1. Take the first paper clip and contact the lower two brass rectangles, this fools the device into believing the duplexer is installed, keep the contacts bridged (don't remove your hand or the paper clip until Step 4.) There's no electrocution risk. 2. Press the "OK" button on the control panel to pretend the paper jam is cleared. 3. Carefully observe the pair of white gears on the left, if they seem to clutch, stall, skip or freeze then you have paper shards which are causing the jam. 4. Using a firmer grip or pliers, grip the furthest left rubber roller and rotate in either direction , the gears should rotate with your efforts and look for shards of paper in the gear teeth. 5. Use the paper clip, toothpick or any appropriate edged tool to clear the shards.
Bridge the lower contacts again and observe if the gears rotate freely, if so then you've cleared the insidious jam should be able to print until the next error from this piece of chit printer.

All the best.

Thanks for using FixYa.

HP Officejet Pro... | Answered on Jun 25, 2018


To resolve print carriage access door or ink cartridge cover open error just dial toll free number HP Customer Service Phone Number +1-800-281-3707 24*7 available for your service with the help of qualified technicians. HP Customer Support Phone Number 1 8002813707Help

HP Officejet Pro... | Answered on Sep 15, 2017


Please follow these steps:
•1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
•2
Turn off the printer.
•3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
•4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
•5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
•6


If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
•7


If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
•8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
•9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

HP Officejet Pro... | Answered on Sep 12, 2017


Software issue. Contact MS since HP will do nada for you since it is not a printer problem. Maybe your excel program is not really compatible with Win 7. Check it out.

HP Officejet Pro... | Answered on Aug 24, 2017


I recommend getting a Canon Printer. I had an HP but I was having trouble with the print cartridges also. So, I bought a new printer.

HP Officejet Pro... | Answered on Jul 01, 2017


Delete and reinstall a printer driver and then go into the protery of the new driver and search for update go to inksell.com they will give you the latest driver

HP Officejet Pro... | Answered on Jun 03, 2017


try and use the watermark setting to put your logo on the print but not in the print
the same as when you see draft, copy on the page under the print

HP Officejet Pro... | Answered on May 24, 2017

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